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Pembury Hotel

412 reviews
#892 of 1,077 Hotels in London
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Traveller (141)
Room & Suite (47)
Dining (27)
Overview
  • Excellent5%
  • Very good27%
  • Average35%
  • Poor16%
  • Terrible17%
Travellers talk about
Free Internet
Breakfast included
Non-Smoking Hotel
Bar/Lounge
Free Parking
Air Conditioning
3.0 Star Hotel
All hotel details
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Reviews (412)Write a Review
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All reviewsfinsbury park stationalexandra palaceshort staybooked this hotelwould stay againone night staytea and coffeetubepubs
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1 - 5 of 242 reviews
Reviewed 3 weeks ago via mobile

From the time we checked in to this hotel, to walking up the corridors reminiscent of a urine infested old people's home coupled with an unbearable heat, we knew that this was going to be an experience. The room (more like a closet) was nothing...More

Thank LadyDiKnight
Response from PemburyGSM, Guest Relations Manager at Pembury HotelResponded 3 weeks ago

Many thanks for your review. We are sorry to hear about your perception of our hotel. We will investigate, and cascade the information to the relevant departments. Should you stay in our hotel again, don't hesitate to contact one of our duty managers who are...More

Reviewed 4 weeks ago via mobile

The room was a basement room, which when we walked in was absolutely freezing & the radiator wasn’t on. Baring in mind this was the smallest hotel room I’ve ever stayed in you’d think it would hold the heat a bit better. Couldn’t use the...More

Thank laurenlouise182
Response from Goran K, Guest Relations Manager at Pembury HotelResponded 4 weeks ago

We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management....More

Reviewed 3 November 2017

5 min walk to Finsbury Park underground station. We were quite comfortable with this hotel and would recommend it as being ideal for a short term stay. All amenities were insitu, breakfast was continental style but adequate for our needs. The bedroom was up to...More

Thank bethel01
Response from Goran K, Guest Relations Manager at Pembury HotelResponded 4 weeks ago

Dear Guest. Thank you for thanking the time to give us your feedback about your stay at ourhotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to...More

Reviewed 2 November 2017

Booked for 2 night stay. So the good points this hotel is well located for the tube, the staff are friendly and breakfast decent enough but that's where the positives end First thing went to the room it was cold, advised reception the girl did...More

Thank CoastalPrincess
Response from Goran K, Guest Relations Manager at Pembury HotelResponded 4 weeks ago

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and...More

Reviewed 31 October 2017

Location wise this was perfect for our needs. At £60 per night I wasn't expecting 'The Ritz', but still I was disappointed. Positives were cleanliness, lovely staff and an adequate breakfast. Negatives were the tiny bathroom, the damaged uneven floor, the tiny room and the...More

Thank _tbagnoli31
Response from Pembury H, Guest Relations Manager at Pembury HotelResponded 1 November 2017

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

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Traveller (141)
Room & Suite (47)
Dining (27)
Hotel & Grounds (134)
Bathroom (15)
About
Amenities
Top amenities
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Things to do
Bar/Lounge
Details
Price range
US$64 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$64 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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