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DoubleTree by Hilton London Greenwich

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#180 of 1,086 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton London Greenwich
DoubleTree by Hilton London Greenwich
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1,498 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton London Greenwich
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Showing 1,342: English reviews
Cambridge, United Kingdom
Reviewed 11 January 2017 via mobile

Ok checking in,Room not up what I was expecting, Bathroom not cleaned as Hair in bathroom on the floor,so not cleaned to my expectations, Room 608, The 3 course New Year's Eve was simply outstanding could not fault a single thing,Well done to all the bar staff and restaurant staff first class,The chief who cooked the beef,best beef ever had,Champers...

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Helpful?
Thank Gary J
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Gary J, Thank you very much for your comments. We appreciate the time you have taken to write this review. We strive to exceed our customer expectations and we were pleased that you liked the hotel and found the staff to be pleasant. However, I was sorry to hear that we were unable to meet your expectation on cleanliness...

Austin, Texas
Reviewed 10 January 2017

From check-in to check-out and everything in between The Greenwich was fantastic. Close to the tube, the boat, and in a truly lovely neighborhood. Staff was helpful and the restaurant is delicious. Rooms are comfortable and mine had an incredible view.

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Thank LittleKings
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear LittleKings, How wonderful to hear that you enjoyed your visit and stay with us. Greenwich is a lovely area and I am pleased to hear that you liked the hotel facilities & our room with a view. I look forward to sharing your kind comments with the team and hope to see you again soon. Best regards,

sheffield
Reviewed 9 January 2017

We stayed at the hotel during September. Upon checking in, we were given information about London and a map of the tube - very helpful. We had a deluxe room on the top floor and we were in for a treat. The wrap-around window provided amazing views over Canary Wharf and of Central London - I could have sat and...

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Thank Hari B
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Hari B, Thank you for your positive review of your recent stay with us. I am delighted to read that our Hotel was able to exceed your expectation! Positive recognition is always greatly appreciated and I will share your comments with our team as it will serve as a great encouragement to us all. We are so happy to...

London, United Kingdom
Reviewed 8 January 2017

I stayed at the Greenwich hotel for one night in November 2016. Check-in was smooth and the service at the reception desk was good. When I entered my allocated room, it was clear that the room was already in use, as open suitcases were on the floor and the bed was un-made. Fortunately, no one was in the room at...

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2Thank Tia D
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Tia D, Many thanks for taking the time to write such kind words following your recent stay with us. It is always lovely when a guest takes the time to mention that you were happy with the hotel services. However, I am sorry to read that you experienced some difficulties on your arrival. i am glad to read that...

Reviewed 5 January 2017 via mobile

Enter through the grand entrance complete with red carpet and indulge yourself in opulent luxury. Sit in the beautifully decorated and furnished bar and restaurant and you feel as though you have been transported onto the set of a period drama. Combined with the very polite and courteous sraff who are very efficient in fulfilling your every requirement a stay...

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Thank KevsterMallorca
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear KevsterMallorca, Thank you for taking the time to review your recent stay at The Greenwich Hotel London. I am very pleased to read that you enjoyed your stay with us and I am particularly glad that you loved the decor of bar and restaurant. Moreover, we would like to thank you for praising the helpfulness of the staff. Hoping...

Norwich, United Kingdom
Reviewed 4 January 2017 via mobile

Dropped off kids back to uni so thought we'd stay on - wasn't disappointed - hotel was really warm, friendly and professional. Our room was very small and had an unexplained light from the ceiling so we asked if we could be moved - it was no problem and was done without the least hesitation - our new room on...

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Thank lorrypage
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear lorrypage, Thank you very much for taking your time and writing a review for our hotel. We appreciate the time you have taken to write this review. We strive to exceed our customer expectations and we were pleased that you liked the hotel and found the staff to be pleasant. However, I was sorry to hear that you experience...

London, United Kingdom
Reviewed 4 January 2017 via mobile

I've stayed at this hotel a number of times in the past and it continues to maintain and exceed expectations. My last visit was no exception. The staff cannot do more to help, the room service breakfast started off well with a tray charge of only £2.50, I stay all over the country and that is reasonable. Best of all,...

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Thank JamesMc87
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear JamesMc87, We very much appreciate your review from your recent experience at The Greenwich Hotel London. We are so pleased to read that we were able to surpass your expectations, and that our team consistently delivered great service and a high standard throughout your stay with us. It is always a pleasure to receive positive recognition and I look...

Reviewed 3 January 2017 via mobile

I really didnt know what to expect when i booked this hotel, the pictures online do not do it justice at all! I got there to checkin and the staff were so friendly and helpful. Offered to take my bags up to the room after showing me where everything was. The room was absolutely beautiful and the bathroom nice and...

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Thank Leanne B
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Leanne B, Thank you for your delightful review and compliments towards the hotel services & team. I am thrilled to know that you enjoyed your time here at our hotel & we have managed to exceed your expectations. We look forward to welcome you back to The Greenwich Hotel soon!!

Warminster, United Kingdom
Reviewed 2 January 2017

We were happy with the choice of location as it was an easy 15 minute walk to the centre of Greeenwich where all the museum sites and the market are located. Our room was spacious and comfortable but plumbing noises were loud enough to be annoying. The bar area was a pleasant place to sit and relax. We found the...

Review collected in partnership with Accorhotels.com
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Thank TaffyPeter
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear TaffyPeter, Thank you very much for taking your time and writing a review for our hotel. We appreciate the time you have taken to write this review. We strive to exceed our customer expectations and we were pleased that you liked the hotel and found the staff to be pleasant. However, I was sorry to hear that your stay...

London, UK
Reviewed 1 January 2017 via mobile

Absolutely gorgeous boutique hotel with lovely attention to detail. The staff were friendly and made us feel so welcome. The room was really well equipped, contemporary and we were greeted to beautiful rose petals and complimentary chocolates. An absolute gem.

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Thank Mothermakesfive
Arshad K, Manager at DoubleTree by Hilton London Greenwich, responded to this review

Dear Mothermakesfive, How fantastic to hear that you had a lovely New Year’s Eve experience with us! Thank you very much for giving us your review on your stay at The Greenwich Hotel London. It is my great pleasure to hear that you found our staff friendly & welcoming, I am sure they will be delighted to hear your comments....

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located in Royal Greenwich, the Greenwich Hotel London is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more   less 

Additional Information about DoubleTree by Hilton London Greenwich

Address: Catherine Grove, London SE10 8FR, England (Formerly Mercure London Greenwich)
Region: United Kingdom > England > London
Price Range: €102 - €216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Greenwich 4*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Despegar.com, Booking.com and Jetsetter so you can book your DoubleTree by Hilton London Greenwich reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
DoubleTree By Hilton London Greenwich
Hotel Style:
#125 Business Hotel in London
#138 Luxury Hotel in London
#143 Romantic Hotel in London
#288 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton London Greenwich staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton London Greenwich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor rooms are likely the best”
  • Room 804 - Premium Room
  • London skyline all be it from a distance
 of 5 bubbles AngusJ, 20 Mar 2017 | Read review
“Safari Suite.”
 of 5 bubbles 334hirals, 19 Mar 2017 | Read review
“514 room vey quiet”
 of 5 bubbles S9071RMjanm, 6 Mar 2017 | Read review
“Top floor for view and quiet”
 of 5 bubbles 60gilll, 2 Mar 2017 | Read review
“Beware - the fitted USB charger in the room powers down when the lights are switched off.”
 of 5 bubbles Keggon, 14 Feb 2017 | Read review
5 of 5