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citizenM London Bankside

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#87 of 1,078 Hotels in London
Certificate of Excellence
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3,054 Reviews from our TripAdvisor Community

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There are newer reviews for citizenM London Bankside
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Showing 2,349: English reviews
Aarschot, Belgium
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 August 2015

CitizenM is a great place to stay. We absolutely loved the overall design of the hotel. The bar, the lobby, the rooms... It's just a wonderful place to stay when visiting London. It's a short walk to the Underground, but that was no problem at all. On the way to the hotel, you walk by Borough Market which is such... More 

1 Thank Bart D
North Yorkshire, United Kingdom
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 17 August 2015

This is my third stay in CitizenM London and my fourth overall (I have stayed in CitizenM Glasgow too!). I love the concept, the value for money and the consistency. Citizen M know what they are doing and they do it very well! My 5 year old daughter loves it here....which is all because of the tablet in the room.... More 

Thank Deborah L
2 reviews
Reviewed 16 August 2015

Fantastic concept Great place, very cool Buzz in the bar always Great rooms, fab shower, great bed , free movies, excellent wifi Stayed here about 4 times and 3 times in Glasgow and it is consistently great every time

Thank Richard P
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2015

We were on a business trip and needed a location on the South Bank. CitizenM is such a fresh departure from the standard no-frills model. What a cool hotel! At arrival one checks in at self-help touch-screen stations that reminds one of the self-check-in kiosks at airports. Not that this means that there is no human touch - on first... More 

1 Thank Handri C
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 August 2015

If you've seen other citizenM hotels and like the concept (self check-in, shower integrated in the room, chain slogans everywhere) you will like this one too. In fact I find it one of the better ones. Hotel is located very well at the south bank. Convenient for Waterloo station and all city destinations in easy reach. Good dining and night... More 

Thank Christian S
Kirkcudbright, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 August 2015

I use Citizen M regularly for business, but this was a social family break to the "Big Smoke". As soon as we walk in, we were welcomed and put in a truly relaxing mood. All the touches I love about Citizen M were put to great use, brilliant coffee, great curry, stunning range of wine, luxury bed, cracking shower, funny... More 

Thank Jason B
Belfast, United Kingdom
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 August 2015 via mobile

I had previously stayed in the citizenM chain in Amsterdam so was familiar with their concept and I'm a fan. However the social areas in bankside are superior. Popular spot and full of life. Plenty of space and a nice relaxed atmosphere. Rooms aren't huge but I'm not after space. However the beds are quite big and super comfy. Everything... More 

2 Thank le_peeps
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hi 'le_peeps' thank you for the awesome review. we do have a beautiful living room here at bankside, always vibrant and full of soul. Glad you enjoyed it. safe travels, citizenMichael More 

Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 August 2015

I've already stayed twice in CitizenM London Bankside and cannot wait to visit again. The decoration, the tablet used to "control" the room, the bar and the extremely helpful staff are major draws. Its location is very convenient for a visit to Tate Modern and the Globe Theatre. Ask for a room on the outside, as the inside rooms with... More 

Thank Vaia V
Edmonds, WA
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 August 2015

This is the third summer we have stayed at citizenM London Bankside. The location is great. The staff very kind and helpful. The rooms are extremely clean. The buffet breakfast is consistently excellent. And there's a nice bar in the hotel lobby for later in the day, and also a reasonably priced light meal available on the buffet. We would... More 

1 Thank Music_Matters_2012
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hey 'Music_Matters_2012' great to hear you enjoyed another summer here at citizenM bankside. thank you for review and hopefully see you back soon (or at Tower Hill), citizenMichael More 

New York City, New York
Level Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 13 August 2015

The CitizenM is a great concept for a short stay. Inside the room, it feels a little like a cruise ship bedroom with a gigantic bed. The bed is very comfortable, and while the room is incredibly small it is very well laid out. One nice feature is that along one wall there are 2 Euro electric outlets, then an... More 

1 Thank ptgt20

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Staying in Southwark

Neighbourhood Profile
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 

Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: €138 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Reservation Options:
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Also Known As:
CitizenM London Bankside
Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#78 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from citizenM London Bankside staff and other travellers.
24 questions
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Questions? Get answers from citizenM London Bankside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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