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Holiday Inn London - Stratford City

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#124 of 1,087 Hotels in London
Certificate of Excellence
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Holiday Inn London - Stratford City
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1,303 Reviews from our TripAdvisor Community

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Showing 1,170: English reviews
Belfast, United Kingdom
Reviewed yesterday NEW

This is an very good hotel that is ideally situated in the "Olympic" area of London. The hotel is in the centre of a busy shopping area with a great range of shops and restaurants and very near Stratford underground, the DLR and Westham football stadium. The restauran provides a very good reasonably priced menu and an excellent breakfast for...

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Helpful?
Thank JayneWalkingshaw
Norwich, United Kingdom
Reviewed 3 days ago NEW

Very pleasant hotel - nice room with great views. Breakfast was included - and very good, which was a big plus. More attention to detail when servicing rooms would pay dividends - our kettle was broken, the basin plug did not retain shaving water properly, and the shower heat control knob did not work. These were small things, but they...

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Thank Philip E
London, United Kingdom
Reviewed 4 days ago NEW

Great location, excellent facilities and very clean, we found the staff friendly and helpful in particular Rita who served us in the bar very friendly, polite and made sure we had an enjoyable evening, definitely staying here again.

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Thank johnlyons2017
Reviewed 5 days ago NEWvia mobile

This hotel is modern clean and situated conveniently for transport into London and local shopping, and of course the Queen Elizabeth Olympic Park. Food is lovely, and Mizan in the restaurant was very friendly, hospitable and made me feel very welcome and valued. A credit to IHG.

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Thank Christopher M
Reviewed 1 week ago via mobile

I was very happy with he stay at holiday inn, very clean and tidy and the staff was very helpful however when we had arrived at the front desk to check in they asked for a £50 deposit however when i had reserved the room online I wasn't made aware of this there wasn't even a mention of the deposit,...

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Thank Sophie B
Reviewed 1 week ago

Whilst staying in Staybridge Suites (part of the same building) my friends and I had a wonderful evening in the Holiday Inn. Dinner in the bar was just perfect and we were looked after to their usual high standard by Rita and Matthew. Thank you so much for making our time working away from home so pleasant.

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Thank Robinsop
Reviewed 2 weeks ago

We stayed here overnight. Hotel very clean, excellent location next to the Olympic park and shopping centre. Also next to Stratford train station making the centre of London very accessible. Breakfast was really good and had excellent nibbles in bar. Would recommend this hotel.

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Thank Bevgull
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Bevgull Thank you so much for your five star review. I am delighted to hear that you had a brilliant overnight stay and that you found the hotel clean and our location in the heart of Westfield excellent. It is also lovely to hear that you enjoyed the selection at our full English and Continental breakfast buffet and the...

London, United Kingdom
Reviewed 2 weeks ago

This is a very good hotel to stay in. It's in the middle of Westfield shopping centre but it's really quiet. Access to the underground and the DLR to London airport is 5 mins away. Breakfast and restaurant food are very good. Staff are excellent, in particular Mizan in the restaurant who was very helpful, polite and courteous.

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Thank 15Grace
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi 15Grace Thank you for your five star review! We are over the moon to hear that you find us to be a first class hotel and that you enjoyed our location in the heart of Westfield Shopping Centre and despite it being a vibrant area you appreciated the quietness whilst inside the hotel room due to the sound proofing...

Essex, United Kingdom
Reviewed 2 weeks ago via mobile

Missed a train connection tried to book a tool offered at £109 on line told would be £240 unless we waited till 2:30 am. Asked to speak to DM to discuss the room rate was told by what turned out to be the 'Duty Manager' that the DM was unavailable!!! Is this your policy? I moved on to explain that...

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Helpful?
Thank Glyn A
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Glyn A Thank you for your review and feedback. We are very sorry to hear that you were not impressed with the service which you received and in fact that you did not stay with us on due to the rate difference between one day and the next. I have investigated this and i understand that my colleague Graham...

Liverpool, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed for NYE 2016, right inside Westfield shopping centre and right next to Stratford tube station so good transport links to central locations and landmarks, nice clean hotel with good service! Got an early check in as well which was a bonus.

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Helpful?
Thank chloeb3195
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear chloeb3195 Thank you for your amazing 5 star review! We are very happy to hear that you enjoyed staying with us over New Years Eve and that you liked our location in heart of Westfield shopping centre with the fantastic transport links in and around London. It is also fantastic to hear that you received good service and that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Holiday Inn London - Stratford City

Address: 10a Chestnut Plaza, Westfield Stratford City, Montfichet Road | Olympic Park, London E20 1GL, England
Region: United Kingdom > England > London
Price Range: €108 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
Reservation Options:
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Also Known As:
Holiday Inn London - Stratford City
Hotel Style:
#35 Spa Hotel in London
#54 Family Hotel in London
#85 Business Hotel in London
#107 Luxury Hotel in London
#112 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Stratford City staff and other travellers.
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Questions? Get answers from Holiday Inn London - Stratford City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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