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24/12/2017 25/12/2017
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    London Marriott Hotel West India Quay

    22 Hertsmere Road | Canary Wharf, London E14 4ED, England
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    24/12/2017 25/12/2017
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    US$196
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    Traveller (657)
    Room & Suite (245)
    Dining (57)
    Overview
    • Excellent54%
    • Very good33%
    • Average9%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “canary wharf” (576 reviews)
    “manhattan grill” (45 reviews)
    “jubilee line” (100 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
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    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
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    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,208)
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    1 - 5 of 2,002 reviews

    Reviewed 5 days ago via mobile

    Stayed for one night. Still trying to work out what makes this a 5 star hotel.... Check in was quick, room on first floor was fine - nothing special or different to many 3 & 4 star hotels we’ve stayed in though. Went out to...More

    Thank NottsPanther75
    Response from Rolf_Smeltekop, Manager at London Marriott Hotel West India QuayResponded 3 days ago

    Dear NottsPanther75, Thank you for sharing your feedback in regards to your recent stay at the London Mariott West India Quay. We are naturally disappointed to read of the issues throughout your last visit. I am terribly sorry for the noise disturbance and the resolution...More

    Reviewed 6 days ago

    Location: beautiful location in Canary Wharf on one side with majestic view of City of London on the other. Access: easy access; within minutes of walk from DLR station. Easy access to the City Ambience: very good in a location where space is limited. Rooms:...More

    Thank Abe J
    Response from Rolf_Smeltekop, Manager at London Marriott Hotel West India QuayResponded 4 days ago

    Dear Abe J, We are very happy to read that you enjoyed our location and facilities! It is true that we are very conveniently located as we have both the Docklands Light Rail & the Jubilee Line within walking distance. When your travels take you...More

    Reviewed 1 week ago

    Wow the staff could not be more helpful especially Rolf what an asset. The room was spotlessly clean, bedding perfect and clean - best Marriott we have stayed in for a long time. The only negative was the price of the breakfast extremely over priced...More

    Thank vanessa w
    Response from Rolf_Smeltekop, Manager at London Marriott Hotel West India QuayResponded 4 days ago

    Dear Vanessa W, Thank you for your amazing review and I am humbled to hear of your personal comment! The team is always trying to improve itself and I will make sure to pass-on the congratulations to every member that made your stay so pleasant....More

    Reviewed 1 week ago via mobile

    We had an excellent stay at this hotel. The staff were so friendly and polite and on check-in our room was upgraded to one with a view. The room was spacious, very large comfortable bed, complimentary water (although two bottles would have been nice) was...More

    Thank Travellinglight81
    Response from Rolf_Smeltekop, Manager at London Marriott Hotel West India QuayResponded 5 days ago

    Dear Travelinglight81, Warm greetings from the London Marriott West India Quay. We are very humbled to read your lovely comments in reference to your recent stay with us. It prides us that our facilities suited your needs and that the staff went out of their...More

    Reviewed 1 week ago via mobile

    Service was great but that's it!! Restaurant is a complete scam!!!! £24 for a steak with no chips? Everything is extra, this the first place I have been to that does not give you chips with a steak!! Great staff but a complete rip off...More

    Thank Pard K
    Response from Rolf_Smeltekop, Manager at London Marriott Hotel West India QuayResponded 1 week ago

    Dear Pard K, Thank you very much for taking the time to leave us your feedback about your dining experience. We are very sorry that you were not aware that our Steaks are served with a Portobello mushroom and cherry tomatoes and that the side...More

    Marriott Executive Apartments London, West India Quay
    127 reviews
    #631 of 1,078 hotels in London
    0.04 km
     
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    #146 of 1,078 hotels in London
    1.2 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$135 - US$463 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Green Hotel in London
    • #115 Romantic Hotel in London
    • #145 Family Hotel in London
    • #160 Luxury Hotel in London
    • #175 Business Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 301
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, Cheap Tickets, Agoda, Ctrip TA, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your London Marriott Hotel West India Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Docklands / Canary Wharf / Isle of Dogs
    • Also Known As
    • London Marriott West India Quay Hotel London ,
    • Marriott London ,
    • London Marriott Hotel West India Quay
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    Traveller (657)
    Room & Suite (245)
    Dining (57)
    Pool & Beach (1)
    Hotel & Grounds (452)
    Bathroom (26)
    Business Centre & Event Rooms (10)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 1,078 hotels in London
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    Marriott Executive Apartments London, West India Quay
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    Fraser Place Canary Wharf
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Archana R
    4 December 2017|
    AnswerShow all 5 answers
    Response from robinjn1 | Reviewed this property |
    A walk of about a mile and a half (2km) would be involved, but I think I’d pop over to Greenwich village. This cosmopolitan area is as likely as anywhere to have places open to visitors at this time of year
    0
    Votes
    darrenSouthWales
    30 August 2017|
    AnswerShow all 7 answers
    Response from yhi904 | Reviewed this property |
    Take the DLR. You may need to change at Poplar and then you go to Canary Wharf and back to West India Quay where the hotel in 1 minutes walk. It's all easy with lifts and escalators at the airport, cross platform changes on... More
    0
    Votes
    darrenSouthWales
    28 August 2017|
    AnswerShow all 4 answers
    Response from Rolf_Smeltekop | Property representative |
    Dear darrenSouthWales, We have send you a Message with our direct contact details.The Site does not allow us to answer directly with our Mail address. We are looking forward to hearing from you. Sincerely, West India... More
    0
    Votes
    Room Tips
    "Ask for one overlooking the Quay"
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    "Book a room that does not overlook the DLR station. Once we were so close people on the platform were waving..."
    Read review
    "Request a room with the water view"
    Read review
    "Floor facing the Quay would be nice, high floor."
    Read review
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