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DoubleTree by Hilton Hotel London - Chelsea

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#156 of 1,087 Hotels in London
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DoubleTree by Hilton Hotel London - Chelsea
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1,219 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
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Reviewed yesterday NEW

Everything was nice. The rooms could stand to be a larger. Other than that, there were no complaints. One night I needed a microwave to warm up pizza we purchased elsewhere. Although they were not able to use microwaves for outside food, they did come up with a solution to warming up our food.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christina A
Aspen, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

After booking, we became concerned that perhaps this hotel was a bit of the beaten path and would be inconvenient. Not so, bus and Overground/Underground connections are excellent, even water transportation. The staff is very welcoming, and breakfast is excellent. A late night bar offers food well into the evening. Some of the rooms are rather strangely furnished with both...

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2Thank stanclauson
About Hotel's Favourite Review
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear stanclauson, Thank you ever so much for taking the time to post on your review of your recent stay with us here in Chelsea. I am really happy to see that you had such a great stay and also that you found the location worked so well for you. The transport links around the hotel does make it very...

Fort Lee, New Jersey
Reviewed 2 days ago NEW

Everything was seamless and easy from check in to check out. The hotel was clean. The room was comfortable. The staff was friendly, welcoming and attentive. I will definitely stay again. Thank you for this experience.

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Thank crivera233
Cheltenham, United Kingdom
Reviewed 2 days ago NEW

Very close to the river with pretty and safe walks, very close to Thames ferry, very close to overground, easy walk to Kings Road. It's a rich developing part of London but the hotel is still reasonably priced (hope it stays that way) Did not have evening meal but breakfast offered amazing choice. The bed was a bit hard, to...

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Thank Robert L
Townsend, Delaware
Reviewed 3 days ago NEWvia mobile

The DoubleTree by Hilton is Central located In London's Chelsea area. The hotel is in a great area close to the transit system, which pretty much takes you around London in no time. The hotels has two Restaurants which are pretty ok. The staff was very helpful and the rooms were clean. Would stay again if ever back in the...

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Helpful?
Thank felmer8411
DTChelseaMgmt, Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Felmer8411, I am thrilled to read your great feedback and i would like to thank you for choosing us on your visit to UK. As you mentioned, while we are on quite side of London, having Imperial Wharf station around the corner links us to tube station perfectly. We hope to welcome you back to Chelsea where we can...

Edinburgh, United Kingdom
Reviewed 3 days ago NEW

Over ground station just a couple minutes easy walk. River walk is very nice and gardens are beautiful. Good food close by. Take Uber back from the city late at night as the trains nay not be running, it was super quick and easy.

Review collected in partnership with DoubleTree by Hilton
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Thank tracyp812
DTChelseaMgmt, Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Tracyp812, Thank you for choosing us on your recent visit to London and making time to give us your feedback. It was our pleasure having here and i am really happy to our location has worked out perfectly for you. We hope to welcome you back to Chelsea in very near future, Warm regards Suleyman Ozal Deputy General Manager

Seattle, Washington
Reviewed 3 days ago NEW

It was a very nice experience staying in this hotel by Chelsea. We got a chance to live in the west part of London, very quiet and peaceful, while only 3 minutes walk to the overground station to everywhere in Greater London. The staff was very helpful as well. Standard Hilton brand guarantee with the affordable fare is another stay-here...

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Thank Kangaroooooo
DTChelseaMgmt, Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Haotian H, It was our pleasure having you here at Chelsea and I am really happy to read your feedback. Its great to see that both our location and the performance of our team service delivery was beyond your expectation. As a Hilton property, we are really proud to be treating all our guest individually and make their stay...

Gurnee, Illinois
Reviewed 4 days ago NEWvia mobile

My wife and I stayed here during our quick visit back to London. The hotel is conveniently located near Imperial Wharf station, which helps getting around. Additionally, there is a Tesco market right across the street. Traveling to places was also easy to do as there was a taxi cue around the corner. Breakfast was tasty. Room wasn't huge (hey,...

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Helpful?
Thank FamilyGuy60031
DTChelseaMgmt, Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear FamilyGuy60031, Thank you for your lovely feedback and choosing us on your visit to London. I am thrilled to see that our location was just perfect for you and you were really happy with the room cleanliness, location and standards. I also would like to thank you for your kind words for the level of service team delivered as...

London, United Kingdom
Reviewed 4 days ago NEW

My husband and I had a lovely dinner here the service was prompt serving staff very courteous. The food was lovely with good sized portions and the wine list is pretty good too. A nice mix of people appear to frequent this establishment. Good location close to the station and ample free parking after 5.30pm in the adjoining roads. Will...

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Helpful?
Thank KIM-FLEARY
DTChelseaMgmt, Deputy General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Kim-Fleary, Thank you for choosing us on your recent visit to city and your kind words for the service and team on your feedback. I am thrilled to see we have exceeded your expectation and our location worked for you perfectly. I am also happy to see that our menu items and wine list was to your satisfaction too....

Reviewed 5 days ago NEW

Not really sure why this hotel has Chelsea in the name as it is quite far away from the area. Also, the night staff was very rude to my wife when she asked for our preferred newspaper to be delivered the next morning. The wireless connection was very slow, could hardly log in to email service and again the staff...

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Helpful?
Thank Andrew S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Boasting a fantastic location at the acclaimed Imperial Wharf, DoubleTree by Hilton Hotel London - Chelsea is an ideal base in the heart of the prestigious area of Chelsea. From our hotel, guests can explore the eclectic cafes and chic boutiques of Kings Road and Chelsea Harbour; watch a Premiership football match at the Chelsea and Fulham Football Clubs or visit some of London's most popular attractions. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Chelsea

Address: Imperial Rd | Imperial Wharf, London SW6 2GA, England (Formerly Jurys Inn London Chelsea)
Region: United Kingdom > England > London
Price Range: €118 - €208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Chelsea 4*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Travelocity and Jetsetter so you can book your DoubleTree by Hilton Hotel London - Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jurys Inn Chelsea Hotel London
Jurys Hotel Chelsea
Jurys Hotel London
DoubleTree By Hilton Hotel London - Chelsea
Hotel Style:
#107 Family Hotel in London
#125 Luxury Hotel in London
#154 Business Hotel in London
#224 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Chelsea staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was not a resident so cannot comment.”
 of 5 bubbles KIM-FLEARY, 20 Feb 2017 | Read review
“Interconnecting rooms available for families but you need to ring and request in advance.”
 of 5 bubbles getdownnow, 18 Feb 2017 | Read review
“the Receptionist will advise if you ask”
 of 5 bubbles irishpaddy2015, 13 Feb 2017 | Read review
“Away from the lift would have been good”
 of 5 bubbles stevemP9220WP, 13 Feb 2017 | Read review
“We had a corner room, where the wifi wasnt as good. But who needs internet :) Try getting a more centrally located room.”
 of 5 bubbles Leandrinh0, 6 Feb 2017 | Read review
5 of 5