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Hotel ibis budget London City Airport

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#682 of 1,089 Hotels in London
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1 room 2 adults 0 children
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Hotel ibis budget London City Airport
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853 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Reviewed 30 April 2015 via mobile

While I was aware this was a budget hotel, I wasn't expecting it to be such poor quality. My partner and I stayed here for one night in order to catch an early flight the next morning; it was one night too many. The rooms are painted a ghastly green and white, with stippling on the walls like an artexed...

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2Thank Mark A
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Apologies for not living up to your expectations. I am really sorry that you were disappointed by your experience staying with us. Please rest assured that we treat all comments with the utmost seriousness, and the issues highlighted will be addressed accordingly. Feel free to contact me on 0207 474 9106 or email me on h3578-dm@accor.com to discuss this further....

London, United Kingdom
Reviewed 30 April 2015

We recently stayed for 2 nights to attend the Sherlock Convention. Not far from the DLR depending if you are okay to walk. People extremely friendly in the area and we felt comfortable asking for directions. The Excel was in walking distance also. A nice room with good lighting and television. You could regulate the temperature. Shower leaked into the...

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Helpful?
Thank miss_julie_grace
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

I am very grateful that you could take time to leave us your thoughts and write a review. Thank you for your kind words and compliments. In the meantime, please be assured that we have noted the issues highlighted which will be dealt with accordingly. See you on your next trip hopefully! Kind regards Emmanuel Alley Assistant Manager

Reviewed 24 April 2015 via mobile

I stayed at this hotel for 3 nights to attend a conference at the Excel arena. The hotel is easy walking distance to the Excel and also London City airport. Also good transport links to the centre of London - takes about 35 mins on the DLR. The room was small but clean and cosy. The bed was really comfortable...

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Thank Jmc1986
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. Thank you for your kind words and compliments. Our team is delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards Emmanuel Alley Assistant Manager

Gloucester, United Kingdom
Reviewed 21 April 2015

My husband and I stayed here April 18th-20th . Very well priced considering there were two big football matches on at Wembley , helpful staff and the hotel is clean,free parking is a bonus too, DLR is a few minutes walk away, we like to stay out of London as you get to see some lovely parks and other areas...

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Thank natasha c
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for your kind comments and compliments. It is much appreciated and I can assure you that our team is delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon. Kind regards, Emmanuel Alley Assistant Manager

Reviewed 14 April 2015

This hotel does as it says on the tin, yes its budget - but it does it well. It also has secure free parking and it's right next to the airport. The staff are great, the rooms are clean, secure (yes, you can sometimes annoyingly hear people walking). My room was a double with a bunk over the top, I'd...

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Helpful?
Thank Mike T
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for your kind comments and compliments. It is much appreciated and I can assure you that our team is delighted to hear that you enjoyed your stay. In the meantime, please be assured that we have noted the issues highlighted which will be addressed accordingly. We look forward to welcoming you back again very soon. Kind regards, Emmanuel...

Germany
Reviewed 9 April 2015

Though I booked the hotel for 3 adults (primary reason for booking this hotel) as other, better hotels were offering rooms for 2 adults max) we could not fit at all. Bunker bed might only be good for a child upto 12 years of age. Double bed was so noisy that if one person moves in the middle of the...

Review collected in partnership with Accorhotels.com
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1Thank irfanjaffry
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Thank you for taking the time to write a review about your recent visit to Ibis Budget London City Airport. We treat all of our comments with the utmost seriousness. We appreciate your feedback and I can assure you that we will look into the points you raised. Kind regards Emmanuel Alley Assistant Manager

Loughborough, United Kingdom
Reviewed 6 April 2015

Review collected in partnership with Accorhotels.com
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Thank funnybird64
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

Canterbury, United Kingdom
Reviewed 4 April 2015

I had quite low expectations of this hotel as I read the reviews beforehand. Upon arrival, there were plenty of parking spaces and the car park looked really secure (and it was free!) The reception area is really modern and exceptionally clean! I was surprised! Reception staff really friendly and informative. A nice touch. When I got into my room...

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Helpful?
Thank Jo H
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

I am very grateful that you could take time to leave us your thoughts and write a review. Thank you for your kind words and compliments. In the meantime, please be assured that we have noted the issues highlighted which will be dealt with accordingly. Our team is delighted to hear that you enjoyed your stay. See you on your...

Reviewed 1 April 2015

My wife and I stayed here for two nights in October whilst attending a convention in London, and it was absolutely fine. It's a budget hotel, so don't expect complimentary tea and stuff, but there's breakfast you can pay for, and it's a good breakfast, plus the hotel is clean, the staff are friendly and the beds are comfortable. No...

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Helpful?
Thank darth_timon
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

I’m very grateful that you could take time to leave us your thoughts and write a review. Thank you for your kind words and compliments. Our team is delighted to hear that you enjoyed your stay. See you on your next trip hopefully! Kind regards Emmanuel Alley Assistant Manager

London
Reviewed 1 April 2015

Review collected in partnership with Ibis Hotels
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1Thank Simon V
Wajid M, Manager at Hotel ibis budget London City Airport, responded to this review

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Ibis budget Hotel London City Airport is a low-cost hotel a short walk from London City Airport terminal. This London hotel well located at London Docklands with good transport links for central London. The hotel has 81 guest rooms and is 100% non-smoking. Each room comes with en-suite shower and a flat screen TV. A continental breakfast buffet is served every morning. The hotel offers on-site free parking and free Wi-Fi throughout the hotel. ... more   less 

Additional Information about Hotel ibis budget London City Airport

Address: North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: €44 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel ibis budget London City Airport 2*
Number of rooms: 81
Reservation Options:
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Also Known As:
Etap London
Hotel Ibis Budget London City Airport
Hotel Style:
#25 Best Value Hotel in London
#38 Green Hotel in London
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London, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The third bed in the triple room is like a cot- no good for an adult. Take a cordless hair appliance as there are only 2 plug sockets and they are nowhere near a mirror. No tea and coffee making facilities- instead £1.40 for half a cup of vending machine coffee.”
maxineh443, 15 Mar 2017 | Read review
“all good so far.”
robertpR8647GB, 12 Mar 2017 | Read review
“only stayed one night and accepted the room i was given, ask for one at the front as it would be quieter”
jammay, 17 Feb 2017 | Read review
“Rooms at the back side are more quiet, as the airport is in front of hotel.”
MelanieN71, 1 Feb 2017 | Read review
“Need kettle especially winter.”
remaureen, 7 Jan 2017 | Read review
5 of 5