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Crowne Plaza London - The City

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#172 of 1,088 Hotels in London
Certificate of Excellence
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Crowne Plaza London - The City
Crowne Plaza London - The City
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2,301 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London - The City
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Showing 1,986: English reviews
West Sussex, United Kingdom
Reviewed 23 February 2015

Stayed for one night with a friend. Staff are extremely professional and helpful. Location very good for tubes/trains. Rooms very nice and clean with good facilities, only minus was that bathroom was a little tired I would say that this hotel is more suited to business weekday travellers as we could not find any restaurants open in the local area...

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Helpful?
Thank mynameistina2015
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Tina, Great to read that you enjoyed your stay with us recently and the central location of the hotel suited your needs. Thank you for sharing your thoughts about the your clean and spacious room and yes 'The City' does tend to be quiet on the weekend. Covent Garden, Soho and Oxford Circus are a hive of activity so...

Nottinghamshire
Reviewed 23 February 2015

We hadn't stayed in this part of London before, but found the hotel was in an ideal location for the 3 things we wanted to do for a weekend with a one night stop over. From Kings Cross, Circle Line to Blackfriars and the hotel is just across the street, right at the side of Blackfriars Bridge. Arrived to the...

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1Thank gemstone1407
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Gemstone1407 Great to read that you enjoyed your stay with us recently and the central location of the hotel suited your needs. Thank you for sharing some great tips on the travel options to and from the hotel, I know that this will help a lot of Trip Advisor viewers. Please come and visit us again soon when you...

Wiltshire
Reviewed 22 February 2015

Stayed here for one night last week. Super place and well staffed. Ideal location for most things. Easy tube to Westminster etc. My room was really very good and the Lounge was a very nice place to relax. Great place if you are visiting London. I am Platinum Ambassador type so IHG hotles tend to look after me but they...

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Helpful?
Thank stadders1
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Mr Stadders1, Great to read that you enjoyed your stay with us recently and the central location of the hotel suited your needs. I was especially touched and happy to hear that you and your daughter were made to feel welcome and that we are your favourite hotel in London. You can't get better then that! Please come and...

Reviewed 22 February 2015 via mobile

This was the first time that I stayed in the CP London City and I can honestly say what a FAB location! We stayed in room 420 on Friday night for one night we did arrive early and we understood that check in wasn't until 2PM we were happy to leave our bags and come back later! The blonde lady...

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Helpful?
3Thank JackAjSmith
IHGCare, Guest Relations Manager at Crowne Plaza London - The City, responded to this review

Dear JackAjSmith, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are delighted to hear you liked our location. However, we regret letting you down with the service you received. Kindly be assured that we treat this matter seriously as we always strive to deliver world class...

Reviewed 22 February 2015

This is the nicest place ever! Fantastic staff, and the food is delicious. The view is breath-taking. I will go again! We went there as I work for their sister company, Holiday Inn, and I shall say, its better than any Holiday in ever! I got 25% off, and free food, so I went with my family and friends. I've...

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Helpful?
5Thank Archie G
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Archie G, Great to read that you enjoyed your stay with us recently and that you were able to utilise your well deserved discounts. Thank you for taking the time to share your thoughts as you know how much everyone at the hotel values guests opinions and feedback. Please come and visit us again soon. Kind Regards Georgia Gordon-Martin...

LA
Reviewed 22 February 2015

2 night stay for a trip to see a show. First room: no outside window, thermostat not working, wall so dirty that previous occupants had written in the dust on it. In fairness Hotel gave us an evening meal to compensate and moved us. 2nd room was fine. This morning had to ask 4 different staff in the restaurant for...

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Helpful?
Thank SeamusP
IHGCare, Guest Relations Manager at Crowne Plaza London - The City, responded to this review

Dear SeamusP, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests and it is nice to note that you have found the food selection to be good. However, it seems that we were not able to execute an exemplary hotel stay experience...

Market Deeping, United Kingdom
Reviewed 20 February 2015

Wow ! What a hotel. I have never stayed at the CP London the City. I arrived and was greeted and checked in at reception by asmiling young lady Dorota. She understood this was my first visit and talked me thro what I needed to know. I was in london only for one night to meet with friends for dinner....

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Helpful?
1Thank Derek G
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Derek G, Great to read that you enjoyed your stay with us recently. Thank you so much for taking the time to share your thoughts on the hotel and staff. I know that Dorota is so happy to have received a specific mention. I was also happy to read your thoughts on breakfast and just for your knowledge, we...

Seattle, Washington
Reviewed 18 February 2015

We recently stayed for 5 nights through a vacation package with British Airways. The location was great - across the street from Blackfriars tube, walking distance (we like to walk) to many sights (Covent Garden, Leicester Square, St. Pauls, Tate Modern, Borough Market, Millenium and Tower Bridges). The hotel was very nice - we had a room on the 5th...

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Thank 1cka
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear 1cka, Great to read that you enjoyed your stay with us recently and the central location of the hotel suited your needs. I was especially delighted that you liked your quiet and spacious room on the 5th floor and that breakfast was delicious and varied for you. Please come and visit us again soon when you are next in...

Heswall
Reviewed 18 February 2015

Location very convenient opposite Blackfriars tube and 5 mins walk over the bridge to Sea Containers where I was meeting for dinner. Using the key card in the lift was ever so slightly tedious but tiny in the great scheme of things. The room was nice and very comfortable. The bathroom had no stand alone shower but all fine and...

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2Thank MrsBHeswall
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear MrsBHeswell, Great to read that you enjoyed your stay with us recently and the central location of the hotel suited your needs. Thank you for sharing your views about the key cards accessing the lifts and Wifi but I am glad the problem was swiftly and efficiently resolved. Please come and visit us again soon when you are next...

London, United Kingdom
Reviewed 18 February 2015

We stayed here from the 6th February 2015 through to the 9th and we booked into Room 704. On arrival, for which we used the Underground and the Blackfiars Station is opposite the Hotel, we found the Reception Staff were welcoming and friendly and very efficient in the booking in process. Our Room was on the Club Floor and it...

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Helpful?
Thank TheRetiredTraveller
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear TheRetiredTraveller, Thank you for taking the time to share your thoughts on the hotel and your most recent visit. I was delighted to hear the your check in and check out experiences were efficient and quick and the you enjoyed your dinner in our Chinese restaurant CCC and drinks in our bar Voltaire. Thank you for your feedback on...

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Club Lounge
The Club Lounge
Cuisines: British
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 

Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Region: United Kingdom > England > London > City of London
Price Range: €197 - €374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
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Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Hotel Style:
#115 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#135 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London - The City staff and other travellers.
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Questions? Get answers from Crowne Plaza London - The City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the floor the better”
PTB46, 10 Apr 2017 | Read review
“Two pin adapter welcomed. It's location could be made more obvious.”
, 3 Apr 2017 | Read review
“Some rooms face the inside of the building. Not so good. Ask for an exterior facing one.”
JDMcFarlane, 3 Apr 2017 | Read review
“If you can get upgraded to a corner room, that would be ideal.”
Cincykid77, 2 Apr 2017 | Read review
“Rooms on the 4 or 5th floor normally have good views.”
chriscG1798QN, 1 Apr 2017 | Read review
5 of 5