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Crowne Plaza London The City

2,593 reviews
#181 of 1,081 Hotels in London
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Traveller (567)
Room & Suite (464)
Dining (143)
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Overview
  • Excellent54%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(162 reviews)
“black friars”(38 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Reviews (2,593)Write a Review
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1,208
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All reviewsblackfriars stationthe club loungeblack friarspaul's cathedralchicken clubihg memberfleet streettwo double bedstesco expresssouth bankmini bargood sizelondon eyean upgradecovent gardenstandard roombreakfast was excellent
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771 - 775 of 2,241 reviews
Reviewed 27 November 2015

We have stayed at this hotel a few times and our experience has been varied. We find the hotel good in the main but sometimes the service in the bar has let down the whole trip. We didn't use the bar on this trip. However,...More

1  Thank sa1gon
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 28 November 2015

Dear sa1gon, Thank you for taking the time to review my hotel, I am always really pleased to see a 5 star review, especially from a returning guest. I noted your comments about the bar service on previous stays, thank you for pointing this out...More

Reviewed 23 November 2015

Stayed here Friday 20th to Sunday 22nd November and have to say it was fantastic. Lovely, clean and comfortable rooms, hotel in great location and directly opposite London Blackfriars station. Also close to underground, coffee shops etc and we actually walked to Covent Garden from...More

Thank lizbower1986
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 24 November 2015

Dear lizbower1986, Thank you for taking the time to write a review about my hotel. I was so pleased to read all of your comments about the location, team and breakfast. I will make sure I share the great feedback with them. If we can...More

Reviewed 22 November 2015

I generally stay here when I visit London, it's always a great hotel experience. The staff are brilliant, each and everyone of them. You are made to feel welcome as soon as you are met at the door, everyone smiles and that makes all the...More

Thank Funlovinfella
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 23 November 2015

Dear Funlovinfella, Thank you for taking the time to review my hotel, I am really pleased to see such great feedback, about the team and the hotel. I will make sure that all the team get to know about your positive comments. It would be...More

Reviewed 22 November 2015

Stayed here with the family for a weekend in London. Bit pricey as you can't seem to use IHG points any weekend, but I guess it's so popular. Usual decent room, with plenty of room and big double beds for family of 4. Love the...More

Thank DaveW898
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 23 November 2015

Dear Dave W, Thank you for taking the time to leave a review of my hotel. I am really pleased that we are one of your favourite hotels! I will make sure that all your feedback is passed onto the relevant Head's of Department for...More

Reviewed 18 November 2015 via mobile

really surprised by the nice rooms, bed confortable, very clean, tons of pillows,friendly service and great price for London. Room with all you need for a stay, easy to walk everywhere. wifi for free all over the hotel, good gym. will go again next time.

Thank Mustangdrivergermany
Response from LoncyGRM, Guest Relations Manager at Crowne Plaza London The CityResponded 19 November 2015

Dear Mustangdrivergermany, Thank you very much for your comments about friendly staff, nice room, comfortable bed, good gym and free wifi. I hope to welcome you to the hotel again. Best Regards, Ophelie de SAINT-ROMAIN GUEST RELATIONS MANAGER

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$184 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#142 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$184 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#142 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (567)
Room & Suite (464)
Dining (143)
Pool & Beach (3)
Amenities (13)
Business Centre & Event Rooms (3)
Nearby
City of London
From its ancient past as a Roman trading outpost to
its 21st century status as the wealthiest square mile
in the world, the financial district known simply as
“The City” is one of London's most historic and
fascinating neighbourhoods. Here high rise office
towers such as Norman Foster’s Gherkin mingle with
Roman ruins and architectural marvels from virtually
every era in between, including Christopher Wren's
...More
Questions & Answers
Ask a question
moodyman80
30 July 2017|
AnswerShow all 2 answers
Response from JolieAnnePhoto | Reviewed this property |
I would check the hotel page. I am not sure.
-1
Votes
Carrotp_13
22 July 2017|
AnswerShow all 2 answers
Response from Funlovinfella | Reviewed this property |
In the deluxe you get robes and the bedding is slightly more luxurious. To be honest not much. If you get an executive room you get free breakfast but it is barely a continental. You get a great English breakfast across the... More
2
Votes
Rachel V
4 July 2017|
AnswerShow all 2 answers
Response from FrewerD | Property representative |
Dear Rachel V Our hand held hairdryers are 1800W. Please let me know if you need any further details and we look forward to hearing from you. Regards, Damian
0
Votes
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Room Tips
"Room 614 has frosted window with no view!"
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"6th floor room for ease of club lounge access"
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"Try the Club rooms"
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"We had a front corner room with a view to the river, it was quiet."
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