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Novotel London ExCeL

2,388 reviews
#268 of 1,081 Hotels in London
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Traveller (617)
Room & Suite (279)
Dining (45)
Overview
  • Excellent36%
  • Very good47%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“custom house”(51 reviews)
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“city airport”(83 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Novotel London ExCeL
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,388)Write a Review
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1 - 5 of 1,921 reviews
Reviewed 3 days ago

Review collected in partnership with Accorhotels.com
Thank deevid
Hotel's Favourite
Reviewed 6 January 2018

Stayed for a couple of nights with family. The hotel is about a 90-minute drive from Heathrow and 60-minute from Kings Cross. The check-in was smooth. The room was clean and decent in size with a small window overlooking Excel. The hotel has placed 3...More

Thank Ankit B
Response from NovotelLondonExCeL, Guest Quality and Service Team Member at Novotel London ExCeLResponded 8 January 2018

Dear Ankit B, thank you for making Novotel London Excel as your preferred choice and for taking the time to share your review. It is a pleasure to receive positive comments, we are really glad that you and your family enjoyed the hotel room and...More

Reviewed 6 days ago via mobile

I visited the hotel on Tuesday and stayed in a family room. It was a good stay and the breakfast was amazing, there was everything you could think of to eat and they replaced food very fast when it was running low, It was definitely...More

Thank Anika786
Reviewed 1 week ago

This is a nice hotel in a good location very close to DLR Royal Victoria and the Emirates cable car. We had a family room which was a bit small but it was clean and the staff was very friendly. Breakfast was lovely with English...More

Thank rascalito
Reviewed 1 week ago via mobile

Stayed here at beginning of Feb as we were going to Locked In A Room and to watch the boxing at the O2 Arena. Perfect location. We walked to the escape room so no problem there. Hotel had parking available too which was great -...More

Thank Mrs1066
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123456385
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$97 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Green Hotel in London
#143 Family Hotel in London
#199 Luxury Hotel in London
#246 Romantic Hotel in London
#289 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Green Hotel in London
#143 Family Hotel in London
#199 Luxury Hotel in London
#246 Romantic Hotel in London
#289 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (617)
Room & Suite (279)
Dining (45)
Amenities (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
Robin B
11 December 2017|
AnswerShow all 6 answers
Response from Lara_Carolina | Reviewed this property |
Unfortunately, there wasn't a provision of bathtub in our room.
0
Votes
4Canadians123
27 September 2017|
AnswerShow all 3 answers
Response from Maya L | Reviewed this property |
Take DLR from Royal Victoria to Tower Gate. Royal Victoria station is a walking distance from the hotel. Once you get to Tower Gate, go to Tower Hill underground tube station 1 minute walk across the street. Then take circle... More
0
Votes
rgwardga
27 September 2017|
AnswerShow all 4 answers
Response from Deborah S | Reviewed this property |
his yes same as the other answers, go to the cable cars and you can purchase an all in one ticket if you would like (for the cable cars and the boat) we went as a family 2 adults and 2 children and I believe it was around... More
0
Votes
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12345614
Room Tips
"Ask for a big room, all rooms are not same"
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"corner rooms large and sunny"
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"Chose a room looking over the water. You can see the O2 arena"
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"All seem fine, but ask for a waterside room for views across the Docks to the O2"
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