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The Bentley London

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#229 of 1,077 Hotels in London
Certificate of Excellence
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The Bentley London
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697 Reviews from our TripAdvisor Community

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Showing 654: English reviews
Reviewed 3 June 2015 via mobile

I have stayed plenty of times at this hotel and happy with the staff and location. Arrived to check in to be told my room not available and have to be moved to another hotel. Was informed by the manager on duty I will be staying at the Washington Mayfair hotel. Was not pleased at all as it was not...

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5Thank Bustrav155
New York City, New York
Reviewed 29 May 2015

We can't comment on the restaurant or fitness center, for we did not use either. We had a very pleasant stay and the staff were very friendly and helpful. The Bentley London is in a good location. We would stay here again.

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Thank Nancy A
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Nancy A Thanks for taking the time to post a review of The Bentley London . I am glad to hear that you liked the hotel. We at The Bentley are all about offering a luxurious experience to all our guests. I will be sure to pass on your compliments my team for their outstanding service. We are all...

Port Washington, New York
Reviewed 29 May 2015 via mobile

Stayed 5 days at The Bentley. The concierge staff could not be nicer. We had a king room on the 7th floor. The room was beautiful. There was a large walk-in closet with shelves, drawers and a safe. There was good lighting in the closet and plenty of hangers. The bathroom was large with a nice size shower and large...

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Thank marern
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Marern, Thank you very much for your kind review. I was delighted to learn how much you enjoyed your stay with us here at The Bentley London. Your comments are of great value to us & it is so refreshing to know that the team's efforts are recognised by our guests. We are immensely proud of our hotel it...

Lugano
Reviewed 28 May 2015 via mobile

The Bentley is a really comfortable hotel in a good location, close to underground and a lot of interesting places. Room are spacious, quiet and well furnished. It would be nice to have a Nespresso in the room, as in other hotels.Personnel at reception and restaurant is efficient and kind. They serve a good afternoon tea and a complete breakfast.

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Thank sui106
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Guest Sui106 Thank you for your wonderful feedback regarding your recent stay with us here at The Bentley London. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are being represented our team. These positive comments about our team are greatly appreciated and I have thanked...

Sheffield, United Kingdom
Reviewed 25 May 2015

We had a beautiful room with a comfortable bed and very nice bed linen. But the the service was not good enough to be calked 5*. There was no turn down in the evening, so had wet towels in the morning. Would have been helpful to have curtains drawn for us too as they were heavy and behind furniture. Coffee...

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1Thank shining-one
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Shining -one I would like to thank you for providing us with your feedback relating to your recent stay at The Bentley London. I am sorry to read that you felt disappointed during your stay here. Please be assured that this is not the level of service that we strive for our guests. We are truly committed to providing...

Reviewed 25 May 2015 via mobile

Beautiful hotel that oozes class. A typically luxury hotel with delightful staff that make the stay just that little bit more special. Location is also superb, Knightsbridge is a 10 minute walk and Gloucester Road tube station is around the corner. Really fantastic!!!!

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Thank Navraj P
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Navraj Thank You for your feedback regarding your recent visit to The Bentley. I am delighted to read such a feedback in which every experience which has been mentioned reflects a true example of a perfect hospitality within 5 star hotel. I am also happy to share your positive comments about the customer service that you received from our...

Kegworth, United Kingdom
Reviewed 21 May 2015

Been here before and this time again on business. Very well appointed. Loads of marble, chandeliers and gold bath taps. The bedrooms were great. WiFi free. We had a meal in a private room, breakfast in the breakfast room and lunch served outside our meeting room. Visitors to London of a certain type would absolutely love this place. Not really...

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Thank Rob H
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Rob Thank You for your kind feedback regarding your stay at The Bentley. It is always our sincere effort to provide best of the hospitality to all our guest. I am most happy to hear that you enjoyed our services during your stay and I hope you will give us various opportunities in the future to welcome you back....

Reviewed 20 May 2015 via mobile

My wife and I went into the bar at the Bentley to have a drink and spend some time. We found the bar to be a very pleasant environment and we were served by Duhan. Duhan made us feel very welcome and was very attentive in his service, so we enjoyed the experience all the more. We would definitely go...

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Thank Luke C
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Luke Thanks for taking the time to post a review of The Bentley London . I am glad to hear that you and your wife had a great time at the Malachite Bar I will surely pass on your compliments to Duhan for for his outstanding service for making your evening memorable. We are all very pleased to hear...

Reviewed 20 May 2015

After our third visit here, I have come to enjoy London, and we have found this hotel partly to blame. The rooms are very comfortable, the breakfast adequate. Once when I was enthusiastic about the Sutton Hoo treasure, I stayed a block from the British Museum, but now find this location good for its proximity to the Victoria and Albert...

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Thank Discriminant
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Thank You for your feedback regarding your stay at the Bentley. It is true that hotel is located in a very quite location of the city and is best suited for leisure guest. I am also happy to hear that you experienced a good customer service and have rated us high in all aspects of the hotel. We will...

Amsterdam, The Netherlands
Reviewed 16 May 2015

Beautiful, 'british chique' hotel in centre of London. Close to London landmarks, shopping areaa ect. Excellent and friendly staff. Fantastically presented breakfast. Bit expensive but worth every penny. Unfortunately only stayed one night but will certainly be back.

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Thank 534Veronica
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Veronica Thank you for your feedback regarding your earlier visit to The Bentley. I have read your comments with great interest and I must say that you have praised the hotel in the best possible words. It is always good to read such an admiring comment from our guest and additionally when its about our product and the service....

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Peridot
Peridot
Cuisines: European, British
1880 at The Bentley Kempinski
1880 at The Bentley Kempinski
Cuisines: French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 

Additional Information about The Bentley London

Address: 27-33 Harrington Gardens, London SW7 4JX, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: €204 - €597 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
The Bentley Hotel London
Hilton International London
The Bentley London
Hotel Style:
#51 Spa Hotel in London
#89 Business Hotel in London
#172 Luxury Hotel in London
#182 Romantic Hotel in London
#368 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley London staff and other travellers.
4 questions
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Questions? Get answers from The Bentley London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on last Saturday night on the 7th floor in room 712 it was so quite no street noise.”
 of 5 bubbles oldheadmichael, 28 Nov 2016 | Read review
“We had the cheapest double and it was still an awesome experience”
 of 5 bubbles joannew2014, 15 Nov 2016 | Read review
“Our room on the 3rd floor was a junior suite with 2 queen beds and was so spacious we were very comfortable during our week's stay.”
  • Loved how spacious the room was!
  • I loved having a sitting area for our morning tea.
 of 5 bubbles RandiEJ2016, 12 Nov 2016 | Read review
“Ask for an upgrade!!”
 of 5 bubbles tinat77322, 29 Oct 2016 | Read review
“Choose quieter floors and check for non smoking vs smoking”
 of 5 bubbles cherylkA4635DM, 20 Oct 2016 | Read review
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