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DoubleTree by Hilton Hotel London ExCel

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#236 of 1,077 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton Hotel London ExCel
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520 Reviews from our TripAdvisor Community

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Showing 480: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

I could have used a Travelodge or similar in the same distance from LCY for a third of the price and had the same standard accommodation. As I had a good stay at Doubletree Manchester a couple of months ago I thought I would pay £199 for a night at Doubletree Excel. It was a waste of money. The room...

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Helpful?
Thank andrewtsc
Boise, Idaho
Reviewed 6 days ago NEW

I decided to stay here instead of in London proper to escape the commute time coming to the Excel. If you have an event at the Excel you can't beat the 5 minute walk. Perfect place to stay. The staff was superb and I had no problems getting a Uber whenever I needed it.

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Thank Stephen S
Beaverton, Oregon
Reviewed 6 days ago NEW

This is a good hotel, staff is great and if you have business at the convention center it is very close. It is almost in walking distance of the London City Airport and is walking distance from the DLR train line. Go For A Run! - There is a very nice paved path that goes around the wharfs and bay...

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Thank slashby
Ascot, United Kingdom
Reviewed 1 week ago via mobile

Rooms are Clean comfortable beds, large rooms , also gave good toiletries products, power shower no mini bar looks like they have been taken out which is a Shame. Also should have complimentary water in the room. Nice bar scene with snacks available and good breakfast Plenty of parking. For excel would use again even though not much to do...

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Thank jmhandley
Oxford, United Kingdom
Reviewed 1 week ago via mobile

This is a fair review with an honest report of our experience. A delightful welcome with a cookie and very friendly staff. Room service asked for cash when delivered. This was not mentioned when ordered. Made us feel very uncertain while we waited for it to be resolved. Eventually was ok to be charged to room but we couldn't relax...

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Thank triprag
Worthing, United Kingdom
Reviewed 1 week ago

What an excellent place to stay to do London from a different direction rather than just going straight to Victoria & using the tubes. We used the Emirates cable car, skipper boats & the DLR very peaceful way to travel even on our return to the hotel late Friday night. Very friendly staff, comfortable beds & clean rooms. Breakfast was...

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Thank J226TCjuliab
Saxmundham, United Kingdom
Reviewed 1 week ago

Trip to excel perfect location great staff professional and easy to park. I would go again only comment is breakfast a little unremarkable but still good to start the day. Good service and restaurant looks out on the river.

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Thank Southey123
Puerto Del Carmen, Spain
Reviewed 1 week ago

Although we chose hotel for the closeness to the O2 arena, it was also handy for trips in London, and very close to the City Airport. Very clean, great staff and good food. Free parking was also a bonus.

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Thank Alan C C
Swansea, United Kingdom
Reviewed 1 week ago

A short flat walk from London City Airport brought us to this hotel. From the welcome we arrived to the goodbye when we checked out our stay was excellent. Our room on the sixth floor was clean and well decorated. It was also quiet which allowed an excellent nights sleep. All in all a great stay. Thank you Doubletree.

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Thank Nigel H
West Midlands
Reviewed 1 week ago

For the price we paid, we found the hotel to be excellent value for money. For us this was an ideal location however it is a distance from central London for anyone travelling for this reason. As other guests have said there are train stations a few minutes walk from the hotel and also the Emirates air line cable cars...

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Thank Gl0beTr0tter1965

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome to DoubleTree by Hilton, London ExCel. Our warmth of hospitality starts on arrival with our Signature Warm Chocolate Chip Cookie! Situated on the waterfront, our hotel is just 0.5 miles from London City Airport, and less than 5 minutes’ walk to the ExCel Exhibition Centre and the Docklands Light Railway both only 0.3 miles away. Central London is a short 20 minutes away with Tube transport. Our 4-star hotel offers fresh inspired living, with its 260 executive rooms each with free Wi-Fi access, a 40” LED TV and a private ensuite shower room with complimentary toiletries. With an enviable selection of room types, we have the right room type for you. Choose our Executive Standard Rooms, Junior Deluxe Suites or Suite Apartments. Some of the spacious apartments have balconies, with views across the waterfront towards the City. Relax with varied choice of living spaces, and cuisine types available. Choose from our British inspired Grand Café style restaurant with stunning waterfront views and seating for up to 120, the restaurant has a real ‘loft’ appeal that makes it a stunning backdrop to leisurely dining, and in the summer offers waterside seating. Or opt for the refined comfort of the hotels cocktail lounge bar with communal dining spaces, and luxury interiors. The hotel offers a 24hr room service menu as standard. The DoubleTree By Hilton, London Excel offers a full concierge team whom are on hand to assist 24hrs a day to assist with all the details of your visit. Our public areas include a fully functional IT zone for guest use, onsite fitness room with cardio equipment, and complimentary Wi-Fi throughout. For the business traveller we also offer a first come first served basis, shuttle service midweek transporting our guests into the heart of Canary Wharf. The O2 Arena and Canary Wharf are just a 10-minute tube ride away, and closer-by, the ExCel Exhibition Centre is next door to the hotel. DoubleTree by Hilton, the little things mean everything. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London ExCel

Address: 2 Festoon Way | Royal Victoria Dock, Excel, Newham, London E16 1RH, England (Formerly Ramada Hotel and Suites London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: €105 - €311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London ExCel 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
DoubleTree By Hilton Hotel London ExCel
Hotel Style:
#175 Luxury Hotel in London
#343 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London ExCel staff and other travellers.
36 questions
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warwickshire
over a year ago
berkshire
3 months ago
County Wexford, Ireland
6 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel London ExCel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have no confidence this hotel has rooms that are worth paying for.”
 of 5 bubbles andrewtsc, 8 Dec 2016 | Read review
“Queen bed suite was very nice”
 of 5 bubbles N3208KKstephens, 4 Dec 2016 | Read review
“spacious room!”
 of 5 bubbles Servicevill, 11 Nov 2016 | Read review
“my room view was the parking lot, I'm sure there are better viewed rooms, may be you can ask for it”
 of 5 bubbles Bluevesna, 4 Nov 2016 | Read review
“Ask for a room overlooking the water.”
 of 5 bubbles , 1 Nov 2016 | Read review
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