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Ibis London Excel Docklands

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#434 of 1,087 Hotels in London
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Ibis London Excel Docklands
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1,882 Reviews from our TripAdvisor Community

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Showing 1,449: English reviews
midlands
Reviewed yesterday NEW

We had stopped here before, and had booked this hotel because of its location to the O2. Having had a previously good experience when stopping here, I am sorry to say this time was the complete opposite, we had booked 3 double rooms as it was a family weekend away. On arrival we were given adjoining rooms on the 3rd...

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Helpful?
Thank claret_an_blue
Oxford, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

We attended a concert at the 02 and stayed in this hotel saturday night on the 6th floor. We found the staff very helpful and the hotel was kept to a excellent standard. The rooms are very clean,warm and our room had a modern decor look to it. Beds comfortable with all the usual amenities tv, hairdryer soaps ,shampoo's etc...

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3Thank Rod-Oxfordshire
About Hotel's Favourite Review
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Rod Many thanks for your feedback, I am glad to hear you had a good stay at ibis London Excel. It is always a pleasure to receive good feedback about our team and the quality if our bedroom. We are looking forward to welcome you back. Best Regards Tania Gandarinho

Reviewed 2 days ago NEWvia mobile

We stayed on valentines night. Wasn't planning on staying at a hotel but we couldn't say no to the price. Was £65 for the night what a bargain. Our floor had recently just been re-decorated as they was still putting up wall paper in the corridors. Not an issue for as as the decor is really nice and good to...

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Helpful?
Thank 21sjade
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Ibis Hotel London Excel, and look forward to welcoming you back again soon. Kind regards, Raman Julka (General Manager)

Reviewed 5 days ago NEWvia mobile

This hotel is fairly good choice on east London for a short stay. There is plenty of restaurants close by. It can be crowded when there is event on the ExCel center. One disadvantage was the closure of the DLR train station (from 3rd feb until ?)Price quality ratio is OK

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Helpful?
Thank trueRoamer
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for taking the time to write a review about your recent visit to at Ibis Hotel London - Wembley. I’m delighted that you enjoyed your stay and we have noted your comments. Kind regards, Raman Julka (General Manager)

Essex, England
Reviewed 6 days ago NEW

Booked one night in a twin room - compact but newly refurbished. On the plus side - we had a great Thames view including of the cable cars going over to the O2. Beds comfortable (although the pillows were quite hard!), very clean and great to have a great multi socket plug thing available for all the things that need...

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Thank mrsbsouthend
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for taking the time to write a review about your recent visit to at Ibis London Excel Docklands. Kind regards, Raman Julka (General Manager)

Loughborough, United Kingdom
Reviewed 6 days ago NEWvia mobile

I had to write this review. The hotel was very dirty , I.e the bathroom and bed sheets. I found the reception very rude and on one night the lady at the bar was extremely rude to a customer. She couldn't understand him and mocked him which was funny as she was foreign herself! I wouldn't stay here again and...

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Helpful?
Thank Krupa M
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Sorry to hear that you were disappointed with your experience of the hotel. I’ll look into this personally. Kind regards, Raman Julka (General Manager)

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Despite the DLR excel station being closed the ibis styles is still a good location for excel and city airport. 10 mins walk from royAl Victoria stop . We stayed two nights . Friendly welcome. Easy check in and out. Rooms are basic but clean. Despite the standard response of the manager to all posts re the bathroom cubicle it...

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Thank Sue77777
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Glad you had a good time at Ibis Hotel London Excel Docklands. Hope to see you again. Kind regards, Raman Julka (General Manager)

Norwich, United Kingdom
Reviewed 6 days ago NEW

This was our second stay at this hotel. Returned due to the close proximity of the O2 and ease of public transport. It offers excellent value for money, a great buffet breakfast and a comfortable quiet room to get your head down. Free easily accessible Wii Fii is a bonus. Was able to check in online before arrival so made...

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Thank BASHARON
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Ibis London Excel Docklands. I look forward to welcoming you back. Kind regards, Raman Julka (General Manager)

Reviewed 1 week ago via mobile

I stay at many hotels and understand some have less amenities than others. But this hotel is the worst place I have ever stayed. It is horrible with lousy service and rooms that lack any sense of comfort.

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Thank GoodFoodIsWhatIsGood
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

I am really sorry to hear that your stay at Ibis Hotel London Excel Docklands wasn’t up to expectations. Kind regards, Raman Julka (General Manager)

Amsterdam, Nederland
Reviewed 1 week ago

I was happy with my room and all the essentials were there. More than enough space, a good shower, a great bed. Not much of a view, but I was hardly in the room as this was a business trip. Despite close proximity to the airport, I did not experience any noise problems. The restaurant let them down a little.

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Helpful?
Thank Dawn B
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you for taking the time to write a review about your recent visit to at Ibis Hotel London Excel Docklands. I’m delighted that you enjoyed your stay and we have noted your comments regarding the restaurant. Kind regards, Raman Julka (General Manager)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: €74 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Reservation Options:
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Also Known As:
Accor London Excel
Ibis London Excel Docklands
Hotel Style:
#49 Green Hotel in London
#300 Family Hotel in London
#327 Romantic Hotel in London
#340 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Excel Docklands staff and other travellers.
33 questions
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isle of man
Bologna, Italy
Bolton, United Kingdom
over a year ago
Ottawa, Canada
over a year ago

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Questions? Get answers from Ibis London Excel Docklands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room on a high floor”
 of 5 bubbles BASHARON, 13 Feb 2017 | Read review
“Does take a good 30-40 minutes to get into the city centre. Possibly more during rushes.”
 of 5 bubbles 715abbiem, 26 Jan 2017 | Read review
“Stay at another hotel”
 of 5 bubbles 919stuartf, 15 Dec 2016 | Read review
“Best views”
 of 5 bubbles chrisconnor1098, 15 Dec 2016 | Read review
“Ask for a room far away from an elevator”
 of 5 bubbles Peter7777Southampton, 7 Dec 2016 | Read review
5 of 5