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Crowne Plaza London - Docklands

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#313 of 1,087 Hotels in London
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Crowne Plaza London - Docklands
Crowne Plaza London - Docklands
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1,763 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London - Docklands
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Showing 1,659: English reviews
Oakham, United Kingdom
Reviewed 22 February 2015

Not the most convenient place if you are exploring tourist 'things' in London. Changing tubes to get there a challenge but worth it. Just round the corner from DLR station. (Plan your journey with the Transport for london website). Accomodation excellent. Generously sized twin beds. Very quiet considering how close to the air port it is. Food good (grilled goats...

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1Thank June S
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear June S, Thank you for sharing your very constructive and informative feedback. I was delighted to read your positive comments about your experiences at the hotel especially around the excellent service that you encountered. Please be assured that all comments we receive at the hotel are shared with the team. Thank you for choosing the Crowne Plaza London Docklands...

Reviewed 21 February 2015

My wife, son & I are just back from an overnight stay at the Crowne Plaza, Could not fault at all. We had a room with Queen bed and the sofa bed made up for my 3 yr old. Very clean, staff all very friendly & breakfast fantastic. So very close to DLR Royal Victoria so easy access. Will be...

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Thank Kelsonhouse
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Kelsonhous, Thank you very much for your lovely review about your recent stay at the Crowne Plaza London Docklands. It is our aim to ensure all our guests are welcomed and well looked after during their stay. I am delighted to know that you enjoyed your visit at the hotel. It is an immense pleasure to hear such kind...

West Drayton, United Kingdom
Reviewed 21 February 2015

An otherwise decidedly average stay spoiled by appalling food and service in hotel restaurant. Was surprised to read on the breakfast menu that poached eggs required a 25 minute wait. Ordered anyway. The rest of the breakfast buffet was poor to say the least. Both in choice and in quality. I wouldn't say 0815 for breakfast on a Saturday was...

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Helpful?
1Thank M_H8816
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear M_H8816, Thank you for choosing to stay with us at the Crowne Plaza London Docklands and thank you for highlight all the aspects which you feel we have failed during your stay. I would like to express how disappointed I am to hear that your stay with us was not up to the standard that you expect form a...

Wolverhampton, United Kingdom
Reviewed 20 February 2015

My husband and I were attending an exhibition at the O2 arena and looked for a hotel near that was reasonably priced and had the amenities we required. The Crowne Plaza was very conveniently located. It was just a short walk from the Royal Victoria DLR stop and although we did have to make a couple of changes at Bank...

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3Thank Ruth C
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Ruth C , Thank you very much for your lovely review. It is our aim to ensure all our guests are welcomed and well looked after throughout their stay. Therefore, I am delighted that you enjoyed your experience at the Crowne Plaza London Docklands Hotel while you attending to the O2 exhibition. I am extremely happy to know that...

Liverpool, United Kingdom
Reviewed 19 February 2015

Stayed here for three nights towards the end of August 2015 for a birthday weekend to London. It was in a perfect location to commute into London and not have the ridiculously busy atmosphere that usually comes with major cities. The train station which links directly to the London underground is directly behind the hotel and is only a 2...

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2Thank Michael G
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Mr Michael G, Thank you for choosing to stay at the Crowne Plaza London Docklands and for taking the time to post your review regarding your experience. I am glad that your experience was a wonderful one and that you find our location and our facilities very pleasant. Our staff works very hard to make each stay special and...

Lincolnshire
Reviewed 19 February 2015

Having previously, frequently stayed at other IHG brands, and having stayed at Travelodge the last time we stayed in London to see our son, we thought that we would splash out on this visit. The location is excellent: the Emirates Air Line can be seen from the entrance to the hotel, and two DLR stations are in easy walking reach....

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Thank BigWoo
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear guest, I’d like to thank you for choosing to stay at the Crowne Plaza London Docklands and for taking the time to post this review regarding your recent stay with us. It is unfortunate that you were not 100 % satisfied with your stay. I sincerely apologise for any inconvenience caused due to an unforeseen maintenance fault at the...

Reviewed 19 February 2015 via mobile

The hotel was comfortable and located very close to the Excel Center. The room had 2 double beds with enough room for 2 adults. The hotel has a swimming pool, a gym and a spa. I did not use the facility so I can not comment but they did look inviting. The room I stayed in was not luxurious but...

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Thank steve t
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear steve t, Thank you for choosing to stay with us at the Crowne Plaza London Docklands and for taking the time to post your review. We very much appreciate your valuable and nice feedback. I am glad that you found the hotel well located and the rooms comfortable, and I invite you to enjoy our nice Spa facilities on...

Chelmsford, United Kingdom
Reviewed 16 February 2015

I got upgraded to Executive Suite and WOW what a room, room was excellent, and the View was Awesome O2 Arena and Canary Wharf in view. Excellent location Staff very friendly and very helpful. The Concierge managed to find a restaurant with a table on Valentines Day Evening.

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Thank glen h
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Glen h, I would like to thank you for taking the time to write such a wonderful review about your recent stay at the Crowne Plaza London Docklands. I am really pleased to read such a positive comments and the detailed feedback about your last experience in the Hotel. We aim to ensure every guest is looked after to...

Isle of Man, United Kingdom
Reviewed 16 February 2015

We stayed here overnight between flights into, and out of, London City Airport. Two adults and two kids with interconnecting rooms. Normally book direct with Crowne Plaza website to get their membership points but booked through booking.com this time and got a good price. There was some refurbishment going on in the bar and reception area but this was not...

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Thank CoxieandBaggy
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear CoxieandBagg, I would like to thank you for taking your time to give us your feedback about your recent stay at the Crowne Plaza London Docklands. I also would like to take this opportunity to thank you for such a detailed review as it is very useful for the rest of travelers. I have also taken notes of your...

Letterkenny, Ireland
Reviewed 14 February 2015 via mobile

Stayed here after booking through last minute.com's secret hotels. Got a double room for £70, so pretty good for London! Check in was swift, the room was nice with all the amenities one might need! Our view wasn't great (a carpark) but then we didn't tend to spend much time looking out the window! Good location for the Emirates airline...

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1Thank SandraDee86
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear SandraDee86, Thank you for taking the time to review following your recent visit to the Crowne Plaza London Docklands. I am delighted that you had an excellent experience here at the hotel. Your constructive comments about our team are very much appreciated and I will be happy to share them with our team. It was absolutely fabulous to read...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Region: United Kingdom > England > London > East End / East London
Price Range: €119 - €318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Hotel Style:
#31 Green Hotel in London
#164 Family Hotel in London
#198 Business Hotel in London
#226 Luxury Hotel in London
#244 Romantic Hotel in London
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even room numbers have better view.”
 of 5 bubbles Y8837RSmaxk, 26 Jan 2017 | Read review
“If you want a view let them know up front”
 of 5 bubbles clamrj, 26 Jan 2017 | Read review
“Ask for a room with a view or you will end up looking at a car park!!”
 of 5 bubbles Tigermoth29, 19 Jan 2017 | Read review
“Better asking for a view on the Docks!”
 of 5 bubbles pierrelK9292LD, 15 Jan 2017 | Read review
“The higher up the quieter I suppose”
 of 5 bubbles PhilipB703, 8 Jan 2017 | Read review
5 of 5