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    Abbey Court Hotel

    168-172 Sussex Gardens | Hyde Park, London W2 1TP, England
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    1/10/2017 2/10/2017
    US$119
    US$110
    US$114
    US$111
    Traveller (133)
    Room & Suite (181)
    Dining (53)
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    Overview
    • Excellent7%
    • Very good38%
    • Average31%
    • Poor15%
    • Terrible9%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Free Parking
    Pool
    Airport Transportation
    Room Service
    3.0 Star Hotel
    All hotel details
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    Westpoint Hotel
    782 reviews
    #831 of 1,072 hotels in London
     
    The Abbey Court Notting Hill
    206 reviews
    #639 of 1,072 hotels in London
     
    Aspen Suites Hyde Park
    49 reviews
    #749 of 1,072 hotels in London
     
    Elysee Hotel
    641 reviews
    #610 of 1,072 hotels in London
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (501)
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    11 - 15 of 297 reviews

    Reviewed 25 July 2017 via mobile

    So we actually stayed here twice in one trip but only because my husband had booked it for one night when we arrived and one night after we came back from Scotland and had prepaid. First the good stuff. Location was good. Close to subway...More

    1  Thank JSSrocks
    Response from AbbeyCourtHotel, reception at Abbey Court HotelResponded 4 weeks ago

    Dear Guest, Thank you for staying with us. Thank you for the lovely comments about our staff and also the location we are glad that the staff were kind and helpful. we apologies for lift as we are fixing it. Regarding the rooms and narrow...More

    Reviewed 16 July 2017

    Very helpful staff. We were very early for check in but they gave us a room right away. The rooms are very small and hot! The carpet needs to be changed but other than that it was a room with everything we needed. I would...More

    Thank B M
    Response from AbbeyCourtHotel, receptionist at Abbey Court HotelResponded 4 weeks ago

    Dear Guest, Thank you for taking your time to write us a review. We apologies for the experience you had with us in Westpoint Hotel. Unfortunately we do not provide; shampoo, toothbrush or toothpaste. We do provide fans upon guests request, however any complaints you...More

    Reviewed 12 July 2017

    This hotel is in a fabulous location - which is why we chose it. The rooms also appear good value for money for central London. But take heed. I booked a single room and it was so small I couldn't stay in it. I suffer...More

    2  Thank jillcollett
    Response from AbbeyCourtHotel, receptionist at Abbey Court HotelResponded 4 weeks ago

    Dear Guest, Thank you for takling the time to give us feedbacks on how to improve our service. We are glad that you enjoyed our location, however we apologies for the experience you had at westpoint, any complaints should have been reported and dealt with...More

    Reviewed 11 July 2017

    A beautiful hotel very well situated and friendly staff. Such a shame the room was so small. On the 5th floor and right at the back of the hotel...small window...thin walls....slamming doors. The decor was very disappointing with the curtains hanging off the rail, the...More

    Thank SezJJ
    Response from AbbeyCourtHotel, receptionist at Abbey Court HotelResponded 4 weeks ago

    Dear Guest, Thank you for taking your ime to write us a feedback on how to improve our hotel. We apologies for the experience you had, any complaints should have been reported to the reception as it's open 24Hours. Thank you for staying with us....More

    Reviewed 6 July 2017 via mobile

    This was the worse place I've ever stayed. Put in room 1 around the back of reception. More of a claustrophobic cupboard than a room. The bed was squashed up against the wall with no space for a suitcase on the floor that you wouldn't...More

    Thank Cookster_11
    Response from AbbeyCourtHotel, receptionist at Abbey Court HotelResponded 5 weeks ago

    Dear Guest Thank you for taking your time to write us a review on how to improve our customer service. We apologies the experience you had with us in Westpoint, any complaints should have been reported to the reception as they are open 24Hours. Kind...More

    Westpoint Hotel
    782 reviews
    #831 of 1,072 hotels in London
     
    The Abbey Court Notting Hill
    206 reviews
    #639 of 1,072 hotels in London
     
    Aspen Suites Hyde Park
    49 reviews
    #749 of 1,072 hotels in London
     
    Elysee Hotel
    641 reviews
    #610 of 1,072 hotels in London
     
    About
    Amenities
    • Top amenities
    • Free Internet
    • Restaurant
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$95 - US$162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 61
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz, TripOnline SA, Agoda, Hotwire and getaroom.com so you can book your Abbey Court Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London
    • Also Known As
    • Abbey Court Hyde Park Hotel London ,
    • Abbey Court Hyde Park London ,
    • Abbey Court Hotel London
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    Traveller (133)
    Room & Suite (181)
    Dining (53)
    Hotel & Grounds (126)
    Bathroom (8)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    baderUk
    5 July 2015|
    AnswerShow all 3 answers
    Response from Sionel | Reviewed this property |
    The two questions raised against this hotel appear to be focused on their inability to respond to emails. Yes, that's poor customer service but, unfortunately, far from unusual these days. If the problem can be resolved... More
    0
    Votes
    Hasseena
    28 November 2014|
    AnswerShow all 5 answers
    Response from Absolutred16 | Reviewed this property |
    Hi Hasseena, I had similar problems too. Sent them 2 emails weeks before my arrival but received no reply. Thankfully everything about my room reservation was fine when I arrived. If your rearrangements are urgent, I suggest... More
    1
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    "We had room 1. Would choose this again."
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