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Novotel London City South

Travellers' Choice award winner
#273 of 1,063 Hotels in London
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Novotel London City South
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2,069 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel London City South
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Showing 1,177: English reviews
East Midlands
Reviewed 3 July 2012

We stayed here a few years ago for the weekend, hotel was very clean and presentable, friendly staff and in a great location. Just a few minutes walk to the Thames and local bars / restaurants and can highly recommend a walk to the nearby Borough Market. Overall a little expensive compared to some other hotels in the area but...

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Helpful?
1Thank Brian S
Management response:

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you enjoyed your stay with us and we very much look forward to welcoming you back to the hotel in the near future. Kind regards, Victoria Parry Rooms Division...

Brixham, United Kingdom
Reviewed 1 July 2012

If they could improve the air conditioning at this Novotel, it could easily become a hotel of choice for my London trips. The great pluses are its location and its quietness, plus the views (over to the city) from the rooms at the back. The quietness was striking for a London hotel; if it had been a less clammy evening...

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Helpful?
1Thank MontrachetJ
Management response:

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you overall enjoyed your stay with us and in particular found the location to be excellent. Thank you once again for sharing your feedback and we very much look...

Houston, Texas
Reviewed 27 June 2012

This is a functional uncharming hotel that is a 7 minute walk from the London Bridge tube stop. So, the location is excellent for exploring London. The hotel was clean and we never had any significant issues during an 8 day stay. The hotel is also but a 5 minute walk from the Borough Market, which we loved. The minuses...

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Helpful?
Thank mathlawguy
Management response:

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was very sorry to hear that you did not overall enjoy your stay with us on this occasion. Our team is ready and willing to assist with any concierge requests and I apologise that...

UK
Reviewed 27 June 2012

This was the first time I have stayed at a Novotel for some time, so I wasn't sure what to expect. Having stayed previously at the Accor group's Etap (2*), Ibis (3*) and Sofitel (5*) hotels in the UK, I expected something around the four-star standard. So I was slightly underwhelmed when I entered my room to see a layout...

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Helpful?
Thank BritTraveller68
Management response:

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I am sorry that you experienced some challenges with the Air Cooling system and the shower on this stay, I will be sure to investigate to ensure it is operating as it should be. Thank...

Little Thornton
Reviewed 25 June 2012

We arrived at Novotel City South on the evening before our daughters birthday 22/06/2012 , we stayed for 2 nights , booked via Accor website at the cost of £260 for 2 adults and 2 teenagers (superior executive room) free internet , slippers, dressing gowns and toiletries etc.... Hotel.. Modern fresh and airy feel... Check in ... Very friendly and...

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Helpful?
2Thank Bluerosebizzare
Management response:

Dear Reviewer, Thank you for your very positive review about the hotel but more importantly about the team. I was very pleased to read you found the team very good and enjoyed the level of customer service. We look forward to welcoming you again soon. Kind regards, Victoria Parry Rooms Division Manager

Edinburgh, United Kingdom
Reviewed 25 June 2012

We stayed at this hotel over the weekend as a base to see the sights of London and couldn't be happier. The location was closer to all major attractions that line the Thames which was a lovely walk but also close to the tube for sights further out. The quality of the hotel met and exceeded our expectations the hotel...

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Helpful?
Thank nikimac05
Management response:

Dear Reviewer, Many thanks for taking the time to review Novotel London City South following your stay with us. I was delighted to read that you enjoyed your first time in London and that we were part of that visit. We look forward to welcoming you back to the hotel on your next trip to London. Kind regards, Victoria Parry...

London, United Kingdom
Reviewed 22 June 2012

My second time staying here and it was just as good as I remembered. The staff are outstanding - helping with all sorts of directions, recommendations for places to eat, etc. We had a group of 23 business people staying for a week and all were well satisfied. The breakfast in the morning was a full hot and cold buffet...

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Helpful?
1Thank Thomas J
Management response:

Dear Reviewer My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Novotel London City South in near future. Kind regards, Victoria Parry Room Division Manager

Houston, Texas
Reviewed 19 June 2012

My husband, 20 year old son and I spent 5 nights at this hotel. The location was very near the London Bridge tube station. We were able to walk to St. Paul's Cathedral, Tower of London, London Museum and Tate Modern. It was in a busy business area with many restaurants and shops. We especially enjoyed an indian restaurant called...

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Helpful?
Thank Londontravelor
Management response:

Dear Reviewer I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased your family enjoyed your stay with us, and we hope to see you again soon! Kind regards, Victoria Parry Room Division Manager

Santa Clarita, California, United States
Reviewed 12 June 2012

I have stayed in dozens of hotels over the last couple years. This one is owned and operated by French people who are less than accommodating. The night supervisor wouldn't let me get into the gym for a last minute steam (even though I had been in early this evening) because he wanted to assert his authority. I had a...

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Helpful?
Thank Bob K
CitySouth, Manager at Novotel London City South, responded to this review

Dear Reviewer, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I am very sorry that your experience did not meet your overall expectations on this occasion. At Novotel, we strive to provide a superior service experience for every customer and therefore your feedback is very...

The Netherlands
Reviewed 11 June 2012

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Helpful?
Thank olenka_br
CitySouth, Manager at Novotel London City South, responded to this review

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11/06/2017 12/06/2017
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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. Free WiFi & internet, chargeable parking available. ... more   less 

Additional Information about Novotel London City South

Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: €158 - €315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London City South 4*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotels.com, Orbitz, Hotwire, Priceline, Travelocity, Cheap Tickets, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Novotel London City South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London City South Hotel London
Accor London City South
London Novotel
Hotel Style:
#31 Green Hotel in London
#201 Luxury Hotel in London
#244 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London City South staff and other travellers.
26 questions
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Questions? Get answers from Novotel London City South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Before unpacking, make sure the AC is working in the room.”
642andr_sl, 22 May 2017 | Read review
“To precise on 'good views from the window' when booked on line.”
Chayalee, 16 May 2017 | Read review
“The odd numbered (east side) rooms on the fifth floor are quiet and provide a view of Southwark Cathedral”
W3782UJericp, 11 Apr 2017 | Read review
“If you have booked a free 5pm checkout then make sure you check this on your arrival as you won't be told that you can't have it. Very frustrating when you have planned a day out until 4pm on the day of your check out! ”
642vanessa2015, 24 Mar 2017 | Read review
“Floor one, odd numbered rooms face into the parking”
  • Room service breakfast.
SamuelR929, 23 Mar 2017 | Read review
5 of 5
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US$163* /night
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Prices are for 1 room, 2 adults
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