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Novotel London City South

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Traveller (311)
Room & Suite (194)
Dining (30)
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Overview
  • Excellent32%
  • Very good51%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,357)
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11 - 15 of 1,345 reviews
Reviewed 3 weeks ago via mobile

Great hotel, wonderful location! I have had the pleasure of staying In various Accor Hotels on the continent, but in one so close to home! Clean, comfortable and very attentive staff. For a central London location I did fear the worse - that customer processing...More

1  Thank clarkielondon
Response from Eric L, Front Office Manager at Novotel London City SouthResponded 3 weeks ago

Dear clarkielondon, Thank you very much for taking the time to share your feedback with us. I am delighted to hear that you were satisfied with the quality of accommodation. It is true that the excellent location and the decent price strategy makes us an...More

Reviewed 4 weeks ago via mobile

Great hotel, great location, great staff, just great. Warm welcome immediately from the check in. So important. Nice room, spacious for London and bathroom was great. Location was excellent as short walk to London Bridge tube and Borough Market and Bankside just a walk away....More

1  Thank Ginner77
Response from Eric L, Front Office Manager at Novotel London City SouthResponded 3 weeks ago

Dear Ginner77, I am so glad to hear that you enjoyed your time here at the Novotel London city south! Your comments echo exactly the experience we wish for our guests and I’m so pleased that this turned a simple stay into a great experience....More

Reviewed 4 weeks ago via mobile

I loved the hotel we chose. The location is excellent. We could walk to the Bororugh Market, The Shade , among others sites of interest. The room was comfortable and the breakfast delicious. I would like to highlight the excellent customer service. Employees in reception...More

1  Thank Jason C
Response from Eric L, Front Office Manager at Novotel London City SouthResponded 3 weeks ago

Dear Jason C, Thank you for your very positive review about the hotel location but more importantly about the service. I will be sure to share your comments with the team as I am sure they will appreciate knowing that their efforts have been recognised...More

Reviewed 14 April 2018 via mobile

Great hotel room. Spacious and clean. Lovely bathroom and a comfortable sofa to chill out on. Only reasons not a five is because it got very hot and the fan wasn't very powerful, also housekeeping woke us up twice trying to get in the room.More

1  Thank jonnorockandroll
Response from Eric L, Front Office Manager at Novotel London City SouthResponded 4 weeks ago

Dear jonnorockandroll, Thank you very much for taking the time to share your review with us. I am delighted to hear your experience was close to excellent, however I am sorry to learn that we could not exceed your expectations about the the temperature in...More

Reviewed 12 April 2018

Excellent accommodation, room ok, all services were suitable for a family of 4 members, two adults and two children, in the future I will look for the name of Novotel Hotel in the places where I will go on holiday.

Review collected in partnership with Wizz Tours
1  Thank GMC151409
Response from Eric L, Front Office Manager at Novotel London City SouthResponded 13 April 2018

Dear GMC151409, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards,

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$184 - US$428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Green Hotel in London
#135 Family Hotel in London
#215 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$184 - US$428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Green Hotel in London
#135 Family Hotel in London
#215 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (311)
Room & Suite (194)
Dining (30)
Pool & Beach (2)
Amenities (11)
Business Centre & Event Rooms (6)
Nearby
Southwark
Even before the arrival of the instantly iconic Shard,
the riverside scene in Southwark had moved well beyond
any up-and-coming phase of development. For quite some
time, locals and out-of-towners alike have loved
browsing the boutiques of Bermondsey High Street,
foraging through the bounteous stalls at centuries old
foodie haven Borough Market, and flocking to the banks
of the Thames to enjoy some of Britain's biggest
...More
Questions & Answers
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frankmarino19
17 February 2018|
AnswerShow all 3 answers
Response from Michelle L | Reviewed this property |
You'll have to check with the hotel on your exact date, but as mentioned in previous replies, the staff are very friendly, and if your room is available, they will generally allow you to check in early. If your room is not... More
2
Votes
JoeJBandar
19 December 2017|
Answer
Response from Jay M | Reviewed this property |
Facilities are available and there is a launderette/dry cleaner nearby
1
Vote
anyam203
20 November 2017|
AnswerShow all 4 answers
Response from PetrP | Reviewed this property |
Hi, as nobody is monitoring who is inside, you can easily use your card to enter the gym+sauna premises either by yourself or your daughter. Regards, Petr
1
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Room Tips
"Look for even rooms."
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