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St. James' Court, A Taj Hotel

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#163 of 1,086 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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3,088 Reviews from our TripAdvisor Community

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Showing 2,657: English reviews
Mexico
Reviewed 27 July 2015

We had a great time, the hotel is pretty and clean as well as the rooms and bathrooms. The only thing I didn't like is that you had to walk a lot to get to your room. It had good restaurants and it's at walking distance from many interesting places.

Review collected in partnership with this hotel
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Helpful?
Thank Patricio C
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Patricia C, Thank you for the feedback following your recent stay with us. The team and I are pleased to read that you generally enjoyed your stay with us. We have updated your personal profile to avoid rooms that are located too far from the main elevators on future visits. We hope that the next stay is sooner rather...

Atlanta, United States
Reviewed 27 July 2015

Having stayed at TAJ hotels elsewhere (US as well as India)..this one is a disappointment. Rooms are old and they look old and poorly maintained (paint pealing, carpets faded etc). If you add on BF to your stay and say there more than 3 nights you can predict the menus for the rest of the year! Check-in slow, lobby un-inviting....

Review collected in partnership with this hotel
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Helpful?
Thank Niraj S
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Niraj S, Thank you for the review following your recent stay with us. The team and I are disappointed to read that you did not entirely enjoy this stay and in particular the rooms allocated to you as well as some of the service during your stay. We have already documented your feedback as this was already passed to...

Cambridge, United Kingdom
Reviewed 27 July 2015

Had the room with discount so the price was kind of okay. The room was booked for special occasion but the staff didn't made any effort to make us feel okay. This hotel rely to much on his business card to look after client. To compensate their spa is just perfect. We had a warm welcome, nice treatment perfectly orchestrated...

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Helpful?
Thank ltuf22
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear ltuf22, Thank you for the review for your stay with us. I am sorry to read that you did not feel entirely satisfied and despite this being a special occasion, you did not feel that this was recognised. We are however delighted that you enjoyed your time in the Spa and the therapist and treatment made for an enjoyable...

Huntington Beach, California
Reviewed 27 July 2015

I have been staying at the Taj St. James on business for nearly 2 weeks. I moved to the hotel from the Radisson Blu Edwardian Kenilsworth to be closer to the team I am working with. Taj is a luxury hotel and this is primarily felt through superior service. Everyone smiles, says hello, and makes eye contact. The staff are...

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Helpful?
Thank vikas t
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear vikas t, Thank you for your comprehensive review for your stay with us. There is some great feedback and learning for the hotel and we will review all aspects of your stay that you have shared on this website. We sincerely hope that we will have an opportunity to welcome you back either on business or pleasure and thank...

london, United Kingdom
Reviewed 27 July 2015

Amazing service, my husband and I had an amazing day. We had our wedding reception at the hotel. The service was fantastic. The chef's paid particular attention to our requirements and they over exceeded our expectations.

Review collected in partnership with this hotel
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1Thank Nasreen S
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Nasreen S, Thank you for the great review following your stay to celebrate your wedding. Many congratulations again and we are delighted that both you and your husband had a day to remember and the team exceeded your expectations. We hope for some calm after your big day and we hope to welcome you both back to celebrate anniversaries...

Reviewed 26 July 2015

At the conclusion of a 5 week holiday around U.K. it was indeed a pleasant experience to have my last stay at St James Court. Treated with utmost respect by doormen and concierge who could not have been more accommodating on arrival. Reception staff most polite and informative with offering alternatives to setting up any extra spending accounts. When entering...

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Helpful?
Thank Lorraine B
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Lorraine B, Thank you for the review for your recent stay with us. The team and I are delighted to read that you enjoyed this experience and that you found the room comfortable and the service complimented the experience. Thank you for the 2 minor gripes that you had with the stay, these have been noted. We hope to...

London
Reviewed 26 July 2015

We have stayed in this hotel many times now and I have to say we can't fault it in any way, the staff are very friendly and helpful, the food is excellent and good value for money. The location is just perfect a short walk to Buckingham palace and if you would like to escape the hustle and bustle of...

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Helpful?
Thank Julia M
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Julia M, Thank you for the review following your recent return stay with us. We are delighted that the hotel continues to delight and the hotel is your preferred hotel whenever visiting London. We sincerely hope that your return stay is not too far away and thank you for sharing your experience. Yours sincerely, Edward Riches Hotel Manager St...

France
Reviewed 26 July 2015

Excellent, luxurious and stylish hotel in a very classy building. Very attentive service and highly ranked restaurants. Central location on the doorstep of Westminster Abbey, Buckingham Palace and St. James Park. Ideal if you come in from Gatwick with the train to Victoria Station

Review collected in partnership with this hotel
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Helpful?
Thank Christian H
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Christian H, Thank you for your review following your recent stay with us. The team and I are delighted to read that you enjoyed the stay and the service provided by the team. We hope to have the opportunity to welcome you back again in the not too distant future. Yours sincerely, Edward Riches Hotel Manager St James' Court,...

Amsterdam, The Netherlands
Reviewed 26 July 2015

Old, dirty, small bed, small TV, dilapidated it is time to refurbish it, the shower are terrible, the bed and the mattress very bad… very dispointed for this price there are other places in London much better…

Review collected in partnership with this hotel
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Helpful?
Thank Julien R
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Julien R, Thank you for the review following your recent stay with us. The team and I are disappointed to read that you did not enjoy the stay and in particular the condition of the room that was allocated to you. We will be conducting a review of the this room and make the necessary corrective changes prior to...

Reviewed 25 July 2015

This hotel is by far the worst hotel I have EVER stayed in. We have just returned for a 5* resort in Mexico & we arrived feeling tired and jet lagged. When we arrived our bags were not carried in like other guest and at check out we were served my a novice staff member who couldn't take our up...

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Helpful?
1Thank Shelliebee
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Shelliebee, Thank you for taking the time to review your stay with us. We are disappointed to read of the disappointment from your stay and the issues you encountered in your room as well as the service in the bar. I hope to establish where and when you stayed and so I can look further in to your stay...

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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter. ... more   less 

Additional Information about St. James' Court, A Taj Hotel

Address: 54 Buckingham Gate, London SW1E 6AF, England (Formerly Crowne Plaza London - St. James)
Region: United Kingdom > England > London > Westminster
Price Range: €198 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. James' Court, A Taj Hotel 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Crowne Plaza London - St. James Hotel London
London Crowne Plaza
St. James' Court, A Taj Hotel London
Hotel Style:
#41 Spa Hotel in London
#91 Business Hotel in London
#129 Luxury Hotel in London
#129 Family Hotel in London
#139 Romantic Hotel in London
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms appear to be quiet. Select the level of amenity according to the terms and price available.”
 of 5 bubbles 609frankb, 23 Mar 2017 | Read review
“rooms overlooking the courtyard”
 of 5 bubbles arunavedula, 19 Mar 2017 | Read review
“Get a room with a window! If you nap during the day, the school side has recess~LOUD but truly fun to listen to happy children.”
 of 5 bubbles jojo5757, 17 Mar 2017 | Read review
“request for room that doesnt face the school. it can get noisy at times especially in the evenings.”
 of 5 bubbles jalileng, 13 Mar 2017 | Read review
“The inner courtyard facing rooms are nice. I have yet to stay in a higher floor to be able to comment on views!”
 of 5 bubbles AmitBhatiaIndia, 11 Mar 2017 | Read review
5 of 5