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St. James' Court, A Taj Hotel

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#167 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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3,144 Reviews from our TripAdvisor Community

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Showing 2,701: English reviews
London, United Kingdom
Reviewed 4 September 2015

Be careful : in some of the rooms, it is difficult to sleep because of the sound of the tube. The staff is very approachable and helpful. The hotel is beautiful ans near the magnificent monuments of London

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Helpful?
Thank Magalie P
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Magalie P, Thank you for the review and feedback. Whilst we are pleased you enjoyed some aspects of your stay, we are sorry to read that you were disturbed by the London Underground. We have updated your personal profile to ensure a room is allocated away from this area on any future stays. Yours sincerely, Edward Riches Hotel Manager...

London, United Kingdom
Reviewed 3 September 2015

I booked one night at this hotel (executive double) as a wedding anniversary present, I chose this hotel as much for the location as the reviews. Right from the start the staff were incredibly helpful, and special mention definitely goes to the duty manager Rahul Nadkarni who arranged some impeccably timed room service for our arrival, what a fantastic start...

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Helpful?
1Thank TheBigEasy3
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear TheBigEasy3, Thank you for the review and feedback from your anniversary stay with us. We are pleased to read that you enjoyed this special stay with us and the staff made this even more special for you both. We are pleased you enjoyed the room allocation and the great London location for the hotel. We hope to welcome you...

Dublin, Ireland
Reviewed 3 September 2015

Great service, great location, with really lovely Taj inspired ambience around the reception and patio areas. Added extras: London Bikes docking station at front door. I would recommend this hotel and definitely would return.

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Thank roaming2015
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear roaming2015, Thank you for the review and feedback. We are delighted to read that you overall enjoyed your time at the hotel. We appreciate the recommendation and we hope to welcome you back again in the future to enjoy our hospitality again. Thank you again for the review and feedback. Yours sincerely, Edward Riches Hotel Manager St James' Court,...

london
Reviewed 3 September 2015

First time staying in this area of London. Great location for ease of walking to so many sights and great shopping. Were upgraded to lovely large room on 4th floor. Beautiful comfy bed and spacious bathroom. Slightly annoying to be interrupted by staff intent on removing contents of mini bar as we hadn't wanted to hand over a credit card...

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Helpful?
1Thank dr h
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear dr h, Thank you for the review and feedback for your recent stay with us. We are pleased to read in general that you had a great stay and found the hotel and the service provided by the team to be good. We will certainly review certain aspects of your stay and so corrective action will be undertaken. Thank...

Reviewed 3 September 2015

St. James' Court is a fantastic hotel. I was there for vacation with family, but also had some business to attend to. It was great for both. Rooms are very nice, dining options were great, and I have to point out the room service was the fastest I've ever experienced! Great stay, and I look forward to returning.

Review collected in partnership with this hotel
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1Thank Andrew B
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Andrew B, Thank you for the review for your recent stays with us. We are delighted to read that you thoroughly enjoyed the experience and found the hotel in general to a high standard. We are particularly pleased you enjoyed the In Room Dining options available. We look forward to your return in the not too distant future. Yours...

dubai, United Arab Emirates
Reviewed 3 September 2015

my review to the whole experience was fine, i though it would be amazing like the pictures on the website. the room was clean and the staff were nice. it wasn't like what i expected to be. overall the place is nice but a bit old the prices is over rated but on the other hand the place was clean....

Review collected in partnership with this hotel
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Helpful?
Thank Reem F
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Reem F, Thank you for your mixed review. Whilst we were pleased the stay was satisfactory, we are disappointed that the experience was not as good as you had hoped for. We hope to establish if this expectations were from our website or from the travel agent where you booked the room. If we are being marketed incorrectly by...

Phoenix, Arizona
Reviewed 2 September 2015

We stayed in The St. James Court Hotel in London and loved it. Everything was extremely convenient and easy, and the concierges and front desk people were always friendly and extremely helpful. There is a good place to eat, and it opens early, which is great for early flights. We easily walked to theaters, to Buckingham Palace, and to Westminster...

Review collected in partnership with this hotel
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Helpful?
Thank Sharon O
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Sharon O, Thank you for completing a review for your recent stay with us. The team and I are pleased you enjoyed this experience and found the hotel and the service provided by the team to be to your liking. We hope to have the opportunity of welcoming you back in the not too distant future. Yours sincerely, Edward...

San Jose, California
Reviewed 2 September 2015

I have been to London a number of times for both business and leisure. This hotel was on par with 5 star hotels, yet at a 4 star, or even 3 star price. We had a small suite and it was lovely, perfectly appointed, quiet, lush towels, robes the whole "Four Seasons" type experience.

Review collected in partnership with this hotel
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1Thank Traveljunkie33020
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Traveljunkie33020, Thank you for the review and for choosing to stay with us on your return trip to London. We are delighted to read that you found the hotel and the service to be to a high standard and also at a great price. We sincerely hope that the hotel will be your only choice on any future stays...

Uppsala, Sweden
Reviewed 2 September 2015

The hotel is quite good, comfortable and nice. The rooms are quite good and Hotel Staffs are very polite and helping in nature. The hotel lobby is beautiful and everything worked fine in the hotel rooms. The breakfast area is too small and service in the breakfast area needs to be improved. Overall this hotel is an excellent one in...

Review collected in partnership with this hotel
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1Thank hssharma
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear hssharma, Thank you for the review and feedback for your recent stay with us. We are pleased to read that you generally had a good stay and found the service in general to be also good. We will take on board your comments on the breakfast and we recognise that this is a pressure area and I can assure...

Kingston-upon-Hull, United Kingdom
Reviewed 1 September 2015

It is the staff who make this hotel in the top categories. Everyone we met, from the gentleman on the door, at reception in the bar, the breakfast staff and the two maintenance men who tried to make the television work: they were all wonderful and made us very welcome. However, the room was a disappointment. We can only think...

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Helpful?
Thank Christopher C
MGR_SJCTAJ, Manager at St. James' Court, A Taj Hotel, responded to this review

Dear Christopher C, Thank you for the review and feedback from your short stay with us. Whilst we are pleased to read some positive aspects of your stay, we are disappointed with the feedback on the room. We will review this room and take the necessary action to correct the issues you have highlighted, that are within our control. We...

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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter. ... more   less 

Additional Information about St. James' Court, A Taj Hotel

Address: 54 Buckingham Gate, London SW1E 6AF, England (Formerly Crowne Plaza London - St. James)
Region: United Kingdom > England > London > Westminster
Price Range: €202 - €379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. James' Court, A Taj Hotel 4*
Number of rooms: 338
Reservation Options:
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Also Known As:
Crowne Plaza London - St. James Hotel London
London Crowne Plaza
St. James' Court, A Taj Hotel London
Hotel Style:
#42 Spa Hotel in London
#91 Business Hotel in London
#129 Family Hotel in London
#131 Luxury Hotel in London
#139 Romantic Hotel in London
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I honestly wouldn't bother. Such a disappointment”
V1193MTsallyc, 17 Apr 2017 | Read review
“Please ask for a room, which does not have windows opening on other rooms!!!”
anasw823, 15 Apr 2017 | Read review
“maybe select room with a higher standard or a better view”
Jutta9800, 10 Apr 2017 | Read review
“They are all good”
855brad, 10 Apr 2017 | Read review
“Both courtyard and roadside rooms have advantages and disadvantages. All have poor wifi.”
  • Poor maintenance
bluenose7, 4 Apr 2017 | Read review
5 of 5