Warm welcome from gracious staff underscored a pleasant stay. Room well furnished but I found the temperature a little cold (despite being relatively mild outside). Bathroom plumbing a little aged, awkward to use and not in good repair. Th51 restaurant excellent for dinner. Extensive and eclectic breakfast, hot food not so hot on occasions. I would stay again.
For someone who only stayed in London for 24 hours, I have enough good memories from St. James Court/ TAJ to last a lifetime! Let’s start with the location, which is nothing short of perfect- Close to everywhere you want to visit including Westminster Abbey, Big Ben, The Eye, Hyde Park, Mayfair, and Buckingham Palace! We were able to walk to the changing of the guard and didn’t need to fight traffic! Once inside, you will be floored by the architectural elegance and EXCEPTIONAL customer service that the TAJ offers its guests. While we were being checked in by Bashir and Anuja at reception (who were both so welcoming and informative), we were approached by the manager who presented us with a scroll printed with the exciting news that I had won the “Guest of the Day”! After a disastrous flight and stressful start to our trip, it couldn’t have been more appreciated! We were upgraded to a STUNNINGLY remodeled king room and given 2 welcome beverages, along with an array of additional perks and discounts. Once in the room we were in awe- Luxury linens, large TV, cookies and chocolates, soft robes/ slippers, convenient mini-fridge, complimentary waters, and a gorgeous view of the lush, colorful courtyard. The bathroom was like a spa retreat with high end products, soothing lighting, built-in speakers, huge shower, and the best part- A towel warmer :) It was amazing to wrap yourself in a cozy, warm towel after showering off a hectic day of travel! We decided to dine at TH@T51 for dinner which didn’t disappoint- The cocktails were masterfully made and delicious. The menu offered many unusual and appealing choices, and though we ordered fish and chips (I mean, we HAD to- Afterall, its London! LOL), it was the fanciest, most gourmet meal you could imagine! After dinner, we strolled the beautiful courtyard and relaxed by the fountain with a glass of wine. After a glorious night’s sleep (super quiet), we enjoyed their fantastic breakfast buffet. I know some other folks left less-than-stellar reviews in this area, but we LOVED IT. There was about a four-minute wait to be seated and then so much to choose from! You could custom order one hot egg dish and one Indian dish (that was our favorite part) in addition to the trays of meats, cheeses, fruits, potatoes, breads, juice bar, and pastries. Unlike many other breakfast buffets included with hotel stays, this one was positively delectable- From the luscious chocolate croissants to the tempting stuffed omelets, each dish we tried was better than the next! I wish we had more time here to explore the lavish spa, enjoy high tea, and other amenities that the TAJ has to offer, however we were off to our cruise right after breakfast. I hope that we will have the opportunity to stay at this lovely establishment again in the future and can’t say enough great things about the ambience, stellar service, and fantastic location of St. James Court!…
Overall experience was outstanding the rooms are very comfortable and the service is remarkable. However disappointed with the service and standard of breakfast, need to queue and wait to be served and the flow was very strange for this standard of the hotel. Ambiance was a little noisy. Other than this it was a wonderful stay.
Good location, great service and a comfy room, although heating was difficult to manage and it was quite chilly in January. Pretty good breakfast, including Indian options. The only area for improvement would be the shower. You would expect in a hotel like this good water pressure, specially after a transatlantic trip.
This is our second stay at St. James Court and we will be back. The staff uniformly was fantastic. We were upgraded upon arrival due to a five night stay. We did have to give up our suite as there were toilet issues, and I know that areas of the hotel are in need of renovation (forthcoming). Love The Hamptons bar area and the lobby. The Taj51 restaurant is also great, though the service there was a bit spotty; I think that part of the issue with some of the servers is understanding English. The breadth of the breakfast buffet is excellent. Overall, this is a fabulous hotel, and a great value; cannot recommend it enough.
It was my first time back at the Taj after 2.5 years of covid and I must admit it’s not lost any of its essence. There are many luxury hotels in Europe and in London but I have never felt so well looked after - at every single step of your customer experience- like at the Taj in St James Court. Hotels these days are understaffed and they tend to automate a lot the process, yet the Taj has been able to keep up to date whilst maintaining the human touch and care of its guests. The breakfast is very complete and another occasion to experience the Indian hospitality where you’ll be very well looked after. The rooms are spacious and I cannot think of any other hotel in the UK where everything is so shiny and clean like this one. That will surely catch your eye I am sure. I have travelled the world, tried all the western hotel chains but I still haven’t found any with the attention the touch, and the style of the Taj in St James Court. Huge kudos to Duane Coutinho, night manager, who after my long day of work arriving at the hotel at 1.30am he managed to make the check-in process as fast as possible. Again, western hotel chains, please learn from the Taj and its staff!! Carlos…
Stayed at the St. James for my trip to London with my daughter. From the moment we checked in to the morning we left everyone at the hotel was so friendly and helpful. Our room was very comfortable for the five nights we were there. Justin, the concierge and the other concierges were all helpful in their suggestions and contacting the places we had made reservations to make changes. Every morning we were greeted with a smile and a war welcome when we came down for breakfast. Breakfast was plentiful but was the exact same from day to day with no variations. One morning, for a change, we skipped breakfast at the hotel and went into the center of the city for a later breakfast. The hotel is in a quiet section of the city. Everything, in and out of the hotel was clean. My daughter and I were both very happy with our choice of hotel. Thank you to all the staff,…
Really enjoyed our stay , Centrally located Front desk Staff were welcoming and the Waiting staff too ! Will love to come back again soon Room really spacious and comfy Cant wait to come back again Breakfast was also great
We had a lovely time staying at a taj. On arrival we were upgraded which was a lovely start to the trip. And when we got to our room there was some chocolate and strawberry treats left for us! The staff were also very friendly at the desk and were congratulating us on our anniversary. the room itself was very nice, we had an executive king room. The bed was very comfortable, shower was lovely, and we had everything we needed. Only annoying thing was the tv wouldn’t work properly - it kept turning itself off every 5 minutes and sometimes wouldn’t turn back on. It also glitches and went black when watching. - this was typically when planes went over - I fed this back to the hotel for the next persons staying - but for us it wasn’t a major issue so didn’t get anyone to sort it for our stay. the breakfast was lovely too - and they catered well for my coeliac partner. the bar in the evening (where the breakfast is) was a nice vibe with very friendly staff who were also very helpful and attentive. However the price for us was shocking. £12 for a basic rum (e.g. goslings or kraken) and we weren’t told the price of anything and had no idea it would be this expensive. To some this may not be an issue, but to us, it was a shock and we couldn’t afford to continue drinking there. we wouldn’t drink there again unless we wanted the special cocktails instead (as this feels more worth the price but still a hefty average of £16 a cocktail. Granted hotel drinks are always pricey, but it’s something we would have preferred to know prior to ordering by being given a menu when we arrived. The guys on the door as you enter the building also deserve a special mention - they were so welcoming and polite. They were extremely helpful and they were always there with a big smile. overall; a very lovely trip and our anniversary was made very special by everyone at a taj. We would definitely return.…
At the outset I would like to Thank the GM Ms Avari, Hotel Manager Mr Raphael and the F&B manager Mr Asif Bajwa for the memorable stay and the engagement dinner we hosted for our daughter. The personal attention in the detailing of every aspect of the evening was very touching and we are grateful for that. The F&B team under the guidance of Mr Asif Bajwa made sure that every visit to the restaurant was a memorable one- starting from food to the service.. we celebrated New Year’s Eve at the hotel and we saw how the entire team worked long hours including Mr Asif to make sure that it indeed was a beautiful start to the new year for each and every guests.. we truly appreciate everything. The feeling and experience of “Tajness” was cascaded down by Ms Avari and most definitely displayed by Mr Asif and his Team. Our daughters engagement dinner was one of the most important days in our lives and they sure made it memorable. I thank the entire team and in particular - Mr Asif Bajwa, Mr Karan from Chambers, Mr Kapil, Mr Neil, Ms Ashley and a lot of other managers and wait staff..…
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