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St. James' Court, A Taj Hotel

Traveller (1046)
Room & Suite (316)
Dining (77)
Overview
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54 Buckingham Gate, London SW1E 6AF England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews(3,618)
Traveller rating
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chlorine53
40
Reviewed yesterdayvia mobile
St. James Court is a good hotel but the room needs work. I booked a King Executive Room which was very small for two people. With both of our luggages, you barely had room to walk around. The room itself is a bit outdated and needs refurbishing. The bathroom was great, with a decent size bathtub that was nice to soak in after a long day of walking around London. The staff is friendly enough. The location was perfect, about a block away from Buckingham Palace and a block away from the closest metro station. Overall, good hotel in a great location, but definitely needs improvement.
Thank chlorine53
Response from GaganSharma2017, Manager at St. James' Court, A Taj Hotel
Responded today
Dear Chlorine53, Thank you so much for your patronage and for taking the time to leave us your thoughts following your stay with us at St James' Court, a Taj Hotel. I am pleased that you generally enjoyed your stay, and that our team and location served to enhance your time with us. Please do however accept our apologies that there were aspects that did not meet your expectations. I have sent you a private message in order to connect and apologise in a more personal manner. Thank you again, Yours Sincerely, Gagan Sharma Hotel Manager
VikkiCheltenham
Cheltenham, United Kingdom
4514
Reviewed yesterdayvia mobile
A weekend break in London for a belated birthday treat. Had researched a number of hotels and this one came out on top. Not a cheap place to stay but the photos looked great. That’s assuming you get one of the done up rooms not the old shabby room which we got. Bathroom was dingy. Tv would not turn off I had to unplug it. Water not replenished on second day. Rubbish left in the room. Had advised it was a birthday treat but no little gesture like most hotels.

Massage, however, was amazing. Can’t recommend the wellness spa enough. Lovely staff who did a great job.

Staff front of house were also very friendly but for the price I’d definitely stay elsewhere.
Thank VikkiCheltenham
Response from GaganSharma2017, Manager at St. James' Court, A Taj Hotel
Responded today
Dear VikkiCheltenham, It was a great pleasure to welcome you to St James Court, a Taj hotel and therefore I am disappointed to note that you were not entirely happy with some elements of your time here. I am delighted that you enjoyed your time in our Wellness Centre and found our team friendly and welcoming. Please accept my apologies for the other areas, I have sent you a personal message to address your concerns more personally. Thank you for taking the time to leave us your feedback and we do hope to welcome you back again. Yours Sincerely, Gagan Sharma Hotel Manager
Michael S
327
Reviewed 3 days agovia mobile
This hotel is in a great location if you are interested in seeing many of the famous sights around London. However, the room was a bit small and dated, although it was quiet. Stay there for the location and the room will be adequate for a few days.
1 Thank Michael S
Response from GaganSharma2017, Manager at St. James' Court, A Taj Hotel
Responded 2 days ago
Dear MichaelsM3059AV, Thank you so much for your patronage and for choosing to stay with us at St James' Court, a Taj Hotel. I am so pleased that you generally enjoyed your time with us and found our location to be very convenient for you to explore London from. I am sorry that you were disappointed with your bedroom. We are in a process of refurbishing our bedrooms, 100 of these are complete with the others next year.  We have introduced first set of Premier Rooms in our Almoners Townhouse, these rooms are beautifully appointed, have full soundproofing with better acoustics, well lit, more space and great colour schemes, which I am certain you will be delighted with upon your next visit. Thank you again and we look forward to your return soon. Yours Sincerely, Gagan Sharma Hotel Manager
B1550HSmarkb
43
Reviewed 3 days ago
I do not normally write many reviews but I thought I should warn travellers looking at this hotel. Having stayed here a number of times in the past, the rooms were OK. This time I arrived early and the hotel was great to provide a room. But it was on the 1st floor, the tables, chairs and fittings were all chipped, old and in urgent need of a renovation. Room was stark in nature. It was a little like the staff quarters. I suspect if I had complained the hotel would have moved me (the service was generally good). For a hotel of this price and location it was very disappointing. I travel globally and stay in London a lot - and for some reason we booked this one as an alternative to another great hotel I normally stay at in this area. But on this occasion a disappointment. Perhaps I needed to ask for an upgrade. As an aside, the room had an electrical short which fried my charger - probably just one of those things with adapters and I don't blame the hotel but it was like the room itself - just a little tired (and tiring).
Thank B1550HSmarkb
Response from GaganSharma2017, Manager at St. James' Court, A Taj Hotel
Responded 2 days ago
Dear B1550HSmarkb, Thank you so much for taking the time to leave us your feedback following your stay with us. We take feedback very seriously and positive or negative, we always value what our guests tell us and I am so sorry to note that you were disappointed with your bedroom. We are currently going through an extensive renovation of the bedrooms at the hotel and have just recently launched the first phase of renovated bedrooms which I am certain that you will be most pleased with if we can persuade you to visit us again. I have sent you a private message in order to apologise more personally. Thank you so much, Yours Sincerely, Gagan Sharma Hotel Manager
thetraveladdict
Canton of Zurich, Switzerland
5772
Reviewed 3 days agovia mobile
Spacious rooms, especially large for London that were well maintained, small but clean gym, and friendly staff made the stay short and enjoyable. The check in and check out process was a little lengthy however, which made somewhat of a negative experience, but overall, would recommend it for a functional business stay.
Thank thetraveladdict
Response from GaganSharma2017, Manager at St. James' Court, A Taj Hotel
Responded 3 days ago
Dear Thetravelbum, It was a pleasure to welcome you to St James Court, a Taj Hotel and I am so pleased that you had a friendly and welcoming experience with us. Thank you so much for taking the time to leave us your comments and also for your recommendation for other travellers too. We do hope to be able to welcome you back again. Yours Sincerely, Gagan Sharma Hotel Manager
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About
Description
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive More choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
338
Price range
US$252 - US$489 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza London - St. James
Also Known As
Crowne Plaza London - St. James Hotel London
,
London Crowne Plaza
,
St. James' Court, A Taj Hotel London
Location
United Kingdom > England > London > Westminster
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
338
Price range
US$252 - US$489 (Based on Average Rates for a Standard Room)
Formerly known as
Crowne Plaza London - St. James
Also Known As
Crowne Plaza London - St. James Hotel London
,
London Crowne Plaza
,
St. James' Court, A Taj Hotel London
Location
United Kingdom > England > London > Westminster
Photos
Traveller (1,046)
Room & Suite (316)
Dining (77)
Business Centre & Event Rooms (18)
Amenities (6)
Family and Play Areas (3)
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
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Questions & Answers
Ask a question
450chrissiec
15 November 2018|
AnswerShow all 4 answers
Response from Huda A | Reviewed this property |
Hello!!! Agree with above, there are several bistros around so didn’t try room service either
0
Votes
miiiiniiii
5 July 2018|
AnswerShow all 7 answers
Response from Heinrich614 | Reviewed this property |
WhenI was there I was unaware of any reservations. It was either well hidden or not happening
0
Votes
Barry W
29 June 2018|
AnswerShow all 3 answers
Response from JoT43 | Reviewed this property |
I was on foot. Cloaked large suitcase and easily walked up and down from Victoria.
0
Votes
Room Tips
"dont get a room on the first floor I suspect - and ask for upgrade if you don't like it."
B1550HSmarkb
3 days ago
Read review
"When you check in ask for your prefered room requirements the staff will do their best to accommodate your..."
Voyage02722989261
5 days ago
Read review
"Only wish we had a different view from room but overall excellent "
Mobile54736687417
6 days ago
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"If your room faces the street you will hear motorcycles, box trucks, police and ambulances. "
180matthewb
1 week ago
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