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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#185 of 1,205 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shared lounge / TV area
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Classic
Languages Spoken
English, French, Spanish, Chinese and 2 more
Location
100Great for walkers
Grade: 100 out of 100
169Restaurantswithin 0.5 km
34Attractionswithin 0.5 km
Contact
54 Buckingham Gate, London SW1E 6AF England
Getting there
Green ParkUnderground13 min
Hyde Park CornerUnderground15 min
Car HireSee all London car hire
5801Reviews167Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Warm welcome from gracious staff underscored a pleasant stay. Room well furnished but I found the temperature a little cold (despite being relatively mild outside). Bathroom plumbing a little aged, awkward to use and not in good repair. Th51 restaurant excellent for dinner. Extensive and eclectic breakfast, hot food not so hot on occasions. I would stay again.
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Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
For someone who only stayed in London for 24 hours, I have enough good memories from St. James Court/ TAJ to last a lifetime! Let’s start with the location, which is nothing short of perfect- Close to everywhere you want to visit including Westminster Abbey, Big Ben, The Eye, Hyde Park, Mayfair, and Buckingham Palace! We were able to walk to the changing of the guard and didn’t need to fight traffic! Once inside, you will be floored by the architectural elegance and EXCEPTIONAL customer service that the TAJ offers its guests. While we were being checked in by Bashir and Anuja at reception (who were both so welcoming and informative), we were approached by the manager who presented us with a scroll printed with the exciting news that I had won the “Guest of the Day”! After a disastrous flight and stressful start to our trip, it couldn’t have been more appreciated! We were upgraded to a STUNNINGLY remodeled king room and given 2 welcome beverages, along with an array of additional perks and discounts. Once in the room we were in awe- Luxury linens, large TV, cookies and chocolates, soft robes/ slippers, convenient mini-fridge, complimentary waters, and a gorgeous view of the lush, colorful courtyard. The bathroom was like a spa retreat with high end products, soothing lighting, built-in speakers, huge shower, and the best part- A towel warmer :) It was amazing to wrap yourself in a cozy, warm towel after showering off a hectic day of travel! We decided to dine at TH@T51 for dinner which didn’t disappoint- The cocktails were masterfully made and delicious. The menu offered many unusual and appealing choices, and though we ordered fish and chips (I mean, we HAD to- Afterall, its London! LOL), it was the fanciest, most gourmet meal you could imagine! After dinner, we strolled the beautiful courtyard and relaxed by the fountain with a glass of wine. After a glorious night’s sleep (super quiet), we enjoyed their fantastic breakfast buffet. I know some other folks left less-than-stellar reviews in this area, but we LOVED IT. There was about a four-minute wait to be seated and then so much to choose from! You could custom order one hot egg dish and one Indian dish (that was our favorite part) in addition to the trays of meats, cheeses, fruits, potatoes, breads, juice bar, and pastries. Unlike many other breakfast buffets included with hotel stays, this one was positively delectable- From the luscious chocolate croissants to the tempting stuffed omelets, each dish we tried was better than the next! I wish we had more time here to explore the lavish spa, enjoy high tea, and other amenities that the TAJ has to offer, however we were off to our cruise right after breakfast. I hope that we will have the opportunity to stay at this lovely establishment again in the future and can’t say enough great things about the ambience, stellar service, and fantastic location of St. James Court!…
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: Ask for an updated room with a courtyard view!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded 3 Sep 2022
Dear JodieE543, Thank you for choosing to make the St. James’ Court, A Taj Hotel your home away from home in London and also for your wonderfully detailed review that we are not only proud to receive but I know will help others in choosing where to stay for their City break. We are delighted to know that you had a wonderful stay here right in the heart of London, walking distance from the majestic Buckingham Palace and found the entire team courteous, warm and sincerely caring. We are pleased to know that you felt cared for, spent some time in our restaurant TH@51, had a wonderful breakfast and that your bedroom and bathroom were much to your liking. The entire team looks forward to welcoming you back the next time your travels bring you to London. Yours sincerely, Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall experience was outstanding the rooms are very comfortable and the service is remarkable. However disappointed with the service and standard of breakfast, need to queue and wait to be served and the flow was very strange for this standard of the hotel. Ambiance was a little noisy. Other than this it was a wonderful stay.
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Avoid busiest time at the breakfast, aim to get there earlier.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded yesterday
Dear Claire C, Thank you for taking the time to leave your review on TripAdvisor following your recent stay at the St. James' Court, A Taj Hotel. We are pleased to know that you had an very plesant stay, liked the room that you stayed in and found the service to be remarkable. We are sorry to know about the breakfast service not living upto your expectations and offer our apologies towards same. We shall certainly take your comments on board for the continous improvement of our services. We look forward to welcoming you back again. Yours sincerely, Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good location, great service and a comfy room, although heating was difficult to manage and it was quite chilly in January. Pretty good breakfast, including Indian options. The only area for improvement would be the shower. You would expect in a hotel like this good water pressure, specially after a transatlantic trip.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded yesterday
Dear Adolfo M, Thank you for taking the time to leave your review on TripAdvisor following your recent stay at the St. James' Court, A Taj Hotel. We are pleased to know that you enjoyed this visit, liked the room that you stayed in and found the service to be great. We are sorry to know about the issues you faced with the controls in room to manage heating settings and also about the water pressure not being adequate for which we offer our apologies. We are pleased to know that this did not detract you from having an enjoyable stay. We look forward to welcoming you back again. Yours sincerely, Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our second stay at St. James Court and we will be back. The staff uniformly was fantastic. We were upgraded upon arrival due to a five night stay. We did have to give up our suite as there were toilet issues, and I know that areas of the hotel are in need of renovation (forthcoming). Love The Hamptons bar area and the lobby. The Taj51 restaurant is also great, though the service there was a bit spotty; I think that part of the issue with some of the servers is understanding English. The breadth of the breakfast buffet is excellent. Overall, this is a fabulous hotel, and a great value; cannot recommend it enough.
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip: Make sure to request a room with a "newer toilet"
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded yesterday
Dear r2geo, Thank you for taking out your valuable time to leave your kind review on TripAdvisor following recent stay at the St. James' Court, A Taj Hotel. We are delighted to know that you thoroughly enjoyed this visit and found our Hotel team across as fantastic. Your kind words complimenting the team and service is highly appreciated and valued. We hope that some wonderful memories have been created during this visit which will be cherished for a long time. Thank you for your recommendation to other travellers and we look forward to welcoming you back soon again. Yours sincerely, Raphael Wiedemann Hotel Manager St. James' Court, A Taj Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was my first time back at the Taj after 2.5 years of covid and I must admit it’s not lost any of its essence. There are many luxury hotels in Europe and in London but I have never felt so well looked after - at every single step of your customer experience- like at the Taj in St James Court. Hotels these days are understaffed and they tend to automate a lot the process, yet the Taj has been able to keep up to date whilst maintaining the human touch and care of its guests. The breakfast is very complete and another occasion to experience the Indian hospitality where you’ll be very well looked after. The rooms are spacious and I cannot think of any other hotel in the UK where everything is so shiny and clean like this one. That will surely catch your eye I am sure. I have travelled the world, tried all the western hotel chains but I still haven’t found any with the attention the touch, and the style of the Taj in St James Court. Huge kudos to Duane Coutinho, night manager, who after my long day of work arriving at the hotel at 1.30am he managed to make the check-in process as fast as possible. Again, western hotel chains, please learn from the Taj and its staff!! Carlos…
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Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded yesterday
Dear Carols C, Thank you for choosing to stay at the St. James' Court, A Taj Hotel and also for taking out your valuable time to leave this glowing review on TripAdvisor. We are pleased to know that your visit to London after a gap of 2.5 long years and the overall stay experience was pleasant and lived up to your expectations. The team at the St. James’ Court, a Taj Hotel is committed in delivering ‘Tajness’ to our Guests, which means taking care of the tiniest of your everyday needs in a unique, never-before experienced way. Tajness was born out of decades of dedication towards incredible hospitality, and centuries of building a culture like no other hospitality institution has. Your kind words complimenting Duane and rest of our team is highly appreciated. Thank you for your recommendation to other travellers, and we look forward to welcoming you back many times in future to enjoy our hospitality again. Yours sincerely Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the St. James for my trip to London with my daughter. From the moment we checked in to the morning we left everyone at the hotel was so friendly and helpful. Our room was very comfortable for the five nights we were there. Justin, the concierge and the other concierges were all helpful in their suggestions and contacting the places we had made reservations to make changes. Every morning we were greeted with a smile and a war welcome when we came down for breakfast. Breakfast was plentiful but was the exact same from day to day with no variations. One morning, for a change, we skipped breakfast at the hotel and went into the center of the city for a later breakfast. The hotel is in a quiet section of the city. Everything, in and out of the hotel was clean. My daughter and I were both very happy with our choice of hotel. Thank you to all the staff,…
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Date of stay: January 2023
Value
Location
Service
Room Tip: Chose the basic double room.Asked for nice room at check in. The room was plenty for me and my...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded yesterday
Dear ElenaP, Thank you for taking out your valuable time to leave this glowing review on TripAdvisor following your recent stay at the St. James' Court, A Taj Hotel. We are delighted to know that you enjoyed this visit along with your daughter and found our team to be friendly and helpful. Thank you so much for your kind words complimenting Justin and our concierge team which is highly appreciated and valued. We hope that some wonderful memories have been created during this visit which will be cherished for a long time. We look forward to welcoming you back soon again for another delightful holiday break in the beautiful city of London. Yours sincerely, Raphael Wiedemann Hotel Manager St. James' Court, A Taj Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really enjoyed our stay , Centrally located Front desk Staff were welcoming and the Waiting staff too ! Will love to come back again soon Room really spacious and comfy Cant wait to come back again Breakfast was also great
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded yesterday
Dear Pedro258, Thank you for taking the time to leave your kind worded review on TripAdvisor following your recent stay at the St. James' Court, A Taj Hotel. We are pleased to know that you had an enjoyable stay and liked the room that you stayed in and found the team to be friendly. It gives us great pleasure to know that you enjoyed the breakfast offerings in our new Conservatory style restaurant TH@51 and also that our enviable location, perfectly positioned for visiting many of the famous London landmarks served you well during your time in London. We look forward to welcoming you back again for another memorable stay. Yours sincerely, Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had a lovely time staying at a taj. On arrival we were upgraded which was a lovely start to the trip. And when we got to our room there was some chocolate and strawberry treats left for us! The staff were also very friendly at the desk and were congratulating us on our anniversary. the room itself was very nice, we had an executive king room. The bed was very comfortable, shower was lovely, and we had everything we needed. Only annoying thing was the tv wouldn’t work properly - it kept turning itself off every 5 minutes and sometimes wouldn’t turn back on. It also glitches and went black when watching. - this was typically when planes went over - I fed this back to the hotel for the next persons staying - but for us it wasn’t a major issue so didn’t get anyone to sort it for our stay. the breakfast was lovely too - and they catered well for my coeliac partner. the bar in the evening (where the breakfast is) was a nice vibe with very friendly staff who were also very helpful and attentive. However the price for us was shocking. £12 for a basic rum (e.g. goslings or kraken) and we weren’t told the price of anything and had no idea it would be this expensive. To some this may not be an issue, but to us, it was a shock and we couldn’t afford to continue drinking there. we wouldn’t drink there again unless we wanted the special cocktails instead (as this feels more worth the price but still a hefty average of £16 a cocktail. Granted hotel drinks are always pricey, but it’s something we would have preferred to know prior to ordering by being given a menu when we arrived. The guys on the door as you enter the building also deserve a special mention - they were so welcoming and polite. They were extremely helpful and they were always there with a big smile. overall; a very lovely trip and our anniversary was made very special by everyone at a taj. We would definitely return.…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded yesterday
Dear Rainsingstome, It was an absolute pleasure to get the opportunity to welcome you to St James Court, a Taj Hotel and also to read your glowing review following your stay for your special anniversary celebration! We are pleased to know that you had a delightful stay experience and that our team could showcase the spirit of Tajness, which is a feeling enriched through care, warmth, and a strong sense of nobility. Your kind words complementing our team, service and the room that you stayed in is highly appreciated. It gives us great pleasure to know that you enjoyed the breakfast offerings in our new Conservatory style restaurant TH@51. We do apologise for the inconvenience experienced with the television in your room and are glad to know that this did not detract you from having an enjoyable stay. It certainly sounds like lots of memories were made and we look forward to welcoming you back soon again to enjoy our hospitality. Yours sincerely Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At the outset I would like to Thank the GM Ms Avari, Hotel Manager Mr Raphael and the F&B manager Mr Asif Bajwa for the memorable stay and the engagement dinner we hosted for our daughter. The personal attention in the detailing of every aspect of the evening was very touching and we are grateful for that. The F&B team under the guidance of Mr Asif Bajwa made sure that every visit to the restaurant was a memorable one- starting from food to the service.. we celebrated New Year’s Eve at the hotel and we saw how the entire team worked long hours including Mr Asif to make sure that it indeed was a beautiful start to the new year for each and every guests.. we truly appreciate everything. The feeling and experience of “Tajness” was cascaded down by Ms Avari and most definitely displayed by Mr Asif and his Team. Our daughters engagement dinner was one of the most important days in our lives and they sure made it memorable. I thank the entire team and in particular - Mr Asif Bajwa, Mr Karan from Chambers, Mr Kapil, Mr Neil, Ms Ashley and a lot of other managers and wait staff..…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded yesterday
Dear meenakshij2020, Thank you for taking out your valuable time to leave your glowing review on Tripadvisor following your recent stay at St. James' Court, A Taj Hotel. We are delighted to read that you had an enjoyable holiday break specially during the New Year eve celebrations and also choosing to host your daughter's engagement in TH@51. We are pleased to know the team could provide best in service and could assist in making the engagement Dinner flawless and memorable for your family and friends. Thank you for your kind words complimenting the team specially all those that you have named, who will be so proud to read your feedback. We look forward to welcome you back soon again for yet another memorable holiday. Yours sincerely, Raphael Wiedemann Hotel Manager St. James' Court, A Taj Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$256 - US$388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza london - st. james hotel london, london crowne plaza
FORMERLY KNOWN AS
Crowne Plaza London - St. James
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
338
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Claim Your ListingST. JAMES’ COURT, A TAJ HOTEL - UPDATED 2023 Reviews
Frequently Asked Questions about St. James’ Court, A Taj Hotel
Which popular attractions are close to St. James’ Court, A Taj Hotel?
Nearby attractions include Buckingham Palace (0.4 km), Westminster Cathedral (0.4 km), and Victoria Palace Theatre (0.5 km).
What are some of the property amenities at St. James’ Court, A Taj Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at St. James’ Court, A Taj Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at St. James’ Court, A Taj Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. James’ Court, A Taj Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to St. James’ Court, A Taj Hotel?
Conveniently located restaurants include Th@51, Mio Restaurant, and Chez Antoinette Victoria.
Are there opportunities to exercise at St. James’ Court, A Taj Hotel?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at St. James’ Court, A Taj Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does St. James’ Court, A Taj Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at St. James’ Court, A Taj Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Chinese, and Hindi.
Are there any historical sites close to St. James’ Court, A Taj Hotel?
Many travellers enjoy visiting Churchill War Rooms (0.7 km), Tower of London (4.3 km), and Houses of Parliament (0.9 km).