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1 - 5 of 3,108 reviews
Price was too high for size of room. Excepted a nicer larger room for the price that I paid and it was a daily maze to get to my room. Furniture need updating....holes in lampshades. very disappointed as soon as I walked into the room.
So pleased with the high quality and warm prompt friendly service. Room exceeded expectations. .all three rooms were different with 374 being the largest with two windows. Meals in both Bank and Bistro restaurants were excellent as was the breakfast. Never saw in any hotel...More
Dear Donald R M, Thank you so much for this rather lovely review. I am most delighted that the team went out of their way to make your feel comfortable and special and glad that all of your experiences of dining with us were enjoyable...More
Ask for converter upon arrival... will save you ranting about here to plug in your North American appliances!! No ice machines, but staff always willing to bring up bucket very night! We liked the location and found we were able to walk to many local...More
Dear BrendakY3647FJ, Thank you so much for your kind review and your tips for other travellers too. We will always make sure that we provide as much as we can for our guests. I am so glad that enjoyed your stay with us and that...More
Excellent service and large room make this a wonderful stay for couples travelling with luggage. Staff always friendly and very helpful. Breakfast excellent. Room size makes it a very comfortable stay. Close to underground station.
Not sure what put me off- whether the hospital themed corridors, super small rooms (I’ve had bigger rooms in all Tokyo hotels I’ve stayed in) or just the apathetic attitude of one staff I had the misfortune to not avoid dealing withMore
Dear Kartik T, Thank you so much for your review, I am sorry that your stay with us did not live up to your expectations. As our hotel is many years old, the layout is very difficult to change, but we are in the process...More
"Higher floors are less noisy"
"Got kids, book very good spacious family room. Don't forget to tell in advance staff about your early..."
"Front 6 th floor room has a nice view 680."
"try not to get windows on court yard, more noise"
Ireland