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27/8/2017 28/8/2017
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    Castleton Hotel

    164-166 Sussex Gardens | Paddington, London W2 1UD, England
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    27/8/2017 28/8/2017
    US$115
    US$111
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    US$115
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    Traveller (175)
    Room & Suite (211)
    Dining (35)
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    Overview
    • Excellent12%
    • Very good33%
    • Average30%
    • Poor14%
    • Terrible11%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Free Parking
    Pool
    Restaurant
    Room Service
    3.0 Star Hotel
    All hotel details
    Offers from Castleton Hotel
    Special Offer: BEST AVAILABLE RATE
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (561)
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    There are newer reviews for Castleton Hotel
    See the most recent reviews

    11 - 15 of 393 reviews

    Reviewed 8 April 2017

    Where do I start with how awful this hotel is. We were placed in the basement (floor -2, room 115). It was like the size of a box room within an already small house. The bathroom was so tiny, the whole thing seemed more like...More

    1  Thank Hayley D
    Response from TheCastleton, General Manager at Castleton HotelResponded 15 April 2017

    Hi Hayley D, We thank you for your feedback. We regret that we have not been able to fulfil your needs during your recent stay with us. We are indeed surprise that you were not aware that our bathrooms are pre- fabricated as all images...More

    Reviewed 24 March 2017 via mobile

    Not a five star... you get what you pay for... fantastic location pleasant stay.. warm welcome.. nice breakfast.. helpful staff.. expensive parking (£20 per night)... but is London.. I would stay there again.More

    Thank karlver
    Response from TheCastleton, General Manager at Castleton HotelResponded 25 March 2017

    Hi karlver Thank you for your recent stay with us and for your kind review. We are indeed glad to know that you have had a great stay with us. We do apologise if you find that our car park fees are a little on...More

    Reviewed 20 March 2017 via mobile

    We got in to our room after checking in and the flush on our toilet didn't work. We informed reception about this. Their response was that maintenance was coming tomorrow and every time we wanted the loo we would have to walk down to reception...More

    1  Thank PeteWJ
    Response from TheCastleton, General Manager at Castleton HotelResponded 22 March 2017

    Hi PeteWJ Thank you for your review. We believe that you have been in touch with us via email and also through our contact page. We will be in touch with you shortly. Thanks. Best regards, Kathleen T General Manager

    Reviewed 1 March 2017

    We stayed as a family of 5, we had a double and a triple room.both rooms were clean, rooms were of a fair size, Shower rooms were small but fully usable. Beds were comfortable. Breakfast was included,Well cooked, limited choice but adequate, plates were small...More

    2  Thank Tina F
    Response from TheCastleton, General Manager at Castleton HotelResponded 22 March 2017

    HI Tina F Thank you for your review and your recent stay with us recently. We are delighted to know that you and your family have had a pleasant stay with us. We look forward to welcome you back again soon. Have a lovely day....More

    Reviewed 30 January 2017 via mobile

    Where do I start!! On arrival we got a "double room" in the basement, room was very small, damp, hadn't been hovered and dirty stained curtain, cobwebs everywhere and as for the bathroom all we could do was laugh, portaloo with a shower comes to...More

    1  Thank kizzyj-21
    Response from TCH_MGR, General Manager at Castleton HotelResponded 6 February 2017

    Hi kizzyj-21 We thank you for your review and regret that we have not been able to meet with your expectations during your recent stay with us. We have investigated your feedback and we are not able to trace that the rooms has any issues...More

    Hotel Indigo London-Paddington
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$91 - US$225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 46
    • Reservation Options
    • TripAdvisor is proud to partner with Ctrip TA, Priceline, Hotels.com, Orbitz, Booking.com, Travelocity, Expedia, TripOnline SA, Agoda, Cheap Tickets and Hotwire so you can book your Castleton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London
    • Also Known As
    • Castleton Hotel London
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    Traveller (175)
    Room & Suite (211)
    Dining (35)
    Hotel & Grounds (105)
    Bathroom (36)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Triggerfish-HK
    1 December 2015|
    Answer
    Response from TumbleweedsTraveller | Reviewed this property |
    Parking will be an additional cost but it is well worth it for the convenience. Arrange parking through the hotel either before you arrive or on arrival with the hotel manager. Make sure you walk to Hyde Park (4 minutes from... More
    0
    Votes
    Room Tips
    "Dont book here"
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    "Don't book unless there is no other way out."
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    "Don't book rooms facing the busy streets, the street is very busy with cars and people talking, you will..."
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    "Stay away!"
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