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we have enjoyed our rooms and hospitality from team members. it is very close everywhere and rooms are very clean. plenty of restaurants around the hotel. concierge rafael i very knowledgeable and helpful Free wi-fi and nice breakfast we will definitely come back
I went with my friend to spend new years eve and we read all the bad opinions about this hotel and we were a Little bit scared but now WE RECOMEND this hotel. Clean, confy and the ubication is AMAZING. Next to the underground (Lancaster...More
I'm not quite sure why this hotel has so many negative reviews. I just got home from a 3 night trip to London and this hotel was perfect for what we needed.
If people come here expecting the Hilton then they will be severely disappointed....More
Close to Paddington
Room was clean
Bathroom very cramped: not enough space to wipe my bottom. A bit less like when Mrs Browns boys had toilet fitted under the stairs
Stairway a struggle to get up...More
Myself and two friends stayed here for 2 nights. They are in the process of redecorating the hotel which is great as it is needed. we arrived early and were unable to check in until 2 pm they took our bags and we went out....More
Two years later I'm still scarred by this dump! We (over)paid for four nights. Non-refundable, so glad we left after one night. Blood stains on my towel, just to name one issue. I absolutely loved London and had the best... More
Two years later I'm still scarred by this dump! We (over)paid for four nights. Non-refundable, so glad we left after one night. Blood stains on my towel, just to name one issue. I absolutely loved London and had the best time there (aside from this nightmare experience), but I have to question if there's any health standards that need to be met. Am I ok to have a chook pen in London and then chuck a used mattress from a murder scene in there and then rent it out (non-refundable) to unexpected tourists?
The only positive I can see about this rat-hole dump was that we didn't end up like the majority of the characters in the movie "Hostel".
Anyone giving this place more than a 1 star rating are either the owners themselves or friends of them!