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14 - 16 Craven Hill Lancaster Gate, London W2 3DU England
Lowest prices for your stay
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Booking.comUS$217
ParkGrandLondonUS$241
Expedia.comUS$161
TravelocityUS$161
PricelineUS$217
travelup.comUS$283
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (1157)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 04/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#61 of 1,195 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice

Everyone needs a place to lay their weary head. For travellers visiting London, Park Grand London Lancaster Gate is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Park Grand London Lancaster Gate makes it easy to enjoy the best of London.

Park Grand London Lancaster Gate offers guests an array of room amenities including a flat screen TV, a minibar, and air conditioning, and getting online is possible, as free wifi is available.

The hotel offers 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features breakfast.

For those interested in checking out popular landmarks while visiting London, Park Grand London Lancaster Gate is located a short distance from Buckingham Palace (1.9 mi) and Piccadilly Circus (2.0 mi).

If you’re looking for an Asian restaurant, consider a visit to Dishoom Covent Garden, StreetXO, or Sexy Fish, which are all conveniently located a short distance from Hyde Park Premier London Paddington Hotel.

During your visit, be sure to check out popular attractions like Natural History Museum (1.2 mi), Harrods (1.2 mi), and V&A - Victoria and Albert Museum (1.2 mi), which are all within walking distance of the hotel.

Whether you’re travelling for business, pleasure or both, Park Grand London Lancaster Gate is sure to make your visit to London one worth remembering.

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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Car hire
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Taxi service
Concierge
Newspaper
Non-smoking hotel
Express check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Microwave
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Charming
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
146Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
3523Reviews99Q+A100Room tips

Reviews
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Traveller rating
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Most Recent
Izzy meekins wrote a review 2 Oct
2 contributions2 helpful votes
Brilliant service. Lovely food. Very attentive and even got my mums birthday cake with candle to come out which was lovely. Friendly happy environment very chilled, Will defiantly visit again. Everyone from the start was very polite.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gilly Brun wrote a review Aug 2022
Clitheroe,Lancashire7 contributions1 helpful vote
Hotel's Favourite
Had a voucher to use from Buy-a-gift for Afternoon Tea and bubbles and with a last minute trip to London with a family member we decided to see if we could book somewhere for a treat. We found Park Grand and thought we could visit Kensington Park and Palace while in that area of London and then go for our Afternoon Tea. I phoned on Tuesday morning to see if we could use it on the Wednesday and the staff couldn't have been more accommodating and booked us in straight away for the next day. We also had a child with us but they told us we could decide what we wanted to do for her on arrival - either normal menu or afternoon tea (they didn't have a children's menu but it wasn't to much of an issue for us as she is 10) On arrival, on warm muggy London day the air conditioned building was a relief and straightaway the staff at reception couldn't do enough for us. We went into the waiting area and offered a cold glass of water as soon as we sat down, just nice little touches. Once we got to our table, we were served by Steve who was really friendly and helpful and really went out of his way to make sure we had an amazing time, nothing was to much for him - even spotting when the water was low in a glass and filling it up straightaway - some of these little things seem to have been forgotten elsewhere, so it was nice touch. The afternoon tea was lovely and the prosecco we were given was really nice too (not the biggest fans of prosecco either) All of the food was fresh and we thoroughly enjoyed everything that we were given - sandwiches were Egg mayonnaise, cheese and cucumber, chicken and tuna mayonnaise, lovely sweet crumbly scones with jam and clotted cream, carrot cake, lemon tart and chocolate mousse. We ordered the 10 year old an Afternoon tea, as she didn't want anything off the main lunch menu and she really enjoyed it too. It was a real treat for all of us and just what we needed.
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Date of stay: August 2022
Value
Location
Service
Room Tip: Good location, quiet street and near to underground and Kensington Palace
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 10 Aug 2022
Dear 17gillb, Thank you very much for having taken some of your precious time to share this fabulous detailed review following your recent visit for Afternoon Tea. I am absolutely thrilled to see that you had such a wonderful experience, and rest assured your kind words have been shared and celebrated with the entire team, with a particular mention to Steve. I hope to have the pleasure of welcoming you back in the not too distant future, and in the meantime, wish you well. Kind Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Al-Mohanad wrote a review 1 Oct
1 contribution
The room had everything I need. Very hospital environment. Special thanks to Meer and Hamza they were very helpful and honest. These guys saved me after forgetting my back bag outside the hotel. I am very grateful 🤍🤍.
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TrailBlazer777377 wrote a review Sep 2022
2 contributions
Irfan and Moselle were super helpful making our stay very comfortable and also helping us when we were in a bit of a stop with our out of town cab bookings to Oxford. They are very friendly, take ownership and initiative, going above and beyond to make you feel at home
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kendra P wrote a review Sep 2022
1 contribution
Visited this lovely boutique hotel for few nights as I love this location which is close to many places I had to visit. Loved the tasty fresh breakfast. The staff were very friendly and helpful, Irfan was always ready to help me with every information and help I needed. Thanks so much to everyone for wonderful relaxed stay. Will be coming back surely back to this hotel.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Abdullelah A wrote a review Sep 2022
3 contributions
I had a good time at the hotel, staff was very friendly and helpful, Irfan was a very welcoming person and he helped me a lot during my stay. Overall a very nice place to stay in central london for travels
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elsakins wrote a review Sep 2022
9 contributions15 helpful votes
Absolutely excellent hotel the staff were really friendly and super accommodating particularly Irfan, who went above and beyond courtesy and helpfulness. Nice hotel good breakfasts free coffee nothing to complain about I will definitely use them again.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Saif Ali wrote a review Sep 2022
Bradford, United Kingdom3 contributions
Brilliant stay at the Park Grand, Big Credit to Moselle. A huge asset to your business, very pretty and helpful. Had a great stay especially as it was my birthday too, will defo stay here again and recommend to others.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 4 days ago
Dear Saifaliakram, Thank you so much for sharing your review from you recent stay at the Park Grand London Lancaster Gate hotel. We are extremely delighted to note the location has been ideal for your travel plans and you had found the hotel in general very accommodating. Moreover, we cannot be happier to see the birthday celebration has been successful and that you appreciated the service provided by Moselle. I have shared your fantastic comments with Moselle and the team and we look forward to an opportunity to welcome you back again soon. Kind Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
swcloh wrote a review Sep 2022
Petaling Jaya, Malaysia11 contributions6 helpful votes
Had a great stay at Park Grand London Lancaster Gate Hotel! The room was very clean, bright and comfortable. They provided complimentary snacks and drink sachets in case you get hungry at night, so that’s a nice gesture. Location wise, it’s a short 10 minute walk from Paddington station with lots of eateries along the way. This was my second stay at the hotel and they upgraded me to a bigger room on a higher floor. Special mention goes to Irfan and his team for such thoughtfulness and attention to detail! I would recommend this hotel without any second thoughts!
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Get rooms with a higher floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 4 days ago
Dear Swcloh, Thank you very much for taking the time to share your experience with us. It is a pleasure to read that our location was convenient for your plans in London and the room was up to your preference. I am very happy to read that you have enjoyed our hotel facilities very much. In addition, your kind words regarding our team members is much appreciated; I look forward to share them with Irfan and the entire team. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Kind Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sandra k wrote a review Sep 2022
1 contribution
Lovely afternoon Tea for a friend's birthday. Fresh cut sandwiches, melt in the mouth scones and a very good bottle of Processco. I would recommend this hotel, staff and service excellent, Steve looked after us very well.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 4 days ago
Dear FarAway649119, Thank you for sharing your feedback following your recent Afternoon Tea experience with us. I am excited to hear that you had a faultless experience! We strive to provide a 5 star rated customer experience’ and it seems as though this has succeeded with your visit. I am absolutely delighted to see that Steve was able to provide you a pleasant impression. We hope to have the pleasure to welcome you back with us for another Afternoon Tea Experience on your next visit to London! Kind Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$182 - US$273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyde park premier london paddington hotel london, hyde park premier hotel london, shaftesbury paddington
FORMERLY KNOWN AS
Hyde Park Premier London Paddington
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
64
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Frequently Asked Questions about Park Grand London Lancaster Gate
Which popular attractions are close to Park Grand London Lancaster Gate?
Nearby attractions include The Magic Hour (0.5 km), Italian Gardens (0.4 km), and The Swan (0.4 km).
What are some of the property amenities at Park Grand London Lancaster Gate?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Grand London Lancaster Gate?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Grand London Lancaster Gate?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Grand London Lancaster Gate?
Conveniently located restaurants include Bel Canto Restaurant, Bella Italia, and Nipa Thai Restaurant.
Are any cleaning services offered at Park Grand London Lancaster Gate?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Park Grand London Lancaster Gate?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Hindi.
Are there any historical sites close to Park Grand London Lancaster Gate?
Many travellers enjoy visiting Churchill War Rooms (3.7 km), Tower of London (7.2 km), and Houses of Parliament (4.1 km).
Is Park Grand London Lancaster Gate accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.