We stayed at The Ampersand for a night in the February half term which also was very near to my daughter's birthday. We contacted the hotel prior to our stay and booked directly with them because after having 2 previous amazing stays we didn't want to stay anywhere else. On check in as always Niels and the team were friendly and professional. We stayed in a lovely fourth floor room with a small terrace and my daughter was thrilled with her little birthday treat. All in all another wonderful stay. The hotel for us is perfectly placed for where we want to be and we never have any concerns about where we will be staying because all of previous stays have been wonderful. Thanks again to Niels and the team. I'm sure we will be back again soon. We may try the afternoon tea on our next visit as it looks fab and the drawing room is beautiful. …
The Ampersand is a gem. Understated from the outside and still quite a secret despite it having been around for eons. It does what is does quietly and is all the better for it. We come back often because the quality remains.
We usually stay in a very well known iconic 5* hotel but due to our plans, needed to be in a different part of London. The location of this hotel was spot on for what we needed. It is extremely well positioned for very nice restaurants, great bakeries (hummingbird), V&A as well as the natural history. THE STAFF ARE SUPERB. Maybe it’s because it’s a smaller hotel but it felt like we were family. We were treated in such a lovely way and the staff/hotel made our anniversary celebrations that little bit more memorable. It is true what they say, you remember how someone makes you feel. We were even wished a ‘happy anniversary’ as we left they hotel for our evening plans - nice touch! They even recognised us the next day and said hello how are you etc. Your service actually I would say, beats a lot of the staff in the more well known hotels. The hotel is lovely. We stayed in a suite which gave us loads of space and a lovely balcony (highly recommend). Plenty of space to store possessions and the kitchenette would be great for families (microwave, fridge etc). The bed and pillows were design and we both had a great nights sleep! The bathroom was beautiful and very clean! If I were to pick one issue I would say attention to detail when hoovering. The lounge area just had a few bits dotted about that had been missed. Also not keen on brown carpet but just being picky here. That goes to show how wonderful everything was. Everything else was spot on. I did do a lot of research before this trip but you still never know right? I’m well travelled and have stayed in many luxury hotels and one thing I love is there is no expectation to pay a service charge. A lot of places automatically add it. On the flip side, I’d like to have been given the option as the staff deserve it. I had a text about checking out so maybe tipping could be included in the text but still left to the customer’s discretion? The Ampersand, I can’t wait to return. I loved staying here and will return in the coming months. Thank you for everything!…
It was great, they exceeded my expectations. The local pharmacy, restaurants and subway access made the stay extra special. The conciergerie service was exceptional In the future, I will stay with the Ampersand Hotel.
Niels and his crew were attentive and friendly. The hotel and room were perfect- lovely to come back to after a day of sightseeing! The location was perfect without feeling like we were surrounded by tourists.
Excellent location (opposite underground and next to main buses)and when we booked the accommodation it was very reasonably priced. Rooms, we’re in a deluxe, well appointed, tea & coffee facilities, clean and pretty big by London standards. Breakfast was chaotic and checkout wasn’t as seamless as it could’ve been. Still recommend though and overall stay was very good.
Hotel was lovely, restaurant and tea were great, lots to do around the hotel. Close to the bus (picks up near the front door) and Underground (station is basically across the street). Lots of restaurants nearby. I’d stay here again!
The Ampersand is our choice when we travel to London for comfort, location and very polite and welcoming staff. The food at .Apero and The Drawing Rooms offer such a diverse choice of culinary delights….not to be missed.
Fantastic location . Excellent service . Modern room with king size beds and superior bathroom . Staff is friendly and extremely helpful . Nice and cozy restaurant .subway station across the street . Many dining options walking distance
This was my second stay with you. I had considered trying a new location but am so happy I did not. I can only say thank you for training your staff so well! Everyone I encountered was so kind and always helpful and although I did not meet them, the housekeepers were outstanding. As part of the hotel industry I look for flaws and found nothing but the best in both of my stays at the Ampersand. I look forward to my next visit.