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The Ampersand Hotel

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Traveller (1202)
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Panoramas (15)
Videos (5)
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About

#69 of 1,170 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Meeting rooms
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Taxi service
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Boutique
Charming
Languages Spoken
English, Danish, German, Hindi and 4 more
Hotel links
Special Rate:Special rate available
4,912Reviews52Q+A100Room tips

Reviews
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Lallum35 wrote a review 13 Mar
Barcelona, Spain37 contributions20 helpful votes
I would recommend The Ampersand for the business traveler that does not need a big room but has quick accessibility to the South Kensington tube station and a good breakfast. I was disappointed by minor things: there was no electrical outlet in the bathroom for a hair dryer, so I had to dry my hair in an awkward corner of the room. Very few mirrors, something silly that can be easily fixed. The toiletries were nice. The AC was slightly noisier than I expected. The bed was extremely comfortable and I got a great night's rest. The regular breakfast that is offered is not quite what I was expecting, but you can order a good one à la carte, priced at 22 GBP. All in all, a good option in South Kensington, although I was expecting more.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 5 days ago
Thank you for taking time out to share your valuable feedback with us. We are please you had a good stay and found our bed extremely comfortable. We are however sorry to learn that not every aspect lived up to expectations. Please allow me to reflect on your feedback; as a boutique hotel all our rooms and suites have different layout and design, our Small double room is suitable for a couple of night however if you prefer space and more comfort we recommend the Deluxe category. All our rooms are equipped with a hairdryer, mirror and power socket is located in the wardrobe, in the UK high power devises are not permitted in the bathrooms. Again, thank you for taking time out to share you feedback with us, hopefully we have the opportunity of welcoming you back for a true Ampersand experience in the future. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kellie J wrote a review Mar 2023
4 contributions2 helpful votes
Hotel's Favourite
I was working for a client at this hotel on a Saturday afternoon and had quite a lot of equipment to bring into the hotel, with the parking not being that close to the hotel I quickly parked on the single yellow line in the Road near the hotel. I was panicking about getting a ticket. I was soon feeling much more relaxed when a guy from the hotel said he would help me he also got another guy to help bring my stuff quickly in to the hotel which allowed me to Wizz of and find parking. When leaving had to do it all again and I was very relieved to have the help once more his name was Mahammed I don’t often write reviews but just felt he needed to know just how much he helped me And he is doing a fantastic job you are very lucky to have such a lovely guy working front of house 👍🏼
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 24 Mar 2023
Dear Kellie, Thank you very much for taking time out to share your recent experience with us. We are delighted that you had a great stay and that Mohamoud looked after you so well. I have shared your comments with him along with our thanks. We hope to have the pleasure of welcoming you back next time you visit South Kensington. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul F wrote a review 12 Mar
Swansea, United Kingdom228 contributions138 helpful votes
This must have been our fifth of sixth visit and it's as good as ever. We sometimes think about having a change of scene but as soon as we get to the Ampersand we remember why we love it so much. The staff are great, the hotel has a nice feel to it, the rooms are tasteful, clean and very comfortable, the food is good and the location ideal. We are always made to feel very welcome and special here, it's like a second home in London. Well be back.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 6 days ago
Dear Paul, Thank you for taking time out to share your wonderful feedback with us. We are please to hear you had another great stay and that the Ampersand hotel is your home away from home in London. It's always a pleasure looking after you and we hope to have the pleasure of welcoming you back again soon. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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crossi2024 wrote a review 10 Mar
1 contribution
The hotel is very noisy, I didn’t sleep for three nights! Then, the housekeeping staff moved my bag and my ring and my earrings went to the floor. I lost one earring…when I reported to the Front Office, the guy called a colleague saying that I lost the earring! Is this a 5 star hotel?? No one apologised to me!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 6 days ago
Thank you for taking time out to review your recent stay with us. We are very sorry to learn that you had a disporting stay, especially since we receive many positive comments about our services. However, please allow me this opportunity to extend our sincerest apologies, this is by far the kind of experience we pride ourselves by. Should you plan to visit the hotel again in the future please contact me directly so I can ensure your reservation gets my personal attention. We hope to have the opportunity of showing you a true Ampersand experience in the future. Warm regards, Niels Frostrup Asst. General manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert H wrote a review 10 Mar
Aberdeen, United Kingdom16 contributions7 helpful votes
The ampersand is a lovely hotel in a nice area. The staff are friendly and the rooms are well maintained and comfortable. The hotel is not cheap but worth what you pay. The Apero restaurant is however not up to standard and breakfast was poor but expensive. If the restaurant was improved then the whole experience would be better.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 6 days ago
Dear Robert, Thank you for the kind review and feedback about your stay. We are pleased to hear that you had a great stay and was looked after well by all the team. Your comments regarding the restaurant has been shared with the Food and Beverage manager for further follow up and he joins me in extending our apologies for the experience you had. Hopefully we have the pleasure of welcoming you back next time you visit South Kensington. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trip731245 wrote a review 9 Mar
1 contribution
I spent two nights at the Ampersand and the stay was simply amazing… Lovely staff, great location - next to South Kensington tube station - stylish luxury hotel with a touch of British. Its bar “Apero” serves sophisticated and elegant cocktails. 10/10!
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 1 week ago
Thank you for the wonderful review and comments about your stay with us. We are delighted you found the hotel to your liking and that the team looked after you so well. Hopefully we have the opportunity of welcoming you back next time you visit South Kensington. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AberdeenScotlandAnna wrote a review Feb 2024
Aberdeen Scotland34 contributions23 helpful votes
An absolutely excellent hotel in all respects. Convenient for the Museums and the tube. Room was beautifully appointed and bed was very comfortable. Staff always charming. Breakfasts delicious. Would definitely return and cannot recommend highly enough.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 2 weeks ago
Dear Anna, Thank you for sharing your kind review and feedback with us. We are please you had a great stay and got to enjoyed the best of South Kensington while with us. Hopefully we have the pleasure of welcoming you back on another ocassion. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mohamed Q wrote a review Feb 2024
9 contributions1 helpful vote
The staff makes you feel like you are home, they were so nice to us and they always engaged in conversation with our two little boys. The beds are made out of clouds and the design of this building is amazing. I will be back and I will for sure recommend this place to friends and family.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 2 weeks ago
Thank you Mohamed, It's a pleasure to hear you had such a nice stay with us and that you were looked after so well. I have shared your comments with the team along with our thanks. Hopefully we have the pleasure of welcoming you back next time you visit London. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ann4T wrote a review Feb 2024
Ipswich, United Kingdom4 contributions1 helpful vote
This hotel never disappoints. The decor is amazing and the staff are always super helpful and courteous. The tube is just across the road and there is a taxi rank right outside. This is the hotel to stay at for the Royal Albert Hall and many of London’s top museums.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 2 weeks ago
Dear Ann, Thank you for the kind review and feedback about your stay. We are please to hear that the hotel continued to impress and that the team looked after you so well. We hope to have the pleasure of welcoming you back again soon. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fab4lawsons wrote a review Feb 2024
Worthing, United Kingdom33 contributions10 helpful votes
Great hotel & within walking distance of the royal Albert hall , museums , Harrods etc . Staff were brilliant the doorman however busy & he was had a smile & greeting the booking in staff again very helpful ,informative & friendly & the breakfast staff again brilliant helpful & friendly . The staff make a huge difference to a hotel & are the ones to draw you back . The room was perfect no worries of noise etc & the bed was the most comfortable I’ve slept in away as usually I have problems sleeping but this bed I slept beautifully. Would definitely recommend
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Take time to be kind to the staff
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from PriyankaAbbiLondon, Director of Sales at The Ampersand Hotel
Responded 4 weeks ago
Hi Fab4lawsons, Thank you for your lovely review. Delighted to hear you had a pleasant stay with us. Your feedback has been shared with the team. We look forward to welcoming you back in the future. Kind regards, Priyanka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€256 - €397 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
111
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE AMPERSAND HOTEL - UPDATED 2024 Reviews & Price Comparison (London) - Tripadvisor

Frequently Asked Questions about The Ampersand Hotel
Which popular attractions are close to The Ampersand Hotel?
Nearby attractions include V&A - Victoria and Albert Museum (0.3 km), Natural History Museum (0.2 km), and South Kensington (0.2 km).
What are some of the property amenities at The Ampersand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ampersand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ampersand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ampersand Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Ampersand Hotel?
Conveniently located restaurants include K Bar, Khan's of Kensington, and Scoff And Banter Kensington.
Are there opportunities to exercise at The Ampersand Hotel?
Yes, guests have access to a fitness centre during their stay.
Does The Ampersand Hotel have airport transportation?
Yes, The Ampersand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ampersand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ampersand Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Ampersand Hotel?
The staff speaks multiple languages, including English, German, Italian, Hindi, Thai, Polish, and Danish.