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St. Ermin's Hotel, Autograph Collection

Orbitz.comUS$279*
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#79 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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5,471 Reviews from our TripAdvisor Community

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Showing 4,766: English reviews
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Reviewed yesterday NEW

My wife and I had a lovely stay at St. Ermins. Soyful at the front desk (hope I got the name right) went above and beyond for us even in the very short time we were there. A lovely hotel in great location.

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Thank Patrick P
Reviewed yesterday NEWvia mobile

If you're traveling to London for the first time then look no further. Property within walking distance to the Westminster Abbey, Big Ben, Parliament, and Buckingham Palace. St.James Park Tube Station is across the street so learn the Tube. Download the interactive map to guide you on the trains. Hotel is charming and staff was courteous and professional.

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Thank mrneeves
Reno, Nevada
Reviewed 2 days ago NEW

We chose to stay 5 nights at the St Ermine because of the fantastic location – only a few minutes walk to Westminster Abby, Parliament, Big Ben, Buckingham Palace, St. James Park, Trafalgar Square, Hyde Park and the Tube. Being Platinum Elite Chairman’s Club, we were given an incredible room with a bay window overlooking the park-like entrance courtyard. Our...

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Thank sosoeddie
Fort Lauderdale, Florida
Reviewed 3 days ago NEW

I am a platinum member and was surprised how small the room was. I complained and the manager said they had made a mistake and next time they will upgrdae me...next time? I do not think so...should have been resolved whilst I was there

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2Thank Dave B
Seattle, Washington
Reviewed 5 days ago NEWvia mobile

Excellent experience if you are visiting London! I can only positive comments on my experience. The rooms are comfortable and well designed. Staff is gracious and goes out of their way to make your stay pleasant at every turn. It is easy to see why this hotel wins travel awards. I travel quite a bit and St. Ermin's delivers in...

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Helpful?
Thank Paul S
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Paul, Perfect, I am really pleased that we met all of your expectations and more. Thank you for commenting on my excellent team, they are a great asset to the hotel. Hope we will see you again in the future. Warm regards Douglas Douglas McHugh General Manager

Greenville, South Carolina
Reviewed 5 days ago NEWvia mobile

I was in England for a business trip and stayed an extra weekend in London to do some sightseeing. This hotel is in a perfect location within walking distance from Westminster and Buckingham Place. The hotel itself is beautiful. It was also convenient that several cabs would wait near the hotel, so it was always easy to find a ride....

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Helpful?
Thank LaPorte122
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Brilliant, you could stay on and sightsee too, a perfect way to end a business trip. Hope it was successful for you. I am delighted you liked everything about St. Ermin's and found our location ideal. It would be a pleasure to welcome you back and we hope to see you soon. Warm regards Douglas Douglas McHugh General...

Madison, Connecticut
Reviewed 1 week ago

My wife and I recently completed three separate stays at the St. Ermin’s hotel, over a one-month period, totaling a dozen nights. This is a great property, with an intriguing history, and wonderful personnel. We travel to London every couple of years, and are so glad to have experienced St. Ermin’s on this trip – we’ll be back. I’ve been...

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2Thank Jim_and_Paula_Perry
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Jim and Paula, Wow, thank you for your truly wonderful review, it is very much appreciated. I really do have a fantastic team here and thank you mentioning them, they are a great asset to the hotel. It's great you could have three stays with us and I really hope your daughter did well in the marathon. It's a...

East Greenwich, Rhode Island
Reviewed 1 week ago via mobile

I loved my stay!! From the moment I checked in I knew I had found a special hotel. Everything was perfect. The location couldn't be better! Service, room, breakfast, just a delight! I was here for business and cannot wait to come back with my husband!

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Helpful?
Thank sgazzini
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Glad we are your special hotel in London. It's always lovely to read that we have more than met our guests expectations so thank you. Hope to see you and perhaps your husband again soon. Warm regards Douglas Douglas McHugh General Manager

Miami, Florida
Reviewed 1 week ago

Its the best hotel you can find in meaning of service and accommodations, The service is the best. The food is great specially the breakfast. The laundry has great quality. The room has space and very clean. The concierge recommends the best places to go.

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Thank Htor2016
Reviewed 1 week ago via mobile

My husband, son and I stayed here four nights while in London--it is fabulous! The front entrance area is so inviting, even with the cabs coming and going. They have a wine hour daily with canapés and our room was a family suite with 2 bathrooms--quite convenient! It is also a great location, close to Westminster and so many other...

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Helpful?
Thank Deborah G
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Deborah, It was our pleasure to have looked after you and your family, delighted you enjoyed it all. Thanks for joining us for wine hour. We love meeting our guests and chatting to them. See you again in the future. Warm regards Douglas Douglas McHugh General Manager

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04/06/2017 05/06/2017
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 

Additional Information about St. Ermin's Hotel, Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Region: United Kingdom > England > London > Westminster
Price Range: €230 - €591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Ermin's Hotel, Autograph Collection 4*
Number of rooms: 285
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel, Autograph Collection London
Hotel Style:
#34 Family Hotel in London
#52 Romantic Hotel in London
#56 Business Hotel in London
#73 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from St. Ermin's Hotel, Autograph Collection staff and other travellers.
68 questions
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Questions? Get answers from St. Ermin's Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room facing the garden. ours faced a building and let little light in.”
I8933VLpatrickp, 24 May 2017 | Read review
“Do not select any of the rooms 201-210, as these seem to be in the area of the fire escape and are dark.”
  • The space between the bed and the wall. No room for a bedside table!
  • The bed is right next to the door!
  • The view from the window
Doshi009, 14 May 2017 | Read review
“Make sure you ask the size and upgrade your room. The standard size rooms are just way too small.”
michellewO7645HL, 11 May 2017 | Read review
“All rooms looked excellent”
cbvuk, 1 May 2017 | Read review
“Work with the front desk staff if you would like to stay in an upgraded room.”
F_O_D_D, 1 May 2017 | Read review
5 of 5
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US$279* /night
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Prices are for 1 room, 2 adults
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