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Sofitel London St James

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#28 of 1,090 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel London St James
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3,831 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London St James
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Showing 2,591: English reviews
Boulder, Colorado
Reviewed 3 weeks ago

We enjoyed the warm hospitality of the staff at the Sofitel. From the minute we walked in after a long transatlantic flight to the last morning, we were impressed with their efficiency and kindness. Breakfast was easy and delicious, shower and bathtub were large with perfect water pressure and Hermes toiletries, our beds and linen were soft and comfortable after...

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1Thank LTB2013
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, I thank you for pointing out our attentive, high standards of services. This is our utmost reward. We look forward to welcoming you back with our undivided attention in our central yet quiet hotel. A bientot. Nicolas Pesty

Reviewed 3 weeks ago via mobile

Monumental lobby, reminiscent of the bank it used to be. Personalized and elegant welcome upon arrival, yet efficient check in procedure. The rooms come in all shapes and sizes, decorated in cosy and understated colors; but they are very comfortable, and heavy curtains lend a sense of cosiness and warmth. The location is remarkable, and an excellent start for long...

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Thank Pierre-Delhi
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, I thank you for this positive feedback. I am really glad to hear that you have felt very cosy. As a matter of fact we want Sofitel London St James to be a home away from home. We look forward to welcoming you back with our undivided attention in our central yet quiet hotel. A bientot. Nicolas Pesty

Reviewed 4 weeks ago via mobile

Went with the family and it was perfect. We had two rooms and the property is typical Sofitel (classy but unpretentious). A great location with easy walking distance to a variety of attractions. The neighborhood is quiet and borders a lot of great sites. The kids loved it as well:

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Thank Jonathan E
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, I am really glad to hear that your whole family has very much enjoyed their experience at Sofitel London St James. We look forward to your next visits. A bientot. Nicolas Pesty

London, United Kingdom
Reviewed 4 weeks ago

This was our second visit to the Sofitel St James, we visited two weeks prior, the hotel staff are very helpful and can not do enough for you, the hotel is perfectly central with easy reach of central London and the tube walking distance from the hotel. The hotel is perfectly clean and rooms so comfortable with beds to die...

Review collected in partnership with Accorhotels.com
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Thank Kevin R
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, I thank you for your words of praise. The whole team and I are indeed very pleased to hear about your entire satisfaction regarding your experience at Sofitel London St James. We look forward to welcoming you back. A bientot. Nicolas Pesty

Reviewed 4 weeks ago

Me and my wife attended a wedding that our friends held in this hotel. The service was great, the food was good and the atmosphere was fantastic. The staff couldn't be more helpful and friendly. Other notable points? Location - very central Transport - perfect for catching Uber Luxury feel? Yes is has it

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Thank Wolciu
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, Thank you so much for your compliments with regards to the wedding we have organised for your friends. We are extremely pleased to hear that this event was a success. We look forward to welcoming you back. A bientot. Nicolas Pesty

Upper Saddle River, New Jersey
Reviewed 4 weeks ago via mobile

Sofitels are becoming my go to brand for reasonably priced luxury and I was really happy with this one. Location is very central, with the hustle of Piccadilly Circus a few hundred yards away, but also adjacent to the more peaceful St James Park. The rooms are nice and well appointed, with tea and coffee making facilities and are clean...

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Thank Adam C
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your feedback. I am truly sorry for the inconvenience caused with your breakfasts and I thoroughly apologise for that. Please rest assured that those incidents do not reflect our normal standards of services. I will address your comments to the breakfast team in order to avoid any future re-occurrences. On the other hand I...

Reviewed 4 weeks ago

Friendly staff attending to every need - attention to detail - beautiful interiors - excellent restaurants - and to top it all, the 'essence of Sofitel' which stays with you even when you leave the hotel.

Review collected in partnership with Sofitel.com
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Thank Gautam S
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your positive feedback. I thank you for pointing out our attentive, high standards of services. We look forward to welcoming you back. A bientot. Nicolas Pesty

London, United Kingdom
Reviewed 4 weeks ago

This is my favourite hotel in London. Everything is perfect, stylish and good size bedroom and bathroom. Super comfy bed and quiet room. Very attentive, courteous, friendly and helpful personal. This hotel thicks every boxes. Just fabulous. Thank you

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Thank RaphaCT
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, Thank you so much for this amazing feedback. It is always a great pleasure for us to read how satisfied and amazed our guests are with their stays. Thank you for taking the time to tell us about your stunning experience at Sofitel London St James. We look forward to your next visits. A bientot. Nicolas Pesty

Derby, United Kingdom
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Anne R
N_Pesty, General Manager at Sofitel London St James, responded to this review

Brussels
Reviewed 4 weeks ago

A luxury and well located hotel in the heart of London. 5min walk to picaddily, Trafalgar Square, etc... Perfect for leisure or business The room ( Luxury Room) was spacious, with a comfy bed. Hermes bath amenities were provided. Room service was professional and quick. Check-in & out were also quick and smooth. Doormen and the concierge staff were helpful...

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Helpful?
Thank Miles-Stay
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your positive feedback. I thank you for taking the time to point out the excellent service provided to you. I am sorry for the waiting time at the bar. It is indeed very sought after. I look forward to welcoming you back. A bientot. Nicolas Pesty

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: €325 - €614 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#28 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
26 questions
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Adelaide, Australia
8 months ago
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3 months ago
9 months ago

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 rms-2 categories-both great;views limited to streets/bldgs-don’t worry re cat/location. Only 6 floors-all rms equally convenient/quiet”
SuthinFoodie, 8 Mar 2017 | Read review
“All rooms are excellent, but you won't be disappointed if you pay for the best you can afford”
willl59, 1 Mar 2017 | Read review
“Ask for one higher than floor 1. Not much of a view through the domed window that comes from the ground floor.”
642rachaelp, 1 Mar 2017 | Read review
“5th floor was quiet.”
F4271PJdaniellem, 28 Feb 2017 | Read review
“great service, luxury, style”
mattmE6258YS, 19 Feb 2017 | Read review
5 of 5