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Sofitel London St James

Booking.comUS$364*
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#30 of 1,087 Hotels in London
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$364*
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Sofitel London St James
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3,786 Reviews from our TripAdvisor Community

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Showing 2,561: English reviews
Toronto, Canada
Reviewed 19 June 2012

From the well appointed room, spotless and of decent size, to the reliably informative and polite service staff to its strategically good location, this is Sofitel at its considerable best. Wonderful grand afternoon tea!

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Helpful?
Thank Torontonian54
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am sincerely touched by your feedback and I thank you for that. We try our best and be as attentive as possible with all of our guests and we love to pamper them. Mathieu Bruno, St James Bar Manager, and Vincent Ménager, Executive Chef, are most pleased to hear that you have had a wonderful Afternoon Tea experience with...

Sedona, Arizona
Reviewed 18 June 2012

I met my daughter for a holiday in London and wanted this to be very special for the two of us. I felt very safe and comfortable. The staff was the absolute best. The location was perfect. Rooms were spotless, I would highly reccommend the Sofitel St. James London.

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Helpful?
Thank patty1203
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It was a pleasure welcoming you at Sofitel London St James. I thank you for your kind feedback and your special mention of the Concierge officers. I also thank you for recommending the hotel to TripAdvisor surfers. We are looking forward to your next visit together with your daughter or all the other members of your family. Kind regards, Denis...

Redwood City, CA
Reviewed 18 June 2012

You've seen this on a number of TA reviews, but the location is fantastic. It's quiet when you need it but very central. In terms of a room, I'd request one facing the street. The ones in the back are more quiet, but not very scenic. The rooms are small (it's London), but they squeeze in a lot and provide...

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Helpful?
Thank RalphandMark
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I love the title of your feedback and I thank you for that. Indeed our aim is to pamper all of our guests with high standard of services. Our central yet quiet location is also one of our assets. I am most pleased to hear that you have had an overall enjoyable stay with us and I look forward to...

Miami, Florida
Reviewed 17 June 2012

This is our first time in London, a cold chit, not only for its weather. The people are also very cold. To our pleasant surprise, we found many warm foreigners that mada our stay so much better. The Sofitel is a very very good hotel. The service is Impecable and warm. The staff wants to please you and make you...

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Helpful?
Thank Exploringeurope
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Your satisfaction is our utmost reward as we strive to genuinely offer a warm high standard of services to all of our guests. I can tell that Sofitel Luxury Hotels has once again achieved its goal in taking you to sleep like onto fluffy clouds thanks to ... MyBed , its unique bed concept. We look forward to your next...

Exeter
Reviewed 14 June 2012

We were INCREDIBLY fortunate to reserve a room at a very preferential rate. It was the kind of rate which we would usually look for when staying in a 3* London hotel. However, after experiencing what this Sofitel can offer, we would not object to paying their normal rate. No question at all. Everything was just never too much trouble....

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Helpful?
Thank JMExeter
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I was very enthusiastic while reading your great feedback with regards to our high level of services. Indeed we are extremely focused onto details. We want our guests to have a most enjoyable and memorable experience at Sofitel London St James. We are then truly grateful one another and I sincerely appreciate your kind words. Regarding Amsterdam, you have an...

Reviewed 14 June 2012

Stayed there 4 days then went to scotland for 3 days and returned for one more night at this elegant hotel ! Nice rooms, great service , great location very clean..... You have to stay here if your in london!!!

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Helpful?
1Thank Ricardocam28
Cambridge, Massachusetts
Reviewed 13 June 2012

We booked a room at the Sofitel St. James through Priceline and found the room, staff and location to be fantastic! If you are planning a few days in London this is a fantastic option. We were traveling with our 8 month old and the hotel was very accommodating.

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Helpful?
Thank Gio-1007
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am glad to read that you had a "fantastic" experience at Sofitel London St James. Indeed we cannot help pampering all of our guests. This is our daily joy. I thank you for recommending TripAdvisor surfers to come over to the hotel. The team and I look forward to your next visit. Best regards, Denis Dupart General Manager

Sydney, Australia
Reviewed 12 June 2012

Couldn't have picked a better locaion to stay in London. Close to so many major attractions including Piccadilly Circus, Leicester Square and Trafalgar Square. Ideal for taking in a show or a longer break to sample everything London has to offer. Expensive but worth the money, a real treat. Staff and level of service were excellent and the breakfast has...

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Helpful?
Thank Crowey_12
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It is such a delight to read our guests' satisfaction. I thank you for your kind words regarding our high level of services as well as the helpful and attentive staff. We love to indulge all of our customers! I sincerely look forward to welcoming you back at Sofitel London St James upon your next stay in London. Best wishes,...

Dawlish, United Kingdom
Reviewed 12 June 2012

This is a lovely hotel ; a genuinely luxury establishment. Delightful staff, lovely decor and great beds. However, given its expense and its reputation, my own experience left me feeling like I'd been short-changed. As most other reviewers have said, its brilliantly located for central London and near to Trafalgar Square, Piccadilly Circus and lots of tourist attractions. However, three...

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Helpful?
1Thank DawlishRed
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you very much for your positive feedback regarding the high standard of services delivered by all Sofitel London St James ambassadors. I am also glad to hear that you have had an overall enjoyable experience with us. I sincerely apologize for the trouble caused with the flooding shower. I am very surprised to hear about that because it...

Cologne, Germany
Reviewed 11 June 2012

this is a luxury hotel in the middle of everything! Rather expensive but you pay what you get! I love the french flair with the english class. when I am in London I book the Sofitel!

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Helpful?
1Thank Johan V
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for those kind words with regards to our high standard of services. Indeed we have joined together the English tradition and the French "Art de vivre". A charming and enchanting fusion of the very best attributes of both cultures. I am sincerely glad to hear that you have enjoyed and will keep enjoying each and every magnifique...

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02/04/2017 03/04/2017
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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: €316 - €564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, ACCOR, Despegar.com, Cheap Tickets, Agoda, Priceline, Travelocity and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#30 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
25 questions
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Adelaide, Australia
7 months ago
Rio de Janeiro, RJ
2 months ago
8 months ago
Orange County, California

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 rms-2 categories-both great;views limited to streets/bldgs-don’t worry re cat/location. Only 6 floors-all rms equally convenient/quiet”
 of 5 bubbles SuthinFoodie, 8 Mar 2017 | Read review
“All rooms are excellent, but you won't be disappointed if you pay for the best you can afford”
 of 5 bubbles willl59, 1 Mar 2017 | Read review
“Ask for one higher than floor 1. Not much of a view through the domed window that comes from the ground floor.”
 of 5 bubbles 642rachaelp, 1 Mar 2017 | Read review
“5th floor was quiet.”
 of 5 bubbles F4271PJdaniellem, 28 Feb 2017 | Read review
“great service, luxury, style”
 of 5 bubbles mattmE6258YS, 19 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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