We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel London St James

Save
Traveller (1098)
Room & Suite (531)
Dining (91)
Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“piccadilly circus”(199 reviews)
“pall mall”(61 reviews)
“rose lounge”(59 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Offers from Sofitel London St James
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Sofitel London St James
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$523.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "36eb345e32fd4c0fbd3a40cf9e993324", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":236350,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[38375521],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":4,"year":2018},"checkout":{"day":1,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":525,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"36eb345e32fd4c0fbd3a40cf9e993324","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":523,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":523,"highestMetaPriceDisplay":-1,"hotelName":"Sofitel London St James","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM2ZWIzNDVlMzJmZDRjMGZiZDNhNDBjZjllOTkzMzI0IiwiQUlLIjoiNWFkM2JlNDgyNWJmNGU4OWFiYjllOTVkNjYzN2RkODYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/04/2018", "checkOut": "01/05/2018", "lowestPrice": "US$523", "hasDates": true, "hacComplete": true, "contentIdMappings": {"38375521":"GetARoom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (4,336)
There are newer reviews for Sofitel London St James
See the most recent reviews
Filter reviews
2,954 results
Traveller rating
2,372
430
91
37
24
Traveller type
Time of year
LanguageEnglish
More languages
2,372
430
91
37
24
Show reviews that mention
All reviewspiccadilly circuspall mallrose loungehermes toiletriesluxury roombuckingham palacenational galleryjames parkregent streetroom servicebeautiful hotelperfect locationturn down serviceafternoon teawest endrain showerfive star hotel
FilterEnglish
Updating list...
1,581 - 1,585 of 2,954 reviews
Reviewed 1 October 2013

We spend 3 nights at the St. James for a quick stay in London and I have before stayed at Sofitels at other places. The hotel is situated quite nicely (as aspected), have a good and effective check-inn. We booked the De-luxe room, and honestly...More

Thank Janus M
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 3 October 2013

I thank you for your positive feedback. I am glad to hear that you have had an enjoyable stay with us. A poor level of English does not reflect our normal standards. I will make sure to address your comment. We look forward to welcoming...More

Reviewed 29 September 2013

My fiancé and I stayed at the hotel last weekend. Every aspect of the service was absolutely first rate. Accor hotels in Australia, where we live, can afford to learn from the excellent example set by this hotel.

Thank peterwills
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 30 September 2013

I felt extremely honored to hear that we have fulfilled your expectations in terms of high standards of service. We look forward to welcoming you back with our undivided attention. Au revoir, Denis

Reviewed 28 September 2013

My husband and I were in London the last week of July 2013. The hotel was excellent form cleanliness, to comfort, to quality, top notch the whole time. The location is fabulous you can walk to many of the main attractions in London. Concierge was...More

Thank K W
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 30 September 2013

Indeed our central location is ideal for both business and leisure purposes. I thank you for pointing out the exceptional service provided by our Concierge team. They are a true asset for the hotel. We look forward to welcoming you back soon. Au revoir, Denis

Reviewed 28 September 2013

As there appears to be no other way to list a review for this restaurant, I shall leave the write up this way. This hotel has been in existence for about 7 years, and Le Balcon restaurant has been around for 2 years. My wife...More

1  Thank Alan P
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 1 October 2013

I thank you for your words of praise regarding our restaurant The Balcon. We love to pamper all of our guests and we were pleased to do so with you as well. We look forward to your next visit. Au revoir, Denis.

Reviewed 25 September 2013

We stayed at Sofitel St James last weekend for one night. Waterloo Place is just at the bottom of Regent Street also linking up to Old Bond Street so is in a fabulous location. Reception staff were courteous and friendly, taking our shopping bags up...More

2  Thank BCJC
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 27 September 2013

I am truly pleased to hear that you have had such a wonderful time at Sofitel London St James! We do our utmost to accommodate our guests expectations and we love to indulge them. I thank you for pointing out the delicious experiences you have...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
US$379 - US$726 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in London
#8 Family Hotel in London
#16 Business Hotel in London
#16 Luxury Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$379 - US$726 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in London
#8 Family Hotel in London
#16 Business Hotel in London
#16 Luxury Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1098)
Room & Suite (531)
Dining (91)
Pool & Beach (7)
Amenities (86)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
Questions & Answers
Ask a question
Harley36
16 April 2018|
AnswerShow all 2 answers
Response from Melville-John | Reviewed this property |
Since London is a busy city and Sofitel London St James is popular and excellent for visiting places like Buckingham Palace etc, I would book well in advance, and make sure I put in place travel insurance to cover any delays... More
1
Vote
Vanessa P
24 February 2018|
AnswerShow all 3 answers
Response from N_Pesty | Property representative |
Dear guest, The Concierge team email address is h3144-cg @ s o f i t e l . c o m. They will gladly assist you. Looking forward to your visit. A bientot. Nicolas Pesty General Manager Sofitel London St James
0
Votes
ifeingold2
16 January 2018|
AnswerShow all 3 answers
Response from N_Pesty | Property representative |
Dear guest, Our fitness area is dedicated to our in-house guests. We are looking forward to welcoming you. Meanwhile I wish you an amazing year 2018! Nicolas Pesty General Manager Sofitel London St James
0
Votes
Room Tips
"Corner room was large."
Read review
"Have a cocktail in the St James bar"
Read review
"I believe any room you're in will be great - very quiet and cozy."
Read review
"ask for a room overlooking the square"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing