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Mercure London Kensington

1,600 reviews
#638 of 1,077 Hotels in London
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Traveller (281)
Room & Suite (248)
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Overview
  • Excellent23%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“privilege room”(14 reviews)
“earls court”(52 reviews)
“cromwell road”(30 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,600)Write a Review
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All reviewsprivilege roomearls courtcromwell roadcomplimentary soft drinksa small double roomtube stationsgloucester rdthe natural history museumroyal albert hallpiccadilly linereception staffnespresso machinebed was comfortableshort staybreakfast roomhyde parkwest end
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601 - 605 of 1,097 reviews
Reviewed 17 November 2014

in July this year we stayed for 5 days in this Hotel in Lexham Gardens Kensington, London and it was amazing. we arrived rather tired and flustered after returning our hire car and the staff were just wonderful. and, because i am a loyalty member...More

Thank Helen F
Response from Linforth, Management Office at Mercure London KensingtonResponded 20 November 2014

Dear Helen F, Thank you very much for your fantastic feedback! Please let us know should family members or friends happen to be coming to London. We will be more than happy to help them organise their stay. We would of course love to welcome...More

Reviewed 14 November 2014

Very friendly and helpful reception staff, very well equipped (incl. iron, hair dryer) and spacious room. 5 mins from the tube, 1 min from the bus stop. Natural History Museum, Victoria&Albert Museum, Science Museum, Imperial College London and the Royal Albert Hall are in 20...More

Thank vlaky
Response from Linforth, Office Management at Mercure London KensingtonResponded 20 November 2014

Dear Vlaky, Thank you so much for taking the time to share your experience! It is always a pleasure to receive guests' feedback and we will of course be delighted to have you stay with us again! Kind regards, Jalila

Reviewed 13 November 2014

Review collected in partnership with Accorhotels.com
Thank Bjorn B
Response from Linforth, Management Office at Mercure London KensingtonResponded 20 November 2014

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Reviewed 12 November 2014

The hotel is a couple of minutes walk from Gloucester Road tube with some good value restaurants near by. The room was a reasonable size, the bed comfortable and the bathroom was clean and the shower has had good power. It's not a luxury hotel...More

Thank Windywest
Response from Linforth, Management Office at Mercure London KensingtonResponded 20 November 2014

Dear Windywest, It is always a pleasure to receive great feedback, so much so when it is from a Top Contributor! Thank you very much for that! Kind regards, Jalila

Reviewed 12 November 2014

Stayed there as a tourist couple in late 2013: were upgraded from small to standard room (when they realised my accor membership), which was a good size (spacious compared to other London 4* hotels). All amenities you expect (incl. everything from shoe polish to iron+board)...More

Thank germantouristcouple
Response from Linforth, Management Office at Mercure London KensingtonResponded 20 November 2014

Dear Sir & Madam, Thank you so much for the review and I can confirm that Wi-Fi is now complimentary! Looking forward to welcoming you again in the near future! Kind regards, Jalila

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$120 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#345 Business Hotel in London
#363 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$120 - US$237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#345 Business Hotel in London
#363 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveller (281)
Room & Suite (248)
Dining (40)
Hotel & Grounds (196)
Bathroom (38)
Business Centre & Event Rooms (9)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
dunkleys2016
15 November 2017|
AnswerShow all 3 answers
Response from MaryPSydney | Reviewed this property |
its best to email them
0
Votes
BrightonMarble
7 November 2017|
AnswerShow all 4 answers
Response from bakerman2017 | Reviewed this property |
There are several car parks in Kensington area; NCP Royal Garden Hotel NCP London Broadwood Terrace Indigo Hornton Street You can find more on internet.
1
Vote
Hernan G
6 June 2017|
Answer
Response from Z7468QUjohnc | Reviewed this property |
I totally agree with Hernan G.s sentiments. The staff (at present)are great, courteous and professional
0
Votes
Room Tips
"Avoid room 515 - it is a shoebox (and if you get the wrong staff they'll try to pass it off as a higher..."
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"small double was reserved as described above it was very indeed very small but the bed was comfortable."
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"Specify a larger room on booking."
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"Just don't go there in the winter."
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