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Mercure London Kensington

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Traveller (300)
Room & Suite (295)
Dining (40)
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Overview
  • Excellent23%
  • Very good42%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“privilege room”(15 reviews)
“earls court”(52 reviews)
“cromwell road”(31 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (1,666)
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1,141 results
Traveller rating
306
412
245
105
73
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306
412
245
105
73
Show reviews that mention
All reviewsprivilege roomearls courtcromwell roadcomplimentary soft drinksa small double roomthe natural history museumroyal albert hallpiccadilly linebed was comfortablenespresso machinereception stafftube stationshort staybreakfast roomhyde parkwest endkensington
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1 - 5 of 1,141 reviews
Reviewed yesterday

Upon arrival, we were given a tiny room. Fortunately, the next day we could change to a slightly larger room. Normally, I can handle noise well, but our room was very noisy (the complimentary earplugs were not superfluous) even though ours was located at the...More

Thank DrPronto
Reviewed 2 days ago

Just off the Cromwell Road the hotel is ideally placed within easy walking distance of Queens tennis club as well as tube/restaurants/gyms/supermarkets. Welcoming staff, well appointed room, plentiful breakfast (although the toaster is a bit alarming from a safety perspective). A real bonus is the...More

Review collected in partnership with Accorhotels.com
Thank Mar186525
Reviewed 4 days ago via mobile

Stayed here for a business trip - the double room on the 5th floor was really quite small and oddly shaped. Room was clean and nicely presented, staff were helpful and the breakfast was very good! Due to the noise from the street and size...More

Thank Alexander W
Reviewed 6 days ago via mobile

Another lovely stay at the Kensington Mercure. Lisa and her staff are lovely. My ideal stay is a room with an opening window and custard creams! The rooms are bigger than many London hotel rooms and contain a small double bed, great for one but...More

Thank vrnowell
Response from P6520PLK, General Manager at Mercure London KensingtonResponded 6 days ago

Dear vrnowell As always it is a pleasure having you with us. You have become part of the family and it is lovely seeing you every week. Thank you very much for the kind review. When our guests are happy it makes everything that we...More

Reviewed 1 week ago

Whilst the room was not really small, the odd shape left not a lot of room to get to the window side of the bed. Otherwise comfortable.Could have done with two working lamps.....Upside was breakfast. Lots of choice in the buffet. Very handy for tube...More

Review collected in partnership with Accorhotels.com
Thank andysS8988JC
Response from P6520PLK, General Manager at Mercure London KensingtonResponded 1 week ago

Dear andysS8988JC Thank you for taking the time to post a review following your recent stay at the Mercure London Kensington. Happy Belated Birthday to you, I am so pleased to read that you enjoyed the time that you spent with us and that you...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$134 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#342 Business Hotel in London
#390 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
US$134 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#342 Business Hotel in London
#390 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveller (300)
Room & Suite (295)
Dining (40)
Business Centre & Event Rooms (9)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
dunkleys2016
15 November 2017|
AnswerShow all 3 answers
Response from MaryPSydney | Reviewed this property |
its best to email them
0
Votes
BrightonMarble
7 November 2017|
AnswerShow all 4 answers
Response from bakerman2017 | Reviewed this property |
There are several car parks in Kensington area; NCP Royal Garden Hotel NCP London Broadwood Terrace Indigo Hornton Street You can find more on internet.
1
Vote
Hernan G
6 June 2017|
Answer
Response from Z7468QUjohnc | Reviewed this property |
I totally agree with Hernan G.s sentiments. The staff (at present)are great, courteous and professional
0
Votes
Room Tips
"Don't go for the small or standard rooms - they are tiny"
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"Avoid Room 201 - I suspect that there may be others with the same problems."
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"Find a CitizenM in london for less."
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"I like the rooms at the back of the hotel. Smaller but you can open the windows"
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