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Mercure London Kensington

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Mercure London Kensington
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1,426 Reviews from our TripAdvisor Community

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Showing 957: English reviews
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Bristol, United Kingdom
Reviewed yesterday NEW

Very friendly staff rooms clean and tidy would have no hesitation re booking as very close to tube station . Breakfast very good with plenty to choose from for all ages and tastes Had more problem in filling the review box for 200 words or more what else can you say other than yes liked it clean and tidy will...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank thornea2017
Tamworth, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We chose this hotel, for a three night stay, because it is close to the V and A museum. We also found that it was close to Hyde Park and Knightsbridge shopping area. The reception area, bar area and breakfast room were very well kept and clean. Our room, a privilege room, was a good size and again well kept...

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Helpful?
1Thank Tamw0rth2
About Hotel's Favourite Review
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for your wonderful feedback, it is a pleasure to hear you found the hotel a great base for your trip to London. We are delighted to hear you found the hotel location perfect, the hotel wonderfully clean and the room a good size. I am pleased to read your comments on the friendly efficient service from the team....

Warsash
Reviewed yesterday NEW

This is a modern looking hotel on the corner of the very busy Cromwell Road. As we were only staying one night to attend an event at the Royal Albert Hall, we chose a 'cosey comfort room.' This turned out to be a very small room with double bed. You have to walk sideways around the bottom of the bed...

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Helpful?
Thank Cashalot
southampton uk
Reviewed 2 days ago NEWvia mobile

My husband and I booked a room in this hotel to go to a concert at the Royal Albert Hall. First the good - the location is very good, a few minutes walk from Earls Court tube and the Royal Albert Hall is in walking distance, if you're happy to walk just over a mile. The hotel is clean, the...

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Helpful?
Thank vasco123
Boat Harbour, Australia
Reviewed 3 days ago NEW

Located close to Earls Court and Gloucester Rd tube stops, it is very convenient. The rooms are clean and spacious by London standards. Staff are friendly, the bar and breakfast area are good. I would stay again.

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Helpful?
Thank John D
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Your comments are extremely well received by the whole team, it is wonderful to hear you found the clean, spacious and conveniently located. Our 4-star hotel offers an unbeatable combination of contemporary design, comfort and convenience for your stay. The hotel also has very good access to public transport and proximity to top tourist sites and exhibition centres. We look...

Portsmouth, United Kingdom
Reviewed 6 days ago NEW

We visited this hotel to celebrate our tenth wedding anniversary and we were very impressed from the moment that we arrived. The check in team were welcoming and efficient. We located our room and immediately noticed how clean it was, this is something vertical important to us and something we always check upon arrival. Kensington is a great location in...

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Helpful?
Thank aveearl
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

The hotel sits in one of the most sought-after parts of London, the Royal Borough of Kensington and Chelsea, with its world-renowned museums, exclusive shops and Royal parks. Our 4-star hotel offers an unbeatable combination of contemporary design, comfort and convenience for your stay. The hotel also has very good access to public transport and proximity to top tourist sites...

Southampton, United Kingdom
Reviewed 6 days ago NEW

Stayed here for long weekend, easy to get to, close to tube station and access to tourist attractions. Room was clean, comfortable and bright, staff highly accommodating - especially when quizzed over ingredients, due to allergy. The breakfast set you up for the day, perfectly cooked eggs, with runny yolks!! Most important factor for me!

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Helpful?
Thank Emma O
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent stay with us. Start your day with our delicious breakfast range. Wake up to freshly baked croissants, muesli, cereals, yoghurts, fresh fruits and juices for a healthy breakfast or for a hearty start of the day, why not try our full English breakfast with all the trimmings – eggs,...

Reviewed 6 days ago NEWvia mobile

Stayed at the Mercure Kensington yesterday. After all the incidents in London yesterday, I felt reassured by the calm welcoming I received. Comfortable room, attentive staff ( they even managed to help me out with some missing items I'd forgotten to pack!), prompt service. Smart decor throughout. Had a great nights sleep followed by a lovely hot shower and a...

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Helpful?
Thank Lorraine M
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Your comments are extremely well received by the whole team, it is wonderful to hear you found the hotel calming and welcoming on such a tragic day in the city. I am delighted we were able to assist you in providing items you had forgotten to pack. Our 4-star hotel offers an unbeatable combination of contemporary design, comfort and convenience...

Frankfurt, Germany
Reviewed 1 week ago

I stayed at Mercure London Kensington for 3 nights, together with my sister. Although the Hotel looks fine at first sight, we learned that it was impossible to sleep due to the unbearbale heat and stuffiness in the room. Unfortunately, the hotel sat out our complaints, probably as they themselves didn´t know what to do. The hotel locks all Windows...

Review collected in partnership with this hotel
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Helpful?
Thank lenobu
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent stay at Mercure London Kensington. Our location is fantastic for exploring the great City of London, visiting the sights, attractions and shopping district of the local neighbourhood Kensington and Chelsea. Thank you for your comments on the temperature of the room, Unfortunately due to the nature of our building...

St Albans, United Kingdom
Reviewed 1 week ago

The room was to smallThe room was to small for me is not double is single I been giving room next to house keeping was far to mush noise I wasn't very happy .....................!!!! I am not styling in this hotel again for me is not double is single I been giving room next to house keeping was far to...

Review collected in partnership with this hotel
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Helpful?
Thank khaledarsenal
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent stay at Mercure London Kensington. Our location is fantastic for exploring the great City of London, visiting the sights, attractions and shopping district of the local neighbourhood Kensington and Chelsea. We strive to ensure all guests have a memorable experience when staying with us, I am honoured to read...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
We currently have off site parking next to the hotel at £30 a day.(T&C- Subject to availability) ... more   less 

Additional Information about Mercure London Kensington

Address: 1A Lexham Gardens | Kensington, London W8 5JJ, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park , Paddington / Maida Vale
Price Range: €124 - €214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Kensington 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Mercure London Kensington Hotel London
Hotel Style:
#323 Luxury Hotel in London
#341 Family Hotel in London
#348 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Kensington staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Mercure London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not go for Cosey Comfort. Ask for a quiet room.”
 of 5 bubbles Cashalot, 28 Mar 2017 | Read review
“Standard room for 2 ”
 of 5 bubbles lenobu, 21 Mar 2017 | Read review
“When you ask for a room, ask for a big room.”
 of 5 bubbles katieweezavisser, 17 Mar 2017 | Read review
“Book a bigger room”
 of 5 bubbles Mdhaliwal1, 13 Mar 2017 | Read review
“Choose a high floor facing away from main road.”
 of 5 bubbles Tamw0rth2, 10 Mar 2017 | Read review
5 of 5