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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-in
- Contactless check-out
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Canopy By Hilton London City
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 1,207 in London
Location
Cleanliness
Service
Value
Canopy by Hilton London City is an impressive new hotel located in one of Europe’s trendiest urban areas, London’s East End. The neighbourhood is an eclectic and vibrant place filled with iconic landmarks, culture and magnificent modern architecture. The Tower of London and Tower Bridge are amongst the most visited attractions in London and can be reached within 5 minutes.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
325Restaurantswithin 0.5 km
77Attractionswithin 0.5 km
Contact
11-15 Minories, London EC3N 1AX England
Getting there
AldgateUnderground2 min
Tower GatewayDLR4 min
Car HireSee all London car hire
Nearby restaurants
Devine Restaurant Coffee Bar
172 reviews3 minCafe
Nora Cafe
202 reviews5 minCafe
Pizza Union Aldgate
1,596 reviews5 minItalian
Yuu Kitchen
1,286 reviews6 minTaiwanese
See all nearby restaurantsNearby attractions
Axeperience
511 reviews3 minGame & Entertainment Centres
AIM - Revolutionary Escape Rooms
574 reviews6 minGame & Entertainment Centres
Jeff Wayne's The War of The Worlds: The Immersive Experience
2,501 reviews4 minEscape Games
Swingers - City
1,859 reviews5 minMiniature Golf
See all nearby attractions201Reviews8Q+A19Room tips
Reviews
Traveller rating
- 191
- 9
- 2
- 0
- 1
Time of year
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Selected filters
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Popular mentions
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Most Recent
My family and I stayed at this hotel from May 5-16 and our overall experience was great. Rooms are spacious with modern feel and the staff are amazing. One member of the staff that I would like to recognize is Aziz whom we met almost everyday during breakfast. He went out his way to make sure that we were well taken care of and greeted us every morning with a smile.
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: The tube station was a five minute walk which was extremely convenient.
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Helpful
+1
I was in London, for a friend’s work leaving party, I was looking for a new Hilton to try and this is the hotel I decided upon. I had booked a standard King Room on Hilton Points, but before arrival was upgraded to a King Junior Suite, which even included a Peloton Bike. The hotel location is great for the city of london, but you can easily reach other transport hubs. On arrival the Lobby is modern and has a very “youthful” feel. The lifts were quick, the hotel hallways are again modern with wall art dotted around. The King Junior Suite, was well appointed and the bed was super comfy. There was a peloton bike in the room which was a great edition especially if your visiting for sometime and want to do some fitness. The room is beautifully decorated with art and it made you feel at home. The bathroom again was modern with a white and black colour scheme. The only disappointment was the breakfast, which was resolved on check-out. I would stay again!…
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Date of stay: March 2022Trip type: Travelled
Room Tip: I would recommend heading to breakfast earlier
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Helpful
The perfect place to stay. Was going to conference at EXCEL. Knew I didn’t want to stay out east, and staying in London City was Perfect area. Hotel across street from circle line which takes you to Kensington etc and very close to Dlr line which gets you out to excel convention center. Staff were so nice. Accommodating to the extreme. Rooms much bigger than average euro hotel room. All the conveniences. Walking distance to Equinox Bishopsgate which was a plus. Despite being in a FIDI type area lots of good restaurants and things to do walking. Close to shore ditch area which was also quite nice! Delivered fresh fruit, all amenities top tier. 10/10 reccomend!!
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from GRM Team, Guest Services / Front Office at Canopy By Hilton London City
Responded yesterday
Thank you jenjenjen2022, Reviews like yours are why we do what we do. Offering top-notch service to our guests and making their time in Canopy London City more memorable is extremely rewarding to our Enthusiasts. I will be sure to pass along your kind words and look forward to welcoming you back someday. I am so happy to read that you found our location had easy access to all of the places that were convenient to your stay. Hope to welcome you again soon. Lara Bandaranayake Guest Relations Manager
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+1
I decided to book this hotel for a romantic weekend away with my partner to celebrate Valentine's Day. I made this booking through the Hilton website and joined the Hilton members (free of charge) and the discounts and complimentary add ons were a dream. This is possibly the best hotel experience I've ever had; the staff were extremely welcoming and very friendly and we were delighted to find out that our room had been upgraded and we were grieved late check out due to being Hilton members. Once we reached our room we were met with a bottle of Prosecco and some sweet treats. The room itself was beautiful, very big and the bed was comfortable - both myself and my partner slept well and there was absolutely no disturbance. The bathroom was pleasant and the shower had decent power. After dinner, we decided to have a couple of beverages in the bar and the staff were again friendly, polite and accommodating. There's a great variety of choice. Leading up to checkout in the next morning, we decided to order some room service for breakfast, again there's was a great selection of food and once the food or were given some pastry's free of charge due to being Hilton members! Hilton seems to really take of their customers and I am still overwhelmed by the amazing experience I had here. I will definitely be coming back to this hotel again in the near future and would recommend to anyone and everyone to experience this. Thank you to the lovely staff!…
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Lara Bandaranayake, Guest Services / Front Office at Canopy By Hilton London City
Responded yesterday
Whether you are looking for amazing service or clean accommodations, you can count on Canopy by Hilton London City to deliver! We want to send our congratulations on your anniversary and are so happy that you enjoyed your stay with us Mobile11679224449! We are ecstatic to hear that we surpassed expectations and became your new favourite hotel. Our staff strives to provide a perfect experience for all visitors and we're thrilled to hear you enjoyed our beautiful property and friendly team! Anytime you need another fantastic getaway, trust in us again. Guest Relations Manager
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In return for my payment the hotel supplied me with a clean room, a super comfy bed, a quiet two nights sleep, a nespresso, luxury products, a large shower from which a lot of water came at a temp that I set. Why do other hotels find this to be so hard?
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from GRM Team, Guest Services / Front Office at Canopy By Hilton London City
Responded yesterday
WOW SMG701, what an EPIC review and rating! Reviews like this is why we do what we do and we enjoy it so much. We are so happy you enjoyed your Just-Right room and all the great amenities. We hope we can welcome you again soon! Lara Bandaranayake Guest Relations Manager
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I stayed at Canopy last weekend a new hotel in the heart of London City and close to Spitalfields and London Bridge in the other direction. On arrival I had checked in after choosing what I thought would be a room with a great view which turned out to be a bit dark and depressing whilst facing a building site I called down to reception and within 5 minutes Tim had re assigned me to a higher floor room with a cracking view of London City, throughout my stay he was equally impressive when I needed anything else. Special thanks to Laslo & Sushil who also sorted me out with some fresh milk late at night, thank you. The hotel isn't fully functional as yet the rooftop bar is yet to open which was a shame. I did eat in the café bar once the beer was surprisingly reasonable the hummus looked amazing but was unfortunately very bland, definitely needed seasoning and garlic! Breakfast buffet was of a very high quality and the service was impeccable the team really do make this hotel what it is right now. Room extremely modern with little artefacts on display, hot shower, very comfy bed I would definitely return once the rooftop bar has opened. Thanks for a great weekend.…
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Date of stay: May 2022
Helpful
Response from GRM Team, Guest Services / Front Office at Canopy By Hilton London City
Responded 5 days ago
Tim and our amazing collaborative are thrilled to hear about your EPIC feedback and rating of the hotel and your stay @fatdogx_73! We appreciate your feedback and are so glad you found so many things to enjoy on your getaway to the city and we are thrilled that you enjoyed many aspects of your stay. We will be looking forward to welcoming you again once the Rooftop bar is open! Till then take care! Lara Bandaranayake Guest Relations Manager
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After 3 nights in the CoventGarden insanely jammed area, we moved to the Canopy by Hilton London City. New hotel opened summer 2021. Immaculate and cool. The surrounding area is quiet but 100 feet to Aldgate tube, bus area in front, and an 11 min walk to the Tower and Tower Pier boat docks. Delightful quiet after the insanity of jammed Soho and Trafalgar. The staff are all incredibly friendly, seem to be happy to be working here. Tim at check in was so helpful and friendly. We were upgraded to Junior suite 7th floor, spacious, incredibly bright with lots of large windows and excellent completely blackout shades. Room has mini fridge, coffee/tea set, nice rain shower in bath. Really comfortable beds, sheets and large bath sheet sized towels- something uncommon in hotels! We loved plenty of charging spots, also a unique lightswitch set up at your headboard to conveniently switch on a low light-in the bathroom in the middle of the night. Thoughtful design! Housekeeping is consistently spot on. Nothing lacking here! The restaurant is great for breakfast- well staffed with efficient bustling employees.! The full bar area is hopping, always seemed busy with folks enjoying the nicely set up bar area, large with lots of couches and cafe tables, and booths. The bartenders are DELIGHTFUL, with a manager who is personable and welcoming.Its an unusually fun area to hang out for a late night drink. I trust when their Rooftop opens it will be equally fun. Overall, hip design, great location and efficient friendly staff.…
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Date of stay: May 2022
Rooms
Cleanliness
Service
Helpful
Response from GRM Team, Guest Services / Front Office at Canopy By Hilton London City
Responded 5 days ago
@Patt4411, Thank you so much for this incredibly candid review of your stay! East London is the smooth getaway away from the hustling busy Soho but obviously has a great buzz. I am pleased to hear that you enjoyed you Just-Right Junior Suite with the amenities that make the stay even better! Your EPIC comments will be passed over to the Collaborative, who will be thrilled to hear this awesome feedback. We hope to welcome you again in the near future, till the bon voyage! Lara Bandaranayake Guest Relations Manager
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Such a lovely hotel. So new and clean. Great location.. The room was very chic and equipped with everything you could need (iron, fridge, robe slippers etc) The bed was also extremely comfy. Highly recommend staying here. The staff were also very friendly and accommodating.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from GRM Team, Guest Services / Front Office at Canopy By Hilton London City
Responded 5 days ago
Reviews like yours are why we love what we do @Cait R! We are so happy you found so may things to enjoy about your stay here with us. We hope to welcome you again in the future! Lara Bandaranayake Guest Relations Manager
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The room was a good size. Nice desk and seating. Bed was comfortable. Good mini fridge and coffee maker. The staff were very responsive to our requests and friendly. Shower and bath room were good. Very new hotel with hipster styling. Some of the wall paper in hallway was coming down. You couldn't open the windows or draw the curtains all the way open. We really did not like the area. A bit seedy and empty. The galleries we wanted to go to were not close. Not a lot of great restaurants. Wouldn't recommend for tourists unless you get a really good rate.
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Date of stay: April 2022
Rooms
Location
Service
1 Helpful vote
Helpful
Response from GRM Team, Guest Services / Front Office at Canopy By Hilton London City
Responded 5 days ago
@JOHOSeattle, we appreciate your generous score and review! I am pleased you enjoyed your Just-Right room and amenities we get a lot of our inspiration from our local neighbourhood and implement it in many areas of the hotel. We hope we can welcome you again. Lara Bandaranayake Guest Relations Manager
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Absolutely top notch for a family trip! The breakfast buffet was a wonderful spread with variety of food and juices, great service all around, chic decore, lovely light filled rooms with nespresso maker, water filter stations on every floor to refill the glass pitchers they provide or your own environment friendly bottle, one block from Aldgate tube station made it extremely convenient and we could also easily walk to Liverpool station. The lobby area was spacious with a nice bar. Every staff member was friendly and attentive - we loved our stay!
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from GRM Team, Guest Services / Front Office at Canopy By Hilton London City
Responded 5 days ago
We appreciate your POSITIVE review and rating @Nomadgal! Thank you for choosing Canopy to celebrate your family trip! I am so pleased to hear you all enjoyed your Just-Right room and all the great amenities we have on-board. At Canopy we aim to be as sustainable as possible and I appreciate you noticing that! We look forward to welcoming you and your Family again in the future, till then take care! Lara Bandaranayake Guest Relations Manager
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PRICE RANGE
US$207 - US$415 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonWhitechapel
NUMBER OF ROOMS
340
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Claim Your Listing Frequently Asked Questions about Canopy By Hilton London City
Which popular attractions are close to Canopy By Hilton London City?
Nearby attractions include Axeperience (0.2 km), AIM - Revolutionary Escape Rooms (0.4 km), and Jeff Wayne's The War of The Worlds: The Immersive Experience (0.3 km).
What are some of the property amenities at Canopy By Hilton London City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Canopy By Hilton London City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Canopy By Hilton London City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Canopy By Hilton London City?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Canopy By Hilton London City?
Conveniently located restaurants include Devine Restaurant Coffee Bar, Nora Cafe, and Pizza Union Aldgate.
Are there opportunities to exercise at Canopy By Hilton London City?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Canopy By Hilton London City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Canopy By Hilton London City offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Canopy By Hilton London City?
Many travellers enjoy visiting Churchill War Rooms (3.9 km), Tower of London (0.5 km), and Houses of Parliament (3.7 km).
Does Canopy By Hilton London City have any great views?
Yes, guests often enjoy the city view available here.