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St. James's Hotel and Club Mayfair

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Traveller (335)
Room & Suite (210)
Dining (119)
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About

#186 of 1,130 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
St. James’s Hotel and Club is a five star townhouse hotel tucked away in a quiet cul-de-sac in St James’s, near Mayfair and Piccadilly. It is ideally located within central London and it is the perfect base for shopping, culture as well as business meetings or events. A multi-million pound restoration has created a harmony between contemporary chic and Victorian elegance. With fabulous Penthouse suites and some of the best guest room terraces in London, the hotel boasts stylish, sleek, contemporary yet elegant interiors finished with handmade silk wallpaper, black lacquered furniture, handcrafted Murano glass chandeliers and polished natural stone in the bathroom. A magnificent art collection also features throughout the hotel.The Michelin-starred restaurant Seven Park Place is headed up by award-winning Executive Chef William Drabble and offers a modern-French cuisine made up of primarily British ingredients. William oversees also private dining, room service and the hotel’s more informal yet stylish dining space, William’s Bar & Bistro. Traditional afternoon tea is served daily.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Tile / marble floor
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Centrally Located
Quiet
Languages Spoken
English, Italian
1,235Review16Q+A100Room tips

Reviews
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Traveller rating
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henrikfrohm wrote a review Mar 2024
1 contribution
The hotel and staff is very friendly and perfectly located. Nice walks in the parks and close to shopping, attractions. Located in the pulse of the city, but still very quiet. The rooms are clean, beds gives a great night’s sleep.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front of House Team, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 2 days ago
Dear Henrikfrohm, Thank you for sharing your recent experience at our hotel! We are thrilled to hear that you found our location to be perfectly situated for both leisurely strolls in the nearby parks and convenient access to shopping and attractions. Being in the heart of the city allows us to offer our guests the pulse of urban life while maintaining a serene and peaceful atmosphere within our walls. Our team takes great pride in providing exceptional service, so it's wonderful to know that you found our staff to be friendly and accommodating throughout your stay. Cleanliness and comfort are top priorities for us, and we're delighted that you enjoyed a restful night's sleep on our comfortable beds. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Ciaran
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kara J wrote a review Mar 2024
5 contributions
I highly recommend the St. James’s Hotel for a visit to London. Business brings me to the city quite frequently. I stay here every time I visit. They check every box one cares about when thinking about a hotel. Even better, they make you feel comfortable and taken care of in a genuine way. Thanks for everything St. James’s team!!!
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front of House Team, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 4 weeks ago
Dear Kara J, Thank you very much for taking the time to share your feedback regarding your recent stay at the Althoff St. James’s Hotel & Club and for always returning to us! I'm delighted to hear that you had such a positive experience during your stay at the St. James for your work trip! It's wonderful that we could meet your expectation and the staff's attentiveness made your visit comfortable and enjoyable. We look forward to welcoming you again soon! Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leontes500 wrote a review Mar 2024
Newark-on-Trent, United Kingdom18 contributions39 helpful votes
Well designed rooms, excellent service, good location. The hotel is run in the way that a small five star hotel should be run. Many such hotels in London are not run as seamlessly as this. Lovely breakfast, which was served and freshly cooked 😋
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front of House Team, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 10 Mar 2024
Dear Leontes500, Thank you very much for taking the time to share your valuable feedback regarding your recent stay at the Althoff St. James’s Hotel & Club! Your kind words regarding our well-designed rooms, excellent service by the staffs, prime location and breakfast experience are truly appreciated. We take pride in operating our hotel with the utmost attention to detail, and it is rewarding to hear that our efforts contribute to a seamless and five-star experience! Thank you for choosing our hotel and we look forward to the pleasure of welcoming you back in the nearest future! Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Erik H wrote a review Mar 2024
Oslo, Norway99 contributions45 helpful votes
Stayed at the St. James for three nights in connection with a work trip. From walking in the door at check-in to checking out three days later the service was impeccable. Staff were very attentive to requests and the hotel had an understated luxury feeling. The location is also great!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front of House Team, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 10 Mar 2024
Dear Erik H, Thank you for having chosen to stay here at the Althoff St. James's Hotel & Club, and for taking the time to share your feedback! It is wonderful to hear that we could meet your expectation during work trip and the service provided by the staffs exceeded your expectations, and their attentiveness made your visit enjoyable. The understated luxury atmosphere and convenient location are definite bonuses. We very much hope to be able to welcome you back in the near future to deliver our warm hospitality again! Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mpchapman75 wrote a review Mar 2024
Saint Louis, Missouri5 contributions1 helpful vote
The Althoff St. James Hotel is in a FABILOUS location within easy, walking distance to a majority of the local sites, as well as easy access to remarkable shopping and art galleries. Our concierge, Graham Luff, was incredibly attentive and helpful as he obtained play tickets to Operation Mincemeat for us, the same evening that we arrived, as well as pre-show dinner reservations at a wonderful restaurant, J Sheekey. He assisted us in obtaining tickets to the Tower of London the next morning. Additionally, he knew a guide who was able to take us oin a walking tour of the immediate area. This was all done within a 24 hour period as we had not planned anything prior to our visit. This type of very thoughtful attention and guidance allowed us to make the most of our very short visit to London. Additionally, Graham walked me around a little bit of the neighborhood, showing me some of the special sites and telling me some additional stories of the area. We will come back and stay here for certain when we return to London.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front of House Team, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 10 Mar 2024
Dear mpchapman75, Thank you so much for taking the time to share your wonderful feedback about your recent stay at the St. James Hotel! We are thrilled to hear that your London trip was made even more enjoyable by your experience with us, especially service provided by our head concierge, Graham, who will be delighted to hear your kind words! It warms our hearts to know that you found our hotel to be a beautiful gem in Mayfair and appreciated its excellent location. We strive to create a warm and welcoming atmosphere for our guests, and we are delighted that you felt that warmth throughout your stay. We would be absolutely delighted to welcome you back on your future visits to London and we look forward to hosting you again! Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joannebridgwood wrote a review Mar 2024
1 contribution
I can highly recommend st James hotel and club. Its location is great, and it’s fantastic value for money. The rooms are lovely and immaculate, the staff are friendly and helpful and the bar is excellent
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Front of House Team, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 6 Mar 2024
Dear Ms Joanne Bridgewood Thank you so much for taking the time to share your positive feedback about your recent stay at St. James Hotel and Club. We are delighted to hear that you had such a wonderful experience and appreciate your kind words. Our team is committed to providing exceptional service, and it's truly rewarding to know that our staff's friendliness and helpfulness, as well as the overall cleanliness and appeal of our rooms, met your expectations. We take pride in our central location, and we're thrilled to hear that it added to the overall enjoyment of your stay. We are also pleased that you found our bar to be excellent. Our mixologists work hard to craft a diverse and satisfying selection of beverages, and it's fantastic to know that you enjoyed the offerings. Your recommendation means a lot to us, and we look forward to the opportunity of welcoming you back to St. James Hotel and Club in the future. Thank you again for choosing to stay with us. Warm regards, Ciaran McGee Assistant Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rainer M wrote a review Feb 2024
1 contribution
The St. James's Hotel and Club is a hidden gem in the heart of London's Mayfair. From the beginning of my stay - with a warm welcome at the hotel entrance to the farewell, I felt very comfortable. The team has a wonderful hospitality mentality. The rooms are equipped with great taste and an eye for detail. The food is truly an experience due to its diverse flavor nuances. The housekeeping team is very attentive and was always available to fulfill my wishes. In particular, the many artworks/pictures in the hotel create a fantastic atmosphere. I'm already looking forward to my next stay at the hotel. Thank you to the entire team of the Althoff St. James's Hotel & Club for the wonderful time.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 2 Mar 2024
Dear Rainer M, Thank you so much for taking the time to share your wonderful feedback about your recent stay at the Althoff St. James Hotel! We are thrilled to hear that your London trip was made even more enjoyable by your experience with us. It warms our hearts to know that you found our hotel to be a beautiful gem in Mayfair and appreciated its excellent location. We strive to create a warm and welcoming atmosphere for our guests, and we are delighted that you felt that warmth throughout your stay. Our team takes great pride in providing friendly, polite, helpful, and attentive service without being obtrusive, and it's rewarding to hear that they made a positive impression on you. We're glad you found the room comfortable and impressive, with luxurious bed and bathroom amenities. We would be absolutely delighted to welcome you back on your future visits to London! Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dan T wrote a review Feb 2024
15 contributions8 helpful votes
Made a reservation at this hotel due to business commitments in the area. After a busy day I looked forward to a good night sleep. Unfortunately this was not to be. After one hour of sleep I was disturbed by a member of staff knocking on the door claiming room service, which I did not arrange. They subsequently knocked on other doors in the immediate area announcing the same. Attempted to ignore this to no avail as a member of staff repeated the same process ten minutes later. Needless to say this did not bode well for a good night sleep. This was equally perpetuated with two other issues; the air conditioning / cooling of the room appeared to be non-functional as the room was uncomfortably warm and the noise coming from the adjoining room was quite loud. Due to the high cost of the room one would expect better. On a side note the decor of the room is looking quite tired and the bathroom is EXTREMELY small
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: A discretionary (non optional) 5 per cent service charge is not included and payable upon...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 24 Feb 2024
Dear Dan T, Thank you sincerely for choosing to stay with us and for taking the time to provide us with your invaluable feedback. We genuinely appreciate your input, and I would like to extend my sincere apologies for any inconveniences you may have encountered during your stay. Your satisfaction is of the utmost importance to us, and we regret that we fell short of your expectations. I am pleased to acknowledge that we have had a thorough discussion regarding your stay through email. I am delighted that we were able to reach a fair and collaborative agreement that addresses your concerns. Your feedback is instrumental in helping us improve our services, and we are committed to making necessary adjustments based on your suggestions. We genuinely value your patronage, and it would be our pleasure to welcome you back to our esteemed establishment in the future. We are dedicated to providing an exceptional experience for our guests, and we hope to have the opportunity to demonstrate the improvements we have implemented. Once again, we appreciate your understanding and look forward to the opportunity to host you again. Warm Regards, Ciaran McGee Assistant Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jonathan G wrote a review Feb 2024
1 contribution
Among the best hotels in the UK in terms of service (fast and perfext) and location (very quite and safe, close to everything like shopping areas, nightlife, china town, museums and of course the Buckingham Palace). Nice and very courteous staff. I was glad they have a chanel that broadcasted live the superbowl. Alex, until next time.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 14 Feb 2024
Dear Jonathan G, Thank you very much for taking the time to share your detailed feedback regarding your recent stay at the Althoff St. James’s Hotel & Club. ! We are thrilled to receive full score and pleased to hear that you overall enjoyed your stay, especially the hotel location and service provided by the staffs! We hope to have the opportunity to welcome you back to St. James's in the future so we have the opportunity to deliver our warm hospitality and exceed your expectations. In the meantime I send you my very best regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Renata Rocha S wrote a review Jan 2024
1 contribution
Stayed there in Jan/24 and the whole staff were extremely kind and attentive. The rooms were always tidy and clean and the hotel is in a perfect location! We had to rearrange our trip and they were very proactive in attending our needs to make everything happen!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Não tem academia, mas possuem convênio com uma a 5 minutos andando de distância.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 28 Jan 2024
Dear Renata Rocha S, Thank you very much for taking the time to share your detailed feedback regarding your recent stay at the Althoff St. James’s Hotel & Club! We are thrilled to hear that your London trip was made even more enjoyable by your experience with us, especially the room, hotel location and service provided by staffs! We would be absolutely delighted to welcome you back on your future visits to London. If there's anything specific you loved or anything we can improve upon, please don't hesitate to let us know. Safe travels, and we look forward to hosting you again! Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€332 - €540 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st jamess hotel, st james club london, hotel st jamess
LOCATION
United KingdomEnglandLondonSt. James's
NUMBER OF ROOMS
60
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ST. JAMES'S HOTEL AND CLUB MAYFAIR - UPDATED 2024 Reviews & Price Comparison (London) - Tripadvisor

Frequently Asked Questions about St. James's Hotel and Club Mayfair
Which popular attractions are close to St. James's Hotel and Club Mayfair?
Nearby attractions include London Party Pub Crawl (0.3 km), May Fair Bar (0.3 km), and Regent Street (0.2 km).
What are some of the property amenities at St. James's Hotel and Club Mayfair?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at St. James's Hotel and Club Mayfair?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at St. James's Hotel and Club Mayfair?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. James's Hotel and Club Mayfair?
Yes, parking is available to guests.
What are some restaurants close to St. James's Hotel and Club Mayfair?
Conveniently located restaurants include Ormer Mayfair, May Fair Kitchen, and The Palm Court.
Does St. James's Hotel and Club Mayfair have airport transportation?
Yes, St. James's Hotel and Club Mayfair offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at St. James's Hotel and Club Mayfair?
Yes, dry cleaning and laundry service are offered to guests.
Does St. James's Hotel and Club Mayfair offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at St. James's Hotel and Club Mayfair?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to St. James's Hotel and Club Mayfair?
Many travellers enjoy visiting Houses of Parliament (1.3 km), Tower of London (4.4 km), and Churchill War Rooms (0.9 km).