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St. James's Hotel and Club Mayfair

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7-8 Park Place, London SW1A 1LS England
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About

#213 of 1,205 hotels in London
Location
Cleanliness
Service
Value
St. James’s Hotel and Club is a five star townhouse hotel tucked away in a quiet cul-de-sac in St James’s, near Mayfair and Piccadilly. It is ideally located within central London and it is the perfect base for shopping, culture as well as business meetings or events. A multi-million pound restoration has created a harmony between contemporary chic and Victorian elegance. With fabulous Penthouse suites and some of the best guest room terraces in London, the hotel boasts stylish, sleek, contemporary yet elegant interiors finished with handmade silk wallpaper, black lacquered furniture, handcrafted Murano glass chandeliers and polished natural stone in the bathroom. A magnificent art collection also features throughout the hotel.The Michelin-starred restaurant Seven Park Place is headed up by award-winning Executive Chef William Drabble and offers a modern-French cuisine made up of primarily British ingredients. William oversees also private dining, room service and the hotel’s more informal yet stylish dining space, William’s Bar & Bistro. Traditional afternoon tea is served daily.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Wine / champagne
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Tile / marble floor
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Classic
Languages Spoken
English
1176Reviews16Q+A100Room tips

Reviews
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Ann F wrote a review Jan 2023
Belgium32 contributions14 helpful votes
The hotel is good - very nice service (people are friendly and service minded), bar was OK, the restaurant is OK, the breakfast was OK (strange that you have to pay extra for English breakfast) but the double room was very small (more specially the bathroom was extremely small). The airconditioning was or too hot or too cold and the air circulation was too intense (even with the setting on LOW). Price/quality of the bedroom was not in proportion.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: ask a bigger bedroom
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 3 weeks ago
Dear Ann F, Thank you for having chosen to stay here at the Althoff St. James's Hotel & Club, and for taking the time to share your feedback. I'm happy to read, that you enjoyed the service provided our staffs. I am sorry to hear that the air conditioning did not function at desired temperature and our bedroom not meeting your expectation. We would also like to find out more information, especially your experience at our restaurant and bar for further improvement. May I kindly invite to send me an e-mail to yubin@stjameshotelandclub.com to communicate further? Please accept my apologies for the shortfall in experience on this occasion, and we sincerely hope to have the opportunity to welcome you back to stay here at St. James's upon your next trip to London in the very near future. Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ian B wrote a review Dec 2022
Los Angeles, California13 contributions10 helpful votes
London - always an expensive visit we tried to squeeze in a couple nights. For $365 BPS a night - we were looking to safe a few dollars... as this part of our trip was not on our budget. We came in with few expectations - they were not exceeded The hotel is nicely tucked away in a corner street - quiet (A plus) Very boutique - doorman was very nice and assisting. We left our bags as our room wasn't ready... and we went about our busy day. We returned to find our tiny room overwelmed by our bags (not uncommon) Bed 1-10 was a 5 Sheets were a 5 Bathroom towels (too few) were a 5 - too small for my 6'2'' frame. Bathroom was big enough for 1/2 of me at a time (TINY) We did not eat at the hotel - we were in town for only a couple nights with lots of appointments... I would stay here again for the rate but do not expect much luxury. Rooms were nicely cleaned Service was positive Experience was positive despite a very difficult reservation experience.
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Date of stay: December 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 16 Dec 2022
Dear Ian B, Thank you for your recent stay with us here at the Althoff St. James's Hotel & Club, and for taking the time to review our hotel and share your feedback which is extremely valuable. I am very glad to read you enjoyed our hotel's location and service provided by our staffs, which our doorman and housekeeping team will be delighted to hear. Please accept our apologies for any shortcomings with our product and experience at making a room reservation, which have been shared with the teams. We hope to be able to welcome you back to St. James's in the future so we have the opportunity to deliver our warm hospitality and exceed your expectations. In the meantime I send you my very best regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amavicustomdesigns wrote a review Nov 2022
New York City, New York97 contributions111 helpful votes
I LOVE this hotel.....its cozy and lovely and the staff is INCREDIBLE ........the bar is cozy and the have a lovely menu. I love to sit downstairs and work during the day, it has a park near by and is in the BEST location!!!!
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 29 Nov 2022
Dear Amavicustomdesigns, Thank you for having chosen to stay here at the Althoff St. James's Hotel & Club and for taking the time to share your feedback. We are very glad to read that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the location, bar menu and service provided by our staffs! I thank you for your valuable feedback and we look forward to welcoming you back to the St James's Hotel and Club soon! Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea wrote a review Nov 2022
Lucerne, Switzerland9 contributions4 helpful votes
We stayed at St.James Hotel for 7 nights and enoyed our stay from beginning til end. The rooms are for London extremely spacious and quiet eventhough the hotel is located very central. You can walk to Buckingham Palace or Picadilly Circus within 10 minutes. We often walked or used the near tube or buses for tranportation as it is so well located. The stuff of the hotel made us feel at home and was extremely friendly and helpful during the wohle stay. Especially Andrei (Congierge) gave us a lot of tips where to go and what to visit or to eat and was always extremely helpful and friendly. Also the sihft leader from breakfast (unfortunately we forgot to ask about his name) from Sierra Leone made our stay unforgettable and served us with a good portion of humour. We can recommend this hotel to anyone travelling to London and will return definitely when coming back to London one day.
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Date of stay: November 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 29 Nov 2022
Dear Andrea S, Thank you very much for your stay and the time you spend to evaluate our hotel! We are very happy you fully enjoyed the stay at the Althoff St. James’s Hotel & Club! I will pass this onto our team, especially Andrei and breakfast team who will be delighted to hear. On behalf of the entire team, I thank you for your lovely feedback and we hope to have to have the opportunity to welcoming you back to the St James's Hotel and Club in the near future. Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa F wrote a review Oct 2022
Wilmington, Delaware1 contribution
This hotel is absolutely perfect-large enough to have a wonderful restaurant and bar, but small enough to give personalized service. For example, when we arrived from the US, we discovered that our reservation was incorrect. It was our fault, but they were not expecting us until the following week! Stefanie, the Assistant Front of House Mgr, literally saved our trip by correcting the error within minutes! Andrei in Reception gave us many wonderful tips for things to see and do in London and Marcus in the bar/breakfast area made us feel welcome each morning! Everyone we met at this hotel provided exceptional service. I can hardly wait to go back!
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Be sure to ask hotel staff for their recommendations for things to do and see while in London if...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francesco Sardelli, General Manager at St. James's Hotel and Club Mayfair
Responded 4 Nov 2022
Dear Inspire99519, Thank you for your recent stay with us here at the Althoff St. James's Hotel & Club, and for taking the time to review our hotel and share your feedback which is extremely valuable. I am thrilled to hear that your stay was exceptional and that Stefanie, Andrei and Marcus made your stay even more memorable. We hope to have the opportunity to welcome you back to St. James's in the nearest future to deliver our warm hospitality and exceed your expectations again! Kind regards, Yubin Parker Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan C wrote a review Oct 2022
Alexandria, Virginia7 contributions
+1
We were made to feel very welcome at the St. James from the moment we stepped out of the taxi and were greeted by the doorman. Then the front desk staff greeted us so warmly - they were very professional and kind. Since we were too early for our room, they stored out baggage and then showed us a great pub for lunch - the manager literally walked out of the hotel with us to show us a hidden shortcut. It was lovely to return from lunch to our beautiful room. Our stay was only three nights but we felt like we were leaving friends at the end. The St. James is elegant yet very warm and friendly. It is very convenient to Buckingham Palace and to the first stop on the Big Bus Tour. I truly can not wait to return to London and the St. James.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francesco Sardelli, General Manager at St. James's Hotel and Club Mayfair
Responded 4 Nov 2022
Dear guest, Thank you for your recent stay with us here at the Althoff St. James's Hotel & Club, and for taking the time to review our hotel and share your feedback which is extremely valuable. I am very delighted to read that you enjoyed your stay and the hospitality of our team. We hope to have the opportunity to welcome you back to St. James's in the nearest future to deliver our warm hospitality and exceed your expectations again! Kind regards, Yubin Parker Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer W wrote a review Oct 2022
2 contributions1 helpful vote
An unassuming hotel tucked away on a quiet street was my initial appeal to this location. However, I was blown away by the amazing attention paid to the guest experience, down to the smallest details. Rooms were attended to and restocked with fresh toiletries daily without request. The staff is very friendly and knowledgeable and went above and beyond my expectations to ensure my family had a wonderful stay. The concierge went so far as to track down the sellers of the fragrance that filled the halls for me to purchase because I loved it so much. The hotel is in close proximity to so many tourist gems and the staff was very kind in helping to navigate our stay. I rave about this hotel to anyone who asks - it truly elevated an already beautiful experience in London.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 13 Oct 2022
Dear Jennifer W, Thank you for your recent stay with us here at the Althoff St. James's Hotel & Club, and for taking the time to review our hotel and share your feedback which is extremely valuable. I am very glad to read you enjoyed our hotel's location, accommodation and service, especially provided by our concierge team. We hope to have the opportunity to welcome you back to St. James's in the nearest future to deliver our warm hospitality and exceed your expectations again! Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Drew K wrote a review Oct 2022
A very quiet and superbly staffed small luxury hotel located at the end of a street. Great access to all the gems in Mayfair. Andrei at the front door was most helpful and delightful making my stay flow with ease.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 10 Oct 2022
Dear 526drewk, Thank you very much for your stay and the time you spend to evaluate the Althoff St. James’s Hotel & Club! I am very happy to read, that we could meet your expectations and enjoyed our hotel's location, especially service provided by Andrei! I really hope to welcome you again soon! Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen E wrote a review Sep 2022
2 contributions
I really enjoyed my 3 night stay at the St. James Hotel. The location is in walking distance to the Palace, St. James Palace, the park, national gallery and great dining. The staff was very helpful and attentive. Food in the restaurant on the first floor was very good.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 26 Sep 2022
Dear Karene668, Thank you for having chosen to stay here at the Althoff St. James's Hotel & Club, and for taking the time to share your feedback. I am very happy to read that we could meet your expectations and that you enjoyed the location and service. Your kind feedback will be passed onto our team who will be delighted to hear! We hope to welcome you again soon! Kind regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Craig A wrote a review Sep 2022
1 contribution
The best 3 things about this hotel is its location, the second is…. wait, there isn’t a second 😏. There is nothing majorly wrong with this hotel, it is all just small niggles, but with so very many, in combination, it is a disaster. The whole thing can be encompassed with two comments 1) total and utter lack of staff and 2) the hotel is very, very tired. If you must visit St James’s, wait until it has been refurbished (surely that must be well overdue) and hopefully by then, they would have solved there woeful staffing issues. Until then, use another hotel, and if you are spending £500 a night, who knows you may be lucky to order a cup of tea, because l do not exaggerate in this hotel that - is an impossibility!
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: The hotel?
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yubin Park, Guest Services / Front Office at St. James's Hotel and Club Mayfair
Responded 26 Sep 2022
Dear CraigaM8158KB, Thank you for your recent stay with us here at the Althoff St. James's Hotel & Club, and for taking the time to review our hotel and share your feedback which is extremely valuable. I am very glad to read you enjoyed our hotel's location. My sincere apologies for the shortfall in the service experience you encountered and not meeting your expectation for the hotel product. This is something we are very much working on and thank you for bringing to our attention where we can improve and thank you also for your understanding. I have shared your feedback with the team and we will provide additional training to ensure to deliver our warm hospitality. We very much hope to be able to welcome you back in the near future so we can restore your confidence and deliver the warm St. James's hospitality we have become known for over many decades. Sending my kindest regards, Yubin Park Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$327 - US$558 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
st jamess hotel, st james club london, hotel st jamess
LOCATION
United KingdomEnglandLondonSt. James's
NUMBER OF ROOMS
60
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ST. JAMES'S HOTEL AND CLUB MAYFAIR - UPDATED 2023 Reviews

Frequently Asked Questions about St. James's Hotel and Club Mayfair
Which popular attractions are close to St. James's Hotel and Club Mayfair?
Nearby attractions include London Party Pub Crawl (0.3 km), May Fair Bar (0.3 km), and Regent Street (0.2 km).
What are some of the property amenities at St. James's Hotel and Club Mayfair?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at St. James's Hotel and Club Mayfair?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at St. James's Hotel and Club Mayfair?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. James's Hotel and Club Mayfair?
Yes, parking is available to guests.
What are some restaurants close to St. James's Hotel and Club Mayfair?
Conveniently located restaurants include Ormer Mayfair, May Fair Kitchen, and Wiltons.
Does St. James's Hotel and Club Mayfair have airport transportation?
Yes, St. James's Hotel and Club Mayfair offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at St. James's Hotel and Club Mayfair?
Yes, dry cleaning and laundry service are offered to guests.
Does St. James's Hotel and Club Mayfair offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to St. James's Hotel and Club Mayfair?
Many travellers enjoy visiting Churchill War Rooms (0.9 km), Tower of London (4.4 km), and Houses of Parliament (1.3 km).
Is St. James's Hotel and Club Mayfair accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.