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London City Suites By Montcalm

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#329 of 1,080 Hotels in London
Certificate of Excellence
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London City Suites By Montcalm
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349 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Jeonju, South Korea
Reviewed 7 June 2015

I had a nice stay at this hotel. The staff were brilliant - at all levels - and the room was well equipped. I was really surprised to see a suite of Chesterfield sofas in the porch of the London City Suites building, with fake grass and fleece blankets, so when I got back to the hotel, I asked the...

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Helpful?
1Thank midnight-movie
Steven S, General Manager at London City Suites By Montcalm, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at London City Suites, we thoroughly value and appreciate your feedback. We were disappointed to hear that on this occasion we failed to meet your expectations regarding quality of service. We were equally sorry to hear of the inconsistencies you encountered during your dining experience and will...

Reviewed 5 June 2015

I liked this hotel. The room was great and I always rate a coffee maker, complementary water and fruit in the room. Only thing I didn´t like too much is the amount of people working there. When we arrived, I counted 10 people in the small reception and I had to handshake the guy showing me to my room. A...

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Helpful?
Thank Hoj300
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Hoj300 Thank you for your review and I very much appreciate you taking the time to share your thoughts with us. I am sorry you felt the handshake is trying a bit too hard - we just find that sometimes some good old fashioned manners and greetings go a long way to making people feel at home and well...

London
Reviewed 3 June 2015

Stayed at this hotel as close to the office and I needed to get an early train from Liverpool Street Pros Good location Polite and friendly staff Well decorated Efficient check in Cons Chaotic. Had booked a single room and was told upon check in that I had been upgraded to a double. All very nice, however the double was...

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Helpful?
4Thank WilmaLondon
Steven S, General Manager at London City Suites By Montcalm, responded to this review

Dear Guest, We appreciate your comments, and I was disappointed to read of the service levels experienced during your visit. There cannot be any excuse for inattentive service and I sincerely apologise for the discomfort this may have caused. Your comments have been shared with the relevant departments for urgent review and I have made sure that additional training is...

Edinburgh, United Kingdom
Reviewed 2 June 2015

Stayed 1 night as I had a meeting to attend nearby. The staff were very friendly, room fantastic for business travellers and location perfect for my purposes. The bed was very comfy, high grade sheets - the usual. The room was a little dark as the choice of lighting did not allow for brightness. I stayed in room #604 which...

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Helpful?
Thank afropolitchick
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear afropolitchick Thank you for your review. I am pleased you enjoyed the hotel. Thank you for the feedback on the room. We are looking into this and seeing what can be done. I hope to have you back soon for some more yummy breakfast. Steven

Worthing, United Kingdom
Reviewed 2 June 2015 via mobile

As a Bride and Groom, we stayed overnight for no more than 6 hours. However, the room was excellent and tastefully decorated by the staff with rose petals and a pretty heart shaped towel display, complimentary wine etc. This was very sweet. We did not stay for breakfast and the hotel is an amusing place to get out of as...

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Thank TheHuntsWorthing
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear TheHuntsWorthing Thank you for your wonderful review and a big congratulations!!! How honoured are we to have you stay with us on such a special day. We hope you are able to join us again soon. Steven

Liverpool
Reviewed 27 May 2015

Really nice hotel situated conveniently near Barbican and Moorgate tube stations. Booked a deluxe double room which was well furnished although slightly on the small side. We had a problem with our light switch to which the manager gave us a free upgrade to a WOW suite (see pics) for our second night, which was a nice touch. Staff helpful,...

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Helpful?
Thank LeeLad82
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear LeeLad82 Thank you for your fab review. The team are always striving to ensure our guests feel and home and are well looked after - I am so pleased you enjoyed the experience. Please do come stay again soon. Steven

Zurich, Switzerland
Reviewed 26 May 2015 via mobile

To sleep one night in London I decided to sleep over in the Lonodn City Suites, why? The reputation seemd to be excellent, the pictures promised a good blend of modern and 5* traditions which I appreciated alot. I was not disappointed at all, the accomodation was clean, modern and hold it s promises. Later on I went out to...

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Thank S_Mastel
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear S_Mastel Thank you for your review and wonderful feedback which was really great to read. I am so pleased you enjoyed your stay. We are looking forward to your next stay. See you soon. Steven

London, United Kingdom
Reviewed 17 May 2015

Have just returned home from our one night in the London City suites. I wanted to treat my wife to the 5 start experience for her 40th birthday, and this hotel did not disappoint. From the well appointed and relatively spacious, deluxe double room, with the amazing "rain shower" in the bathroom, to the beautiful lobby area, this hotel hit...

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Thank iain c
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear iain c Thank you for your great review. I am so pleased that you had a little escape time away from the kids and had a chance to relax with us. Its what we are here for and it was our pleasure having you. Come again soon Steven

Newmarket, United Kingdom
Reviewed 13 May 2015

We stayed for Friday and Saturday night. The room was very well equipped (although only one bathrobe?)with everything you could need. It was clean and the blackout curtains were welcome. Our room was also very quiet despite being on the road overlooking the pub. The service was attentive and I couldn't fault it. A good place to stay for business...

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Thank Nicky4116
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Nicky4116 Thank you for staying with us and sharing your lovely review. Our standard is two bathrobes per room and I am sorry about the oversight of only having one on this visit. I am so pleased you did enjoy your stay and I hope we have the pleasure of having you back with us soon. Steven

Hadleigh, United Kingdom
Reviewed 10 May 2015 via mobile

Very good hotel, probably recently refurbished. The room we had wasn't very large (this is to be expected in London) but still of a very decent size. Bathroom was very good with a large bathtub. Service was very good and helpful. The hotel is 10min away by foot from Barbican tube station which is very convenient. The hotel is very...

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Helpful?
Thank Le_Saimon
StevenSands, General Manager at London City Suites By Montcalm, responded to this review

Dear Guest Thank you for your review and I am so pleased you had a good stay with us. All of our mattresses come equipped with a firm and a soft side and can be changed on your request. Please do let us know next time you stay and we will be more than happy to have this changed. Kind...

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about London City Suites By Montcalm

Address: Sundial Court 42-46 Chiswell Street, London EC1Y 4SD, England
Region: United Kingdom > England > London > City of London
Price Range: €141 - €335 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London City Suites By Montcalm 5*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Cheap Tickets, Agoda, Montcalm Hotel (London) Ltd & Precis Properties Ltd and Jetsetter so you can book your London City Suites By Montcalm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
London City Suites By Montcalm Hotel London
Hotel Style:
#126 Romantic Hotel in London
#234 Luxury Hotel in London
#242 Business Hotel in London
#340 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London City Suites By Montcalm staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure if there are any. If they are all as poorly designed as mine was.”
 of 5 bubbles TU36, 11 Jan 2017 | Read review
“Speak with Alice!”
 of 5 bubbles JonorcaB, 30 Nov 2016 | Read review
“Do not order room service. You get a free smartphone with internet to take out on the town for the stay.”
 of 5 bubbles Pejules, 7 Nov 2016 | Read review
“My room on L3 in the west wing was quiet.”
 of 5 bubbles 781mareel, 6 Nov 2016 | Read review
“don't stay !”
 of 5 bubbles Worldtraveller1953, 14 Sep 2016 | Read review
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