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Hilton London Paddington

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Hilton London Paddington
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3,539 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Paddington
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Showing 3,097: English reviews
London, United Kingdom
Reviewed 25 April 2015

The bed was very comfortable and the food was excellent. The staff were friendly but the room was slightly noisy with the window open but you are in central London so what else can you expect. Overall a very good Hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Philip G
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Philip G, We cannot thank you enough for leaving us a grand 4-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased...

Lynchburg, Virginia
Reviewed 23 April 2015

I stayed at the Hilton Paddington prior to flying back to the US. Its location connected to the Paddington rail/tube station and access to the Heathrow Express makes it a great place to stay for those flying to the US. I was upgraded to a larger room when I checked in by a very friendly and efficient staff. The room...

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Helpful?
Thank EscapingtheBurg
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear EscapingtheBurg, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to...

Blaine, Minnesota
Reviewed 22 April 2015

When we checked in, the front desk staff were most helpful, The hotel room was wonderful and the food and service in the restaurant was first class. The dinner and wine at dinner made our day. We thank the staff and Hilton Hotels for delivering a first class experiencee. We will go back again!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank stalcuin
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear stalcuin, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to...

West London
Reviewed 21 April 2015

We had afternoon tea here today . My friend and i treat ourselves once a month so we consider ourselves connoisseurs . This hotel has been the best yet. We were met at reception by two lovely smiley ladies, taken to our table where Elisa run through the menu for us , you get a choice of fillings for your...

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Helpful?
1Thank saffy50
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear saffy50, Thank you for sharing a fabulous 5-star review of our Afternoon Tea. It is gratifying to know that you had a great time at our Brasserie and that you enjoyed your experience. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed your expectations. We look...

Wicken
Reviewed 21 April 2015

Bailey. My name is Bailey. It's not really that difficult. But Sara took about 10 minutes and then asked me if I could show her confirmation of my booking. I could. I did. But having spelt out my surname ten times I was fed up. She didn't offer me an upgrade. She rattled off a rehearsed speech about the internet....

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Helpful?
Thank PlumBailey
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear PlumBailey, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We are very disappointed to hear of your experience on this occasion. Please accept our sincere...

Reviewed 20 April 2015 via mobile

Very nice rooms, clean and comfortable. Just make sure you're not over the bar, unless you enjoy loud, thumping music and shouting patrons in the street until 4 am! The very friendly and helpful staff moved us the next night, even upgraded us. The exec lounge has decent food and is a nice place for a snack or drink.

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Helpful?
Thank Edythe K
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Edythe K, We cannot thank you enough for leaving us a grand 4-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased...

Acerra, Italy
Reviewed 20 April 2015 via mobile

I'm at Hilton Paddington weekly for my job. The quality of hotel is high rated with a great hall. Rooms have great furniture and really wide. All bath amenities are there and for HHonors member as me every week there is a nice gift. Breakfast seems fine, I can't judge as the lounge for Gold/Diamond members, like me, I think...

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Helpful?
Thank GuidoEsposito
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear GuidoEsposito, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would recommend our Hotel to others. We look forward to welcoming you back to Hilton London Paddington again in the very near future. Yours sincerely...

Reviewed 18 April 2015

I stay here at least twice a month on business trips. Staff are extremely friendly and helpful. The rooms are all well decorated and extremely clean. One of the better hotels for accessing all areas of London.

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1Thank nejperry
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear nejperry, Thank you for sharing a fabulous 5-star review of our Hotel. It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had pleasant and comfortable stays with us so far. We look forward to welcome you back to Paddington in the not too distant future. Yours sincerely David Guest Relations

Ashford, United Kingdom
Reviewed 18 April 2015

Without a shadow of doubt this was one of the worst hotels (claiming to be a 4 star..!) we have ever stayed in any place. The receptionist guy was blatantly rude and presumptuous and could not even find me in their outdated computer system and kept us standing for a good 20 minutes. When we arrived in the room (of...

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Helpful?
8Thank kumar_rudra
Mark R, General Manager at Hilton London Paddington, responded to this review

Dear kumar_rudra. Thank you for taking the time to write about your stay. I am sorry to hear that you did not enjoy your experience with us and I do apologise for the issues that you have reported. With reference to some of the issues raised, I can assure you that our computer system is a brand standard and hence...

BUDE, United Kingdom
Reviewed 17 April 2015

Mediocre room. Mediocre food, average service. The only really good thing about the hotel is the location. I have stayed in many hotels throughout the UK and many in London and, especially for the price, this fell well short

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Paul V
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Paul V, Thank you for your comments on our Hotel. We are very disappointed to hear of your experience on this occasion. Please accept our sincere apologies as this is not the usual level or standards that we aim to achieve. We would welcome the opportunity to accommodate you again at Paddington when you next time require accommodation in...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: €147 - €367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton EMEA, Booking.com, Hotels.com, Priceline, Travelocity and Jetsetter so you can book your Hilton London Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hotel Style:
#269 Luxury Hotel in London
#271 Business Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Paddington staff and other travellers.
57 questions
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Questions? Get answers from Hilton London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room facing the street is lovely to stay. This is London and not a country retreat!”
 of 5 bubbles JeffK284, 12 Jan 2017 | Read review
“Do not select a Queen Suite!”
 of 5 bubbles andreGeneva, 8 Jan 2017 | Read review
“Avoid eating in their cafe.”
 of 5 bubbles RickW419, 6 Jan 2017 | Read review
“Get a room as far away from the first floor disco as possible.”
 of 5 bubbles dentman2016, 3 Jan 2017 | Read review
“Room 523 was very quite and away from the lifts.”
 of 5 bubbles International-Deal, 19 Dec 2016 | Read review
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