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Hilton London Paddington

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Hilton London Paddington
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3,597 Reviews from our TripAdvisor Community

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Showing 3,146: English reviews
Reviewed 12 June 2015 via mobile

Hotel booked because friends living nearby and recommended The hotel. Airport Express ends at Paddington Station. My experience very good. Entrance from Paddington Station which however should be marked better. As a first timer I walked around the building. Room ok but should have reading lights as generally a bit dark. All amenities standard. Surprise staff very friendly. Normally I...

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Helpful?
Thank Bobfu
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Bobfu, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your stay. We take pride in delivering high levels of service standards and it is delightful to...

Washington DC, District of Columbia
Reviewed 10 June 2015

The hotel is in a very convenient location with a Tube station below the hotel and it is especially convenient if you are planning to take advantage of the Heathrow Express which is just down the escalator from the lobby. The lobby is very nice and high energy. The desk clerk who checked into the hotel was not friendly or...

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Helpful?
1Thank dianne s
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear dianne s, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there had been an issue with which you were...

Austin, Texas
Reviewed 9 June 2015

Road Warrior Ratings Hilton Paddington is attached to one of the busier train stations in London, and the termination point of the high speed train from Heathrow. This hotel is 161 years old. You feel like you are in a hotel with a long London legacy, but she looks great and doesn't have any wrinkles. Check-In? Hilton Honors precheck. 30...

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Helpful?
Thank CloudyDoug
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear CloudyDoug, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to...

Tampa, Florida
Reviewed 9 June 2015

The fine points we wish to highlight first. We'll discuss the room issues as our closing because you should consider many of the fine features this hotel offers and then be specific and watchful of the room assigned. The hotel is located within the roof area of the London Paddington Train Station. You simply walk from platform, up an escalator...

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Helpful?
1Thank TEEBNTPA
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear TEEBNTPA, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We are glad to hear that you are a long term loyal member to the Company...

Liverpool, United Kingdom
Reviewed 8 June 2015

This was a real surprise my husband didn't tell me where we would be staying so I had no clue. This hotel was huge, literally around the corner from Paddington station and a short bus trip to Oxford street. The room was lovely and the staff were great. Breakfast was way too much, I usually grab a banana. It made...

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Helpful?
Thank Jenny S
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Jenny S, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant, comfortable and memorable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very...

Newcastle Upon Tyne
Reviewed 8 June 2015

I couldnt have been much disappointed by this hotel and the service i was given. I tried to ammend my booking due to a huge change in my personal circumstances. They wouldn't offer any assistance and said my only option was to cancel and they wouldn't refund a penny of the £187 room cost for one night. Eventually i decided...

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Helpful?
1Thank Rachel R
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Rachel R, Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. We were sorry to hear that there there had been several elements with which you...

North West
Reviewed 7 June 2015

My 3rd visit to this hotel and had a great time. Reception staff were exemplary, as good as any 5 star hotel I have stayed in. A special thanks to Martin for a smooth check-in and check-out process. I like good service and the hotel didn't fail, I visit London a lot and this may now become my preferred place...

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Helpful?
Thank Michael_Mc69
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Michael_Mc69, Thank you for sharing a fabulous 5-star review of our Hotel. It is gratifying to know that you had a great time in London and the icing on the cake was your stay at Hilton London Paddington. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to...

Sullivan's Island, South Carolina
Reviewed 7 June 2015

We took the day flight out of Newark, landing at Heathrow about 10 PM. By the time we got through customs and took the Heathrow Express in to Paddington it was great to have our hotel only yards away from where the train stopped. Staff was very friendly. Room was a bit worn but adequate. However, if looking for a...

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Helpful?
Thank Mavmed
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear mavmed, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel's unbeatable location and facilities and that you had enjoyed your stay. At the same time we are very disappointed to hear of...

Chilliwack, British Columbia, Canada
Reviewed 5 June 2015

Stayed here at the end of a long tour and was relieved the room was so comfortable and close to the Heathrow express. This was the first time I have travelled alone and the staff were so friendly and helpful. They gave me great directions and maps. Breakfast was excellent and loved the early opening time. The hotel Is very...

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Helpful?
Thank Cindy S
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Cindy S, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your stay. We take pride in delivering high levels of service standards and it is delightful...

London, United Kingdom
Reviewed 4 June 2015

Stayed at the hotel for over 2 weeks end of May. The staff at the front desk who helped me with my bags (Mr. Prasanna), was very helpful, i had a few last minute issues which he effortlessly resolved for me and helped me get on with my day's work which was very critial at te point in time .....

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Helpful?
1Thank mary m
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear mary m, We cannot thank you enough for leaving us a grand 5-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: €173 - €398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hotel Style:
#271 Business Hotel in London
#274 Luxury Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Paddington staff and other travellers.
59 questions
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Questions? Get answers from Hilton London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't eat here”
 of 5 bubbles tender2017, 18 Feb 2017 | Read review
“Tower rooms far better than the normal ones”
 of 5 bubbles PEB61, 15 Feb 2017 | Read review
“I would choose a room with a view at the train station as rooms in the front can be noisy”
 of 5 bubbles JacekTarkiewicz, 14 Feb 2017 | Read review
“269 was OK bar steps up in the corridor from the lift if you have a heavy bag”
 of 5 bubbles Exeterexplore, 12 Feb 2017 | Read review
“Choose a room with a view towards Praed street”
 of 5 bubbles Peshlak, 5 Feb 2017 | Read review
5 of 5