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Hilton London Paddington

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Hilton London Paddington
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3,598 Reviews from our TripAdvisor Community

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Showing 3,147: English reviews
Victoria, MN
Reviewed yesterday NEWvia mobile

Stayed here for business.. centrally located within walking distance from office. Easy train ride directly from airport to Paddington station, super convenient. Nice rooms and amenities as well as good service with hotel staff. Had lunch buffet and the good wasn't great plus service was not great. Took forever to get water. Would recommend for anyone staying in London and...

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Helpful?
Thank ekoenig
Amsterdam, The Netherlands
HOTEL’S FAVOURITE REVIEW
Reviewed 16 January 2017 via mobile

What a great stay we had! Staff is extremely helpful. They made us feel at home from start to finish. From reception to the cleaners. All very nice and friendly. The hotel looks amazing. I loved the art deco style of the rooms. Breakfast was amazing with again staff that went to great length to make us feel good. If...

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1Thank pieter t
About Hotel's Favourite Review
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear pieter t, It gives us such great pleasure to learn that overall everything about Hilton London Paddington ensured that you had a pleasant and comfortable stay. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed your expectations. We look forward to welcoming you back to Paddington...

London, United Kingdom
Reviewed 3 days ago NEW

Unusually tasting chips half cold half warm and steak warmish didn't reckon much to the curry and people serving who's English isn't the first language to complain too. Resulted with diahorhea day after.

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Helpful?
Thank tender2017
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear tender2017, Thank you for sharing your concerns with us. In order to investigate your comments we require further information. Please can you send the full details of your concern to susan.edwards@hilton.com . We look forward to hearing from you further in due course. Yours sincerely Alex Guest Relations

Waterloo, Ontario
Reviewed 4 days ago NEW

I had none of the issues that others talk about. Nice place, great vfm for London, we experienced helpful and efficient service. Now, I am a Hilton gold member, so that may have affected how well they treated me, but it was great. Members get access to the lounge with free breakfast and snacks. I had booked a queen suite...

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Helpful?
1Thank Dave B
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Dave B, Thank you for being a loyal Hilton Guest and for choosing to stay with us. We are delighted to hear that you and your family have fully enjoyed our Hotel, the team, the facilities and amenities and you had a lovely overall experience. We look forward to welcoming you back to Hilton London Paddington again in the...

Dublin, Ireland
Reviewed 4 days ago NEW

I really can't thank the staff enough for really going the extra mile to ensure that we had a successful meeting and event at the hotel. I want to mention again, those who excelled every expectation and delivered the best customer service I've ever had at a hotel: Alis, Mourad, Salesh, Rakesh, Alexandra, Mustafa, Vickki, Renata and Kevin, you are...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank jesshX6995YZ
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear jesshX6995YZ, Thank you for sharing a fabulous 5-star review of our Hotel. It is gratifying to know that you had a great and successful meeting and visit to Hilton London Paddington. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to exceed your expectations. We look forward to...

Sydney, Australia
Reviewed 4 days ago NEW

Pleasant4night stay, great location and helpful staff. Very good breakfast to begin each day. Better lighting in the room for reading would be beneficial. Lots of restuarants close by to enjoy a different one each night.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 90denise
HiltonLonPaddington, Public Relations Manager at Hilton London Paddington, responded to this review

Dear 90denise, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your stay. We do look forward to welcoming you back to the Hotel again in the future....

Austin
Reviewed 5 days ago NEW

I travel to London often. First time staying at Hilton. Chose it for its proximity to Paddington station as Heathrow Express train delivers you to Hilton's front door from airport in 15 minutes! Upon arriving the staff was friendly and check in quick. The room was spaceous, comfortable and clean. I had room service which was delicious! Great stay over...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Yvette G
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Yvette G, Thank you for taking the time to write such fantastic comments in your 5-star review. It is extremely rewarding to hear that you have chosen Hilton London Paddington for your firs Hilton stay and you had a memorable experience. We look forward to welcoming you back to Hilton London Paddington again in the near future when you...

London, United Kingdom
Reviewed 5 days ago NEW

JUST AMAZING. Stayed in the tower suite, worth the money. Amazing expensive and lovely treatment by executive lounge staff during breakfast. Only negatives about the tower suite; the noise travels down the glass stairs and the room is FREEZING during night time. But overall this is an amazing hotel.

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Thank weeatgood22
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear weeatgood22, Thank you for sharing a fabulous 5-star review of our Hotel. It is gratifying to know that you had a great time in London and the icing on the cake was your stay at Hilton London Paddington in our Tower Suite. We take pride in delivering high levels of service standards and it is delightful to learn that...

Reading, United Kingdom
Reviewed 5 days ago NEW

I stayed here for a business event. The bar and front of house staff are so friendly and helpful. Great rooms very comfortable. Great location. Wasn't too expensive either. Breakfast was great with a good section.

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Thank noir_notions
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear noir_notions, Thank you very much for sharing your experience following your visit to our Hotel. We are pleased to hear that you found our Hotel very convenient and how much you enjoyed your business stay and you were warmly welcomed and well looked after. We look forward to welcoming you back to Hilton London Paddington again in the near...

Gaborone, Botswana
Reviewed 6 days ago NEW

The hotel is OK and is excellently located if you are travelling to and from Heathrow. The hotel is a bit worn out but still OK. Restaurants and service good. Bathrooms old fashion with problematic drainage. Only UK plugs and no USB outlet.

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Helpful?
Thank PEB61
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear PEB61, Thank you for taking the time to share your comments on our Hotel following your stay. We are pleased to know that you loved our superb location and we trust that this made your London trip a breeze. Please know that we constantly invent in improving our facilities and we have revealed a new GWR Tower wing in...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: €173 - €398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Expedia, Travelocity and Jetsetter so you can book your Hilton London Paddington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hotel Style:
#271 Business Hotel in London
#274 Luxury Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Paddington staff and other travellers.
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Questions? Get answers from Hilton London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't eat here”
 of 5 bubbles tender2017, 18 Feb 2017 | Read review
“Tower rooms far better than the normal ones”
 of 5 bubbles PEB61, 15 Feb 2017 | Read review
“I would choose a room with a view at the train station as rooms in the front can be noisy”
 of 5 bubbles JacekTarkiewicz, 14 Feb 2017 | Read review
“269 was OK bar steps up in the corridor from the lift if you have a heavy bag”
 of 5 bubbles Exeterexplore, 12 Feb 2017 | Read review
“Choose a room with a view towards Praed street”
 of 5 bubbles Peshlak, 5 Feb 2017 | Read review
5 of 5