We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Cranley Hotel

Traveller (307)
Room & Suite (316)
Dining (21)
Overview
10-12 Bina Gardens South Kensington, London SW5 0LA England See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
4 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$145.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "e0e3d9704e304727985a451aa08040b7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":199856,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78857436],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":12,"year":2018},"checkout":{"day":3,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":147,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"e0e3d9704e304727985a451aa08040b7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":231,"lowestMetaPrice":145,"additionalPartner":false,"highestMetaPriceDisplay":231,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":231,"lowestMetaPrice":145,"highestMetaPriceDisplay":231,"hotelName":"Cranley Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImUwZTNkOTcwNGUzMDQ3Mjc5ODVhNDUxYWEwODA0MGI3IiwiQUlLIjoiN2Y1ZjUyZmQ4YjExNDJlMTgyOTdmM2Y1OGVmYjg1OWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/12/2018", "checkOut": "03/12/2018", "lowestPrice": "US$145", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78857436":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (972)
There are newer reviews for Cranley Hotel
See the most recent reviews
Filter reviews
807 results
Traveller rating
364
209
108
60
66
Traveller type
Time of year
LanguageEnglish
More languages
364
209
108
60
66
Show reviews that mention
All reviews old brompton road no tea and coffee making facilities four poster bed welcome drink quiet residential street charming hotel afternoon tea room service small hotel executive room four star hotel third floor mini bar spent nights tube station the royal albert hall an upgrade
FilterEnglish
Updating list...
21 - 25 of 807 reviews
Reviewed 12 October 2018

Good neighborhood with fine restaurants and pubs; close to transportation hubs. Small rooms but clean and comfortable. Onsite restaurant with good food. Some of the staff were pleasant, others not so much. Followup on requests were negligible. Inadequate clothes storage space in room. Portable A/C...More

Thank bxhildebrandt
Response from GM159, Manager at Cranley HotelResponded 15 October 2018

Dear Guest, Many thanks for taking the opportunity to share your review of your recent stay at the Cranley Hotel. I am pleased to note that you found my team to be exceptionally warm and informative and that you enjoyed our location which really works...More

Reviewed 11 October 2018

We stayed at the Cranley in Sept. 2018 for a full week. We really liked it. The location is really great, as it is close to several tube stops, near lots of restaurants and shopping, etc. The facility is in good shape and the staff...More

Thank TMBOB
Response from GM159, Manager at Cranley HotelResponded 15 October 2018

Dear Guest, Thank you for taking the time to write this wonderful review of your week stay at The Cranley Hotel. It gives me great pleasure to know that you had a terrific experience with us and that you were impressed by our staff and...More

Reviewed 11 October 2018 via mobile

Not great and over priced for what you get. Dated and needs refurbishment. Bedroom really small. Only suitable for one person and certainly not appropriate if you are needing to work. Reception a scruffy table with paper everywhere. Old building so I accept the character...More

Thank MandP20NJ17
Response from GM159, Manager at Cranley HotelResponded 15 October 2018

Dear guest, Thank you for your feedback and I am very sorry to learn about the inconvenience you have suffered as a result of the missing amenities in the room. You would be pleased to know that we have since contacted our supplier and rectified...More

Reviewed 6 October 2018

This is a lovely hotel but I should imagine is family run and sadly service lets them down badly, there was either 4or 5 people at the desk or for very long periods none! Breakfast is oh so slow, we waited 25 minutes for tea...More

Thank Michael C
Response from GM159, General Manager at Cranley HotelResponded 10 October 2018

Dear guest, Many thanks for your comments following your recent stay with us. Whilst I am delighted to hear that you liked your room and appreciated the décor and furnishings of the hotel I am very sorry to hear of your disappointments with regards to...More

Reviewed 5 October 2018

Hotel is recommended for those looking for period charm and a warm welcome but if you expect to find double glazed windows then look elsewhere. It is located on a quiet side street off Old Brompton Road a short walk from Gloucester Road tube station....More

Thank john_ivycottage
Response from GM159, General Manager at Cranley HotelResponded 10 October 2018

Dear Guest, Thank you for taking the time to write this wonderful review of your recent stay at The Cranley Hotel. It gives me great pleasure to know that you had a terrific experience with us and that you were impressed by our staff and...More

View more reviews
About
Description
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered More bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Concierge
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Restaurant
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
39
Price range
US$168 - US$468 (Based on Average Rates for a Standard Room)
Also Known As
Cranley Hotel London
Location
United Kingdom > England > London > South Kensington / Earls Court
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
39
Price range
US$168 - US$468 (Based on Average Rates for a Standard Room)
Also Known As
Cranley Hotel London
Location
United Kingdom > England > London > South Kensington / Earls Court
Photos
Traveller (307)
Room & Suite (316)
Dining (21)
Pool & Beach (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Nearby HotelsSee all 1,086 nearby hotels
Astons Apartments
275 reviews
.07 km away
The Bentley London
916 reviews
.17 km away
Millennium Gloucester Hotel London Kensington
5,538 reviews
.24 km away
Saint Simeon
398 reviews
.27 km away
Nearby RestaurantsSee all 25,464 nearby restaurants
The Hereford Arms
1,054 reviews
.21 km away
Steak & Co
1,746 reviews
.25 km away
Margaux
201 reviews
.07 km away
Cambio de Tercio
532 reviews
.06 km away
Nearby AttractionsSee all 6,397 nearby attractions
South Kensington
328 reviews
.48 km away
Italian Gardens
108 reviews
.23 km away
Holy Trinity Brompton Church
34 reviews
.58 km away
Grosvenor Casino Gloucester Road London
22 reviews
.24 km away
Questions & Answers
Ask a question
Latinbell
3 November 2018|
AnswerShow all 3 answers
Response from Odyssey22242775218 | Reviewed this property |
I am sorry to hear you will be staying here. Be prepared for the worst treatment by staff and the hotel is 2* in my opinion.
1
Vote
Jackie D
11 September 2018|
AnswerShow all 2 answers
Response from Cambridge1956 | Reviewed this property |
Better to use public transport if you can, as it's in Central London and parking will be extortionate.
0
Votes
j b
1 April 2018|
AnswerShow all 7 answers
Response from 728myrnam | Reviewed this property |
My experience is this hotel has some serious standard and good practice issues. Security is something that you must consider.
2
Votes
Room Tips
"I would advise booking the King 4 poster room, I haven't seen the standards of any other rooms"
Sophiie_90
yesterday
Read review
"Wouldnt stay here ever again."
Anonymoustips
3 days ago
Read review
"don't go for the ground floor single room"
juder2013
4 weeks ago
Read review
"Eat elsewhere"
michaelcH1315PV
6 Oct 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing