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Cranley Hotel

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Traveller (257)
Room & Suite (299)
Dining (19)
Overview
  • Excellent50%
  • Very good28%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“four poster”(38 reviews)
“south kensington”(41 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
Dry Cleaning
4 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (871)
There are newer reviews for Cranley Hotel
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726 results
Traveller rating
355
198
95
46
32
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355
198
95
46
32
Show reviews that mention
All reviewsfour postersouth kensingtonold brompton roadwelcome drinkquiet residential streetcharming hotelcontinental breakfastafternoon tearoom servicesmall hotelfour star hotelthird floorexecutive roomtube stationspent nightsthe royal albert hallbooked this hotel
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11 - 15 of 726 reviews
Reviewed 10 March 2018

Recently had afternoon tea at the Cranley and was shocked how poor it was. Firstly the decor, the seating was fine but if you want to use the (only male/female) toilet it is downstairs via a corridor where the carpet is full of holes and...More

1  Thank jogenes
Response from GM159, Manager at Cranley HotelResponded 4 weeks ago

Dear Guest, I was hugely disappointed to note that we didn't live up to your expectations. We work hard to make each and every guest's stay special at The Cranley. Your feedback is most appreciated and please rest assured that we have taken your comments...More

Reviewed 8 March 2018

This is an expensive and lovely part of London. I chose this hotel through Secret Escapes because they were offering a good deal in an area I need to stay (I was going to a concert at the Royal Albert Hall). Of course prior to...More

1  Thank mareepsasja
Response from GM159, Manager at Cranley HotelResponded 4 weeks ago

Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Cranley. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a most...More

Reviewed 7 March 2018

This hotel was located near the Gloucester Road tube station.(walked about 5min?) The room was a little bit small but interior was very classic. Staffs are normally kind, but sometimes I felt cold or stiff from them. Of course some people were very kind and...More

1  Thank Kim-hyun O
Response from GM159, Manager at Cranley HotelResponded 4 weeks ago

Dear Guest, Thank you for taking the time to write this wonderful review on your recent stay at The Cranley Hotel. Indeed our breakfast is served in the rooms as an option - I fully suggest going for the hot breakfast options - Continental was...More

Reviewed 5 March 2018

We stayed at the Cranley for 4 nights in late Febuary. The hotel was very warm and cosy. The staff are very polite too. The hotel is situated just a 3/4 min walk from the Gloucester Road tube station, which takes you straight into the...More

1  Thank AJSWT
Response from GM159, Manager at Cranley HotelResponded 4 weeks ago

Dear Guest, Thank you for sharing your review of The Cranley Hotel. It gives me great pleasure to hear how wonderful your experience was. I am pleased that you found our hotel ideally located for your stay. We are indeed situated right across from Hyde...More

Reviewed 4 March 2018 via mobile

Stayed here for a night while on a trip to London. Booked through top secret hotels so it was a fluke that we ended up staying here. Read some previous TripAdvisor reviews which were mixed. All I can say is that this was a very...More

1  Thank Stephen A
Response from GM159, Manager at Cranley HotelResponded 5 March 2018

Dear Guest, I am very pleased to see that you enjoyed your time with us and in particular that it was the team here at the Cranley who made your experience even more memorable. I am glad that you found the room to be both...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Things to do
Bar/Lounge
Details
Price range
US$162 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#283 Romantic Hotel in London
#286 Business Hotel in London
#340 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$162 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#283 Romantic Hotel in London
#286 Business Hotel in London
#340 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (257)
Room & Suite (299)
Dining (19)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
j b
1 April 2018|
AnswerShow all 6 answers
Response from JH9271969 | Reviewed this property |
We were only there for a quick turnaround. BUT - it's in a great area and I felt perfectly safe.
1
Vote
lc12456
23 February 2018|
AnswerShow all 2 answers
Response from Rachelmalik | Reviewed this property |
14:00
0
Votes
Kat198288
17 June 2017|
AnswerShow all 4 answers
Response from Christine L | Reviewed this property |
Sorry can't say.. we were there around Christmas time and didn't need AC.... worked well there for us very comfortable room and quick trip to the fabulous Royal Albert Hall
0
Votes
Room Tips
"The location is good,so stay here if you get a special offer,not otherwise or be disappointed"
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"Four poster big rooms"
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"Avoid the 4th floor as the elevator does not go there."
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"Basement floors are darker, with very dim lighting. Cigarette smoke will enter room as small patio area is..."
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