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Cranley Hotel

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Traveller (258)
Room & Suite (299)
Dining (19)
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Overview
  • Excellent48%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“four poster”(38 reviews)
“south kensington”(41 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
Dry Cleaning
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (892)
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742 results
Traveller rating
355
199
99
53
36
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LanguageEnglish
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355
199
99
53
36
Show reviews that mention
All reviewsfour postersouth kensingtonold brompton roadwelcome drinkquiet residential streetcharming hotelafternoon teacontinental breakfastroom servicesmall hotelfour star hotelexecutive roomthird floortube stationthe royal albert hallbooked this hotelmini bar
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1 - 5 of 742 reviews
Reviewed 4 days ago via mobile

We Used to really enjoy coming to The Cranley but will not be back. Despite the attractive exterior it is Unkempt and very down at heel. Sadly it’s lost it’s charm - would not now recommend to anyone. Very poor value for money.

Thank E C
Reviewed 4 days ago

Booked a 3 nights stay in this Hotel. What can I say..... The bedroom was covered in dust, bedside lockers and inside the wardrobe. I asked each morning for the room to be serviced properly. The bathroom lightbulb was blown and I took down the...More

Thank pigrim
Reviewed 1 week ago via mobile

Very well located; tranquile neighborhood and close to subway station and commercial avenues. Staff is friendly. The downside was lack of housekeeping; our room wasn’t fully made and amenities and towels replaced two of the four days that we stayed there. Also, the mattress wasn’t...More

1  Thank Carlos282828
Reviewed 1 week ago via mobile

Lovely location but seriously in need of refurbishment. The carpet was threadbare, curtains and bed linens draping bed stained. On top of it all, the help needed a refresher on hospitality. None of the amenities were explained when we arrived. They explained that they were...More

1  Thank Jana Bryant D
Reviewed 2 weeks ago

Old grant history, we were expecting a nice hotel. But today, sorry, we experienced an asset striped hotel in bad condition. Our room and the one of our friends was fitted with an dirty floor carpet, defect furniture and fittings in the bath. We cannot...More

1  Thank Patric-XYZ
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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Things to do
Bar/Lounge
Details
Price range
US$163 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#283 Romantic Hotel in London
#286 Business Hotel in London
#357 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$163 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#283 Romantic Hotel in London
#286 Business Hotel in London
#357 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (258)
Room & Suite (299)
Dining (19)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
j b
1 April 2018|
AnswerShow all 6 answers
Response from JH9271969 | Reviewed this property |
We were only there for a quick turnaround. BUT - it's in a great area and I felt perfectly safe.
1
Vote
lc12456
23 February 2018|
AnswerShow all 2 answers
Response from Rachelmalik | Reviewed this property |
14:00
0
Votes
Kat198288
17 June 2017|
AnswerShow all 4 answers
Response from Christine L | Reviewed this property |
Sorry can't say.. we were there around Christmas time and didn't need AC.... worked well there for us very comfortable room and quick trip to the fabulous Royal Albert Hall
0
Votes
Room Tips
"Choose any room in a hotel next door... they are all old rooms!!"
Read review
"Dont book this hotel"
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"The location is good,so stay here if you get a special offer,not otherwise or be disappointed"
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"Four poster big rooms"
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