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Cranley Hotel

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Traveller (304)
Room & Suite (314)
Traveller (304)
Room & Suite (314)
Dining (20)
Overview
10-12 Bina Gardens South Kensington, London SW5 0LA England See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
4 Star accommodation
Reviews (969)
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804 results
Traveller rating
364
209
106
60
65
Traveller type
Time of year
LanguageEnglish
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364
209
106
60
65
Show reviews that mention
All reviews old brompton road no tea and coffee making facilities four poster bed welcome drink quiet residential street charming hotel afternoon tea room service small hotel executive room four star hotel third floor mini bar spent nights tube station the royal albert hall an upgrade
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1 - 5 of 804 reviews
Reviewed yesterday

The staff are very unfriendly aloof and unhelpful and unprofessional. from the entrance to the rooms, theres a strong smell of food, so yes end up smelling like food too. The beds are small and too soft i.e horrible cheap mattresses. The lights were broken,...More

1  Thank Anonymoustips
Reviewed 1 week ago via mobile

The Cranley used to be my favorite hotel in London and I have stayed there multiple times over the last 10 years. Sadly, this last stay will be my last. It is obvious that hotel has switched owners and the attention to detail has slipped....More

2  Thank Jivesalmon
Reviewed 1 week ago via mobile

WARNING.... If you are thinking of booking this hotel...DONT! IF you have already booked it...good luck! Really disgusting hotel, both service and hygiene are a major cause for concern. 1* rating is generous and that's only because its in a good location. That is all...More

3  Thank Trip08455914480
Reviewed 1 week ago via mobile

I used to stay in this hotel for the past 10 years ! I love the neighbourhood and I used to love the hotel too ! But now ?!!!! Last June, I was already surprised : the hotel was not clean and the service very...More

2  Thank KarinDR
Reviewed 1 week ago

as I said above, my past experience was not so good as in the past. The management/ownership of the hotel has changed and I could feel it from the moment I arrived. People working in this hotel don't seem to be happy. Their attitude is...More

Thank arias843
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About
Description
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered More bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Concierge
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Restaurant
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
39
Price range
US$160 - US$455 (Based on Average Rates for a Standard Room)
Also Known As
Cranley Hotel London
Location
United Kingdom > England > London > South Kensington / Earls Court
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
39
Price range
US$160 - US$455 (Based on Average Rates for a Standard Room)
Also Known As
Cranley Hotel London
Location
United Kingdom > England > London > South Kensington / Earls Court
Photos
Traveller (304)
Room & Suite (314)
Dining (20)
Pool & Beach (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Questions & Answers
Ask a question
Latinbell
3 November 2018|
AnswerShow all 3 answers
Response from Odyssey22242775218 | Reviewed this property |
I am sorry to hear you will be staying here. Be prepared for the worst treatment by staff and the hotel is 2* in my opinion.
1
Vote
Jackie D
11 September 2018|
AnswerShow all 2 answers
Response from Cambridge1956 | Reviewed this property |
Better to use public transport if you can, as it's in Central London and parking will be extortionate.
0
Votes
j b
1 April 2018|
AnswerShow all 7 answers
Response from 728myrnam | Reviewed this property |
My experience is this hotel has some serious standard and good practice issues. Security is something that you must consider.
2
Votes
Room Tips
"Wouldnt stay here ever again."
Anonymoustips
yesterday
Read review
"don't go for the ground floor single room"
juder2013
4 weeks ago
Read review
"Eat elsewhere"
michaelcH1315PV
6 Oct 2018
Read review
"the large rooms face the street"
cvanv
28 Sep 2018
Read review
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