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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,501 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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Showing 1,350: English reviews
Liverpool, United Kingdom
Reviewed 28 December 2015 via mobile

Check in was a breeze and the young man on reception was lovely, polite and friendly. It was a huge walk to the room in the slowest lift of all time but the room itself was beautiful. Big comfortable bed, airy clean bathroom and a small balcony on which to perch in the sunshine. The location of the hotel isn't...

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Thank Nicola H
Reviewed 27 December 2015 via mobile

I booked this hotel as my partner and I decided to spend a night in London for his birthday. Thinking this would be a treat, I booked the executive King room with balcony and "Canary Wharf views". We arrived at our check-in time and were given warm complimentary cookies.. A lovely start. We went into our allocated room to find...

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8Thank Sehar I
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback about your most recent stay with us. We are very sorry to hear that your stay with us did not go as planned. I would of course be happy to investigation further into your concerns. Please do contact me directly and I will be happy to assist. Kind Regards

Edinburgh, United Kingdom
Reviewed 24 December 2015

Ferry service excellent, quick and free, Upon arrival check in smooth but assistant nonchalant walking off leaving my details and sign in sheet on the counter for all to see. I placed it behind the desk out of sight. Room was very nice but then shower was cold, TV was broken and phone wasn't working. Back down to reception I...

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Thank Andrew680
Southampton
Reviewed 22 December 2015

Not the best location and slightly difficult to get to via the No 10 bus from Canada Water but worth taking the trouble. Recently refurbished large rooms. Excellent room and beautiful bedding. Bathrooms small but excellent shower Excellent breakfast with vast choice. Interesting ride from the hotel to Canary Wharf on a small ferry boat

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Thank Richard W
Reading, United Kingdom
Reviewed 22 December 2015

This is a nice hotel located very close the canary wharf and in a brilliant location on the river. The hotel has a dedicated ferry linking it to canary wharf pier and hte thames clippers and allowing visitors to connect to canary wharf rather than the mile journey to canada water - not a fun walk. This whilst fun does...

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Thank Faceyreviews
Leeds, United Kingdom
Reviewed 21 December 2015

I stayed here for one night as part of a staff do early December. You get a free warm cookie when checking in and the beds are really comfortable. The hotel also has lovely views of the Thames. Breakfast was very nice with a good choice of cooked and cold breakfast options. Overall a really nice hotel I'd recommend, I...

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Thank Maria P
Manchester, United Kingdom
Reviewed 20 December 2015

This review is a little late and was for a 2 night weekend break in may when the hotel was undergoing major renovations. I booked the hotel over the phone and was offered a package including a superior deluxe room at a rate for bed and breakfast. We arrived and checked in when they took £280 security on my debit...

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4Thank Simon F
Amie G, PA to General manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback regarding your stay at our hotel, We are very sorry to hear that your stay was affect by the hotel refurbishment. I am now delighted to inform you that our total hotel refurbishment & and re-brand was completed in July 2015. We now have a fantastic product in a unique...

Abingdon, United Kingdom
Reviewed 20 December 2015

Stayed here with my wife and son and his girlfriend. We had a 2 bedroom suite which was really lovely. The view of Canary Wharf is amazing, especially at night. Very clean and really nice staff. Lovely big beds with clean, crisp linen. I wasn't sure what to expect when I'd booked it but from start to finish I couldn't...

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1Thank Matt T
Reviewed 20 December 2015 via mobile

Would not recommend this hotel. The room first given was not what I paid for. Paid this at the beginning of the week and upon checking was not explained that they would take 100 pound from my debit card to cover any room service. Did not sign anything they just took the money. After asking why this happened my bank...

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6Thank sonya216
LONDON
Reviewed 19 December 2015

I have stayed here a few times this year. I like the location next to the River Thames, and have had a variety of rooms, some have good river views towards Canary Wharf. The Hotel has its own parking for which the cost is very reasonable I will return to stay again

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Thank LIMEHOUSE

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Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: €136 - €363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
DoubleTree By Hilton Hotel London - Docklands Riverside
Hotel Style:
#272 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view rooms are worth the extra price”
 of 5 bubbles TomSwindall, 22 Mar 2017 | Read review
“River view recommended”
  • View
 of 5 bubbles tom222ee, 22 Mar 2017 | Read review
“This is not clear when booking for tube access, go to canary Wharf and get the ferry across is the easiest way”
 of 5 bubbles lister_natalie82, 20 Mar 2017 | Read review
“There are only 4 floors so you won't be climbing lots of stairs and the lifts are plentiful”
 of 5 bubbles MadonnaAlmondbury, 16 Mar 2017 | Read review
“ask for a river view with a balcony”
 of 5 bubbles jackierandall, 13 Mar 2017 | Read review
5 of 5