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DoubleTree by Hilton Hotel London - Docklands Riverside

Overview
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265 Rotherhithe Street, London SE16 5HW England See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star accommodation
Additional information
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Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,426)
There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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Traveller rating
857
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857
649
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128
Show reviews that mention
All reviews free ferry canary wharf canada water bottomless prosecco hotel ferry river view double tree thames clipper warm cookies on arrival queen room jubilee line afternoon tea lovely hotel the executive lounge easy access breakfast was excellent
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981 - 985 of 2,155 reviews
Reviewed 9 January 2017

We have stayed at this hotel many times. Every time we go to London this is where we stay. The rooms are clean and has everything you need. The staff are always friendly helpful. We had the breakfast for the first time this weekend and...More

Date of stay: January 2017
Thank tanya372017
Reviewed 9 January 2017

Booked this hotel by ringing direct, made the booking and was given a reference number. On arrival they said there was no record of us, I give them the reference number and card details, explained who I spoke to and they admitted it was there...More

Date of stay: January 2017
1  Thank eliza351
Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 13 January 2017

Thank you for taking the time to share your review, we are sorry to hear that your stay did not meet your expectations. I have shared your feedback with the hotel management team. Please do contact me directly for any further assistance. Kind Regards,

Reviewed 8 January 2017

Arrived here on the other side of the river.. we called up the hotel to ask if we could use the complimentary ferry for guests to get to the other side of river for the hotel. ( we havant even checked in yet) It was...More

Date of stay: January 2017
1  Thank Taz T
Response from Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 10 January 2017

Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to constantly improve...More

Reviewed 8 January 2017

This hotel is not up to par. My bathroom had so much mold and mildew on the tiles and shower window. Cobwebs on the celings. No hot water in my shower the list goes on. Hotel restaurant understaffed and terrible wait timeaMore

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2016
1  Thank DianaM2537
Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 13 January 2017

Thank you for taking the time to share your feedback and for choosing DoubleTree By Hilton London Docklands for your recent stay. I was most disappointed to read your comments regarding the issues you experienced and can appreciate how frustrating this must have been for...More

Reviewed 8 January 2017 via mobile

It's a great hotel,nice breakfast normal and English breakfast.and the city is great for shopping ,museums ,the park every thing is beautiful and great.and there are many tourists.there are free museums.we went there for the new year.but you must pay 10 pounds for see the...More

Date of stay: December 2016
Thank peggyb16
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About
Description
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice More for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
209
Price range
US$123 - US$325 (Based on Average Rates for a Standard Room)
Formerly known as
Hilton London Docklands
Also Known As
Hilton London Docklands Hotel London
,
London Hilton
,
DoubleTree By Hilton Hotel London - Docklands Riverside
Location
United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
209
Price range
US$123 - US$325 (Based on Average Rates for a Standard Room)
Formerly known as
Hilton London Docklands
Also Known As
Hilton London Docklands Hotel London
,
London Hilton
,
DoubleTree By Hilton Hotel London - Docklands Riverside
Location
United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Photos
Traveller (1,613)
Room & Suite (371)
Dining (110)
Pool & Beach (5)
Business Centre & Event Rooms (13)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Getaway37525616172
16 December 2018|
AnswerShow all 3 answers
Response from DeanRigby | Property representative |
Good morning, Thank you for your question. Yes a 2nd bedroom suite does have access to the executive lounge. We look forward to welcoming you to the hotel in the near future and please let me know if you have any other... More
0
Votes
waggy
11 December 2018|
AnswerShow all 8 answers
Response from DeanRigby | Property representative |
Good morning, The ferry crossing from the hotel to Canary Wharf pier takes less than 5 minutes and then there is a sort walk to Canary Wharf tube station (10 minutes) The last ferry leaves Canary wharf pier at 00:14am. We... More
0
Votes
Alison D
7 November 2018|
AnswerShow all 2 answers
Response from brettlaras | Reviewed this property |
Yes it does, balcony too!
0
Votes
Room Tips
"Find a different hotel."
otton184
2 days ago
Read review
"Try to get a room overlooking the River Thames"
741MarkG
4 weeks ago
Read review
"Check the room first before excepting it."
carlr250
3 Nov 2018
Read review
"Just don't bother, there is another Hilton at Canary Wharf"
trickyvickz
1 Nov 2018
Read review
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