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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,234 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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Showing 1,112: English reviews
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 August 2015

I had read some reviews and was a little anxious prior to our visit to this hotel.I stayed with my teenage daughter for two nights and can highly recommend the hotel.The staff were very friendly,the room was fresh and clean and we had a room over the river.it was very quiet and immaculately clean. Breakfast was super value for money... More 

Helpful?
2 Thank Donal C
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with as at Doubletree by Hilton London docklands riverside. We are so very pleased to hear that you had an amazing stay with us and that you found our complimentary ferry service to be useful while staying. We look forward to welcoming you back for another enjoyable stay. Kind regards More 

Glasgow, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 August 2015 via mobile

We stayed here for a weekend as my husband was working at Wimbledon and had a great time. For the first time we were able to book a hotel to accommodate two adults and three children! The riverboat was a highlight for my girls and we used it plenty of times back and forward to Canary Wharf then into town.... More 

Helpful?
1 Thank PQM1607
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing five stars rating about your most recent stay with us, I’m so pleased to see that you have nothing but good thing to stay about your time with us and I will of course be sharing this amazing feedback back with our whole team. We look forward to welcoming you back in the near future.... More 

Leeds, United Kingdom
Level Contributor
119 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 8 August 2015

Stayed here in February and wasn't overly impressed then. It's had a makeover but I'm still not enamoured with the place. If it wasn't for work I certainly wouldn't choose here. So where do I start. Nearest tube is probably Canary Wharf. So it's either a 10 minute walk and a ferry across the water, or get off at Canada... More 

Helpful?
Thank tdLeeds
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback about your most recent stay with us, I see that you had mixed feelings about your time spent here and can assure you that I have passed n your concerns to our Manager team who will address immediately . Kind Regards More 

Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2015

excellent staff,excellent food,clean room ,free boat ride and close to all attraction. good part is welcome snack they gave us was really good and tasty. staff was really helpful and location was very good .we had excellent view of lake from our room .over all excellent hotel for family.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 367dineshs
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing five stars rating about your most recent stay with us, I’m so pleased to see that you have nothing but good thing to stay about your time with us and I will of course be sharing this amazing feedback back with our whole team. We do hope we get the opportunity to welcome you back... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 August 2015

The hotel is on the river opposite Canary Wharf and is a bit off the beaten track but there is a regular ferry to take you across the Thames which takes about five minutes. The ferries run until midnight during the week and until 10pm on Sunday. The DLR and tube are a short walk from the ferry terminal. The... More 

Helpful?
Thank Brenda C
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing five stars rating about your most recent stay with us, I’m so pleased to see that you have nothing but good thing to stay about your time with us and I will of course be sharing this amazing feedback back with our whole team. We do hope we get the opportunity to welcome you back... More 

Gateshead, United Kingdom
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 August 2015

For a London hotel, it's good value for money and it's in a nice location. The second time we went, we stayed in a suite, which was on the top floor with large windows and a balcony, and fantastic views overlooking the river and Canary Wharf. Apart from the worn carpets (note we stayed before they started renovating the whole... More 

Helpful?
Thank Neilick
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with and for taking the time to post your review. We are so pleased that you enjoyed your time spent here and do hope we get the chance to welcome you back. Kind Regards More 

Dublin, Ireland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2015

We had a 4th floor room overlooking the river, it was fantastic. Perfectly clean, friendly staff at reception and in bar/restaurant, great location, super breakfast, complimentary water taxi was an added bonus.

Helpful?
Thank GalwayGirl-8633
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing five stars rating about your most recent stay with us, I’m so pleased to see that you have nothing but good thing to stay about your time with us and I will of course be sharing this amazing feedback back with our whole team. We do hope we get the opportunity to welcome you back... More 

Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 August 2015 via mobile

We booked this hotel last minute on our drive up to London. We didn't know what to expect as it was one of the cheaper options. However, we were pleasantly surprised. The hotel is smart and clean and the rooms are functional, although a bit of a maze to find. We had a lovely balcony overlooking Canary Wharf. The free... More 

Helpful?
Thank Charlie D
Amie G, PA to General manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with and for taking the time to post your review. We are so pleased that you enjoyed your time spent here and do hope we get the chance to welcome you back. Kind Regards More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 August 2015

The hotel is big, don't get me wrong but you get what you paid for... me and my boyfriend stayed here for one night as we needed a place to stay when visiting a friend in Dulwich and this was the closest hotel we could find that looked half decent. when we did eventually get there it was massive!!! so... More 

Helpful?
1 Thank rzs1995
Orlando, Florida
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 August 2015

we stayed at this hotel twice, even though the hotel was going through renovations, we didn't even feel it and we found it to have such a good staff, always ready to help you with your guest concerns and questions regarding where to go, places to eat, and the like. many thanks to salim, nikolaj, and the front desk staff... More 

Helpful?
1 Thank Rey G
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for your amazing five stars rating about your most recent stay with us, I’m so pleased to see that you have nothing but good thing to stay about your time with us and I will of course be sharing this amazing feedback back with our whole team. We look forward to welcoming you back in the near future.... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: European, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: €119 - €325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 378
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
DoubleTree By Hilton Hotel London - Docklands Riverside
Hotel Style:
#272 Luxury Hotel in London
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get room 101 from £160 not worth it.”
 of 5 bubbles elainep31, 28 Nov 2016 | Read review
“if noise bothers you ask if you can check the room first, ours had noise from pipes in the roof.”
 of 5 bubbles 599laras, 28 Nov 2016 | Read review
“High floor corner rooms have the best views (670)”
 of 5 bubbles X364YFbrianj, 24 Nov 2016 | Read review
“Recommend deluxe double room package”
 of 5 bubbles Ainslie2006, 23 Nov 2016 | Read review
“Ask for a river view”
 of 5 bubbles pdjroberts, 21 Nov 2016 | Read review
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