We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

DoubleTree by Hilton Hotel London - Docklands Riverside

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
DoubleTree by Hilton Hotel London - Docklands Riverside
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,239 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
See the most recent reviews
Showing 1,116: English reviews
Warwickshire
Reviewed 4 August 2015 via mobile

Fantastic service from start to finish. Free cookies which were delicious! Comfy rooms and soooo quiet! Will be back! We had the breakfast which was also delicious and plenty of choice. Had we stayed longer we may have taken the ferry across the river. Beautiful location to unwind with fantastic river views.

 Report
Helpful?
Thank Lane S
Bristol
Reviewed 4 August 2015

The hotel has been rebranded and the rooms look a lot nicer than previously albeit the bathrooms are tiny. I have had no success this evening in ordering room service. Room service had not answered the telephone this evening. I eventually went downstairs to reception (complicated by the fact that the lift is currently not working) to order food. Over...

 Report
Helpful?
5Thank Fubar4164
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for writing your review in regards to your most recent stay with us. I would like to sincerely apologise for the issue you experienced while trying to order in room dinning as this is unacceptable and not the standard we expect our guest to receive. I have shared your feedback with our Food & Beverage Management team and...

London, United Kingdom
Reviewed 4 August 2015

Rooms have recently been refurbished. Nice to have a balcony in London. Spotlessly clean room with a very comfortable bed. TV facing a wall rather than the bed which seemed a bit strange. Room service only runs until 10pm which is a little dissapointing for a city hotel. Hotel ferry runs every 20 mins and only a 5 minute walk...

 Report
Helpful?
Thank Gavin D
Southport, United Kingdom
Reviewed 4 August 2015

We had a family room to accommodate 5 of us on our overnight stay in the capital. It was perfect - clean, quiet, brilliant value for money and an amazing breakfast which set us up for the next day of sightseeing. I would definitely recommend this hotel and look forward to a longer stay next time. The thing that made...

 Report
Helpful?
1Thank Jemsh
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with us at Doubletree by Hilton London Docklands Riverside. We would like to thank you for sharing such amazing comments about your recent time spent here. I’m so pleased that you enjoyed our ferry service as this is a very popular perk you get whilst stay with us. We look forward to welcoming you...

Fife, United Kingdom
Reviewed 4 August 2015

Easy to get to either by the free ferry service from Canary Wharf, or the C10 bus direct from Canada Water tube station to outside the hotel. Reception staff were friendly. We had a very pleasant 3-night stay in a lovely clean room with a balcony (with a neck-straining side view of the Thames), except for when we decided to...

 Report
Helpful?
Thank Kirsty M
Dublin, Ireland
Reviewed 4 August 2015

Nice hotel, my room was clean and comfortable and the staff were mostly pleasant. A little bit outside the city, but the ferry service was very useful. I would stay again, good value for money. I would recommend to a friend.

 Report
Helpful?
Thank Philip N
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for sharing your feedback about your most recent stay with us. We are so pleased to hear that you enjoyed your time spent here and do hope we have the pleasure of welcoming you back in the near future. Kind Regards

stratford upon avon england
Reviewed 4 August 2015 via mobile

This hotel has just been rebranded to the doubletree - and with it, a fresh new look to the hotel. Rooms are airy, smart and comfy - we had a deluxe room on the top floor and the views were great. (See pic). All the usual amenities were provided within the room. The location of the hotel means for anyone...

 Report
Helpful?
Thank milnerdg
Clitheroe, United Kingdom
Reviewed 3 August 2015

The room was just as you would expect, very comfortable and clean. Location fantastic, ferry over the river is brilliant addition. Parking is good. Lovely bar and and terrace. Breakfast was good and also the overall service and atmosphere of hotel.

 Report
Helpful?
Thank Emmy232323
Southern Finland, Finland
Reviewed 3 August 2015

I have stayed here twice, back when it was Hilton London Docklands and loved it. The family rooms are massive and the river views are fantastic. There's nothing like starting your day having a cup of tea on your own balcony, watching the seagulls and the river and listening to the waves. Travelling is easy with buses, tube and the...

 Report
Helpful?
1Thank mrsbird2015
Luton, United Kingdom
Reviewed 2 August 2015

Disgusting , worn out hotel , false advertising on website ! Celebrated our anniversary here and it was completely ruined by the awful rooms , the damaged and stained furniture , horrible hotel that should not offer rooms out whil in the middle of a refurb! Thoroughly let down by this hotel

 Report
Helpful?
6Thank Poshbird232
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with us at Doubletree by Hilton London Docklands. Please contact me at amie.gotts@hilton.com as I would like to discuss the concerns you had while staying with us. Kind Regards

653 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (571)
Viewed
Room/Suite (42)
Viewed
Hotel & Grounds (75)
Viewed
Dining (26)
Viewed
View from Room (61)
Viewed
Bathroom (9)
Viewed
Pool/Beach Area (2)
Viewed
Other (356)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
View from Room (2)
Viewed
Dining (15)
Viewed
Room/Suite (37)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Hilton London Canary Wharf
Hilton London Canary Wharf
#106 of 1,078 in London
2,825 reviews
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London ExCel
Docklands / Canary Wharf / Isle of Dogs
London Marriott Hotel West India Quay
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Britannia International Hotel
Docklands / Canary Wharf / Isle of Dogs
Canary Riverside Plaza Hotel
Canary Riverside Plaza Hotel
#167 of 1,078 in London
838 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: European, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe Street, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: €119 - €331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 378
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton EMEA, Cancelon, HotelTravel.com, Expedia, Odigeo, Agoda, Priceline and Travelocity so you can book your DoubleTree by Hilton Hotel London - Docklands Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Docklands Hotel London
London Hilton
DoubleTree By Hilton Hotel London - Docklands Riverside
Hotel Style:
#273 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
52 questions
Ask a question

See all questions (52)

Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get room 101 from £160 not worth it.”
 of 5 bubbles elainep31, 28 Nov 2016 | Read review
“if noise bothers you ask if you can check the room first, ours had noise from pipes in the roof.”
 of 5 bubbles 599laras, 28 Nov 2016 | Read review
“High floor corner rooms have the best views (670)”
 of 5 bubbles X364YFbrianj, 24 Nov 2016 | Read review
“Recommend deluxe double room package”
 of 5 bubbles Ainslie2006, 23 Nov 2016 | Read review
“Ask for a river view”
 of 5 bubbles pdjroberts, 21 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay