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02/07/2017 03/07/2017
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    DoubleTree by Hilton Hotel London - Kensington

    100 Queen's Gate | South Kensington, London SW7 5AG, England
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$353
          US$353
          US$354
          Traveller (191)
          Room & Suite (234)
          Dining (17)
          Hilton London Kensington
          4,097 reviews
          #501 of 1,067 hotels in London
           
          Park Grand London Kensington
          2,210 reviews
          #147 of 1,067 hotels in London
           
          DoubleTree by Hilton Hotel London - Chelsea
          1,382 reviews
          #144 of 1,067 hotels in London
           
          DoubleTree by Hilton Hotel London - West End
          3,021 reviews
          #382 of 1,067 hotels in London
           
          Overview
          • Excellent36%
          • Very good34%
          • Average17%
          • Poor8%
          • Terrible5%
          Travellers talk about
          “great location” (111 reviews)
          “queens gate” (11 reviews)
          Free Wifi
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from DoubleTree by Hilton Hotel London - Kensington
          Special Offer: Save Up to 25%
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          Hilton London Kensington
          4,097 reviews
          #501 of 1,067 hotels in London
           
          Park Grand London Kensington
          2,210 reviews
          #147 of 1,067 hotels in London
           
          DoubleTree by Hilton Hotel London - Chelsea
          1,382 reviews
          #144 of 1,067 hotels in London
           
          DoubleTree by Hilton Hotel London - West End
          3,021 reviews
          #382 of 1,067 hotels in London
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (764)
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          1 - 5 of 764 reviews

          Reviewed 3 days ago via mobile

          Below is the room view. I know they are renovating but I'm a Diamond customer of Hilton. Why do I bother???...loyalty only goes one way...shouldn't have to complain to be better served...guy at reception couldn't care less...

          Thank Neil M
          Hotel's Favourite
          Reviewed 4 weeks ago

          We recently stayed here for one night on a trip to London to visit Chelsea FC and watch their last game of the season on 21st May - we wanted somewhere within reasonable walking distance to the football ground (it was a 20 minute walk)...More

          1  Thank AlanBmald
          Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 4 weeks ago

          Dear Guest, Thank you for taking the time to tell us about your recent stay. We are delighted to know the services here at Doubletree by Hilton London Kensington have exceeded your expectations. We make every effort to ensure you have an enjoyable stay and...More

          Reviewed 5 days ago via mobile

          Nice hotel, small rooms, but I guess that's what they are like in a big city. Clean and tidy rooms did the job of a good nights sleep. Staff are friendly and very helpful. We had an issue when we got there and they sorted...More

          Thank ianwebb75
          Reviewed 1 week ago

          Well to begin with i was not expecting much when i was going to stay here due to my previous experience in dealing with them but since money was paid i had no choice but to go and stay there ,, in fact i was...More

          1  Thank Rajesh S
          Reviewed 1 week ago

          Construction work was underway on the facade but this did not detract from the stay. The rooms were lovely and immaculately clean. The service was very good. We did have an issue with our TV but they were very responsive and offered us another room...More

          Thank theGors
          Hilton London Kensington
          4,097 reviews
          #501 of 1,067 hotels in London
           
          Park Grand London Kensington
          2,210 reviews
          #147 of 1,067 hotels in London
           
          DoubleTree by Hilton Hotel London - Chelsea
          1,382 reviews
          #144 of 1,067 hotels in London
           
          DoubleTree by Hilton Hotel London - West End
          3,021 reviews
          #382 of 1,067 hotels in London
           
          About
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$188 - US$441 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #291 Luxury Hotel in London
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 203
          • Reservation Options
          • TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Ctrip TA, Hotwire, Cheap Tickets, TripOnline SA, Cancelon, Priceline, Hotel.de, Evoline ltd, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel London - Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • London >
          • South Kensington / Kensington and Hyde Park
          • Also Known As
          • Regency Hotel Queens Gate ,
          • Regency Hotel London ,
          • DoubleTree By Hilton Hotel London - Kensington
          Add Photo Photos
          Traveller (191)
          Room & Suite (234)
          Dining (17)
          Hotel & Grounds (164)
          Bathroom (18)
          Nearby
          South Kensington
          With its ivied mews, row upon row of Poppins-esque
          white washed mansions, and placid garden squares, it's
          easy to see the charms of South Kensington. And with
          superb access to Hyde Park, Holland Park and
          Kensington Gardens, as well as the largely
          child-friendly and mostly free Museum Quarter (not to
          mention more major attractions like Royal Albert Hall)
          such charms are easy to make the most of. As welcoming
          ...More
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          Questions & AnswersAsk a question
          KingstonPike
          Is the air conditioning effective on hot summer days?
          27 May 2017|
          Answer Show all 4 answers
          Response from cb512016 | Reviewed this property |
          yes it was effective on our stay but it was not hot on those days.
          0
          Votes
          KingstonPike
          As part of the renovation is the air conditioning being improved? There are many reports that it is not reliable.
          24 May 2017|
          Answer Show all 7 answers
          Response from Vivienne B | Reviewed this property |
          Sorry I didn't use it. It was cold when I stayed there. Setting the temperature in the room worked well though
          0
          Votes
          Benjamin-HWEI
          I just met same issue like itaca722017. I booked Hilton Tokyo Bay for two nights under 'AP DINNER 1ST NIGHT'. Well, it's for 7/2-7/4. However, when I tried to print out the reservation in Hilton website. The reservation can't be opened. So I turned to email confirmation which definitely mentioned ' AP DINNER 1ST NIGHT' but the guest info is wrong, only show 1 adult, it should be 2 adults + a 2 years old when I made the reservation. So I need to confirm what is include in AP DINNER 1ST NIGHT to avoid exactly what happened to itaca722017. I googled the package and saw itaca722017's comments which really concerns me. So I contacted online support twice and managed to confirm the 'AP DINNER 1ST NIGHT' covers breakfasts and 1st night dinner. However, there is no solution to make my reservation right. So I submitted a support case. Hilton should be a world famous brand, however, it managed to make customers to be careful of what you've order. Best practice would be screenshot everything it says when you made the reservation. Otherwise, your holiday maybe ends up ruined. I am sorry to hear what happened to itaca722017 and regret to book Hilton. Unfortunately, I can't cancel the reservation since it's advanced purchase, lol, so I better to be equiped with a lawyer in order to have a nice holiday. Is there anyway this can bring attention of Hilton headquarter managers? After all this is Hilton Tokyo Bay's issue : )
          16 May 2017|
          Answer Show all 2 answers
          Response from L6650KOluisa | Reviewed this property |
          Hi Benjamin. It's worth head office being told I guess but whether they care enough to do anything is another matter. The more people that expose these issues within the chain, the better. Go public if you haven't already... More
          0
          Votes
          Room Tips
          "see first than decide .. old property and what i was shown was nothing to rattle about .."
          Read review
          "Choose another hotel!"
          Read review
          "not standart rooms!"
          Read review
          "We experienced noise from the sixth floor above"
          Read review
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