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Grosvenor House, A JW Marriott Hotel

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Traveller (913)
Room & Suite (359)
Dining (72)
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Overview
  • Excellent57%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“park lane”(266 reviews)
“red bar”(82 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
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Offers from Grosvenor House, A JW Marriott Hotel
Special Offer: UK Spring Sale Now On
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,857)
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Traveller rating
1,432
729
285
124
80
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1,432
729
285
124
80
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All reviewspark lanethe executive loungered barpark roomafternoon teamarble archoxford streetgreat roomupgraded to a suiteturn down serviceconcierge staffluxury hotelan upgradebuckingham palacewonderful hotellondon hoteltube station
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1 - 5 of 2,650 reviews
Reviewed today

All of the hotel staff are exceptionally professional and friendly. They have taken care of all my requests. I had to remind a member a second time to replace an item in my room. She was exceptionally professional and took care of the item. Later...More

Thank Kenneth H
Reviewed 4 days ago via mobile

This is a perfect hotel in a perfect location. Immediàtely across from Hyde Park and a stones throw from Oxford Street. Rooms are well sized and have been recently decorated. Good bed. Good shower. Great executive lounge breakfast.

Thank Peter B
Reviewed 6 days ago

This was our second visit to the Grosvenor in the last year and we upgraded for the second time to the suite. The hotel is always so accommodating in upgrading us. We had a beautiful view of Hyde Park and the staff informed us our...More

1  Thank 11Lovett
Reviewed 1 week ago via mobile

My wife and I stayed in the hotel as we were attending an event in the Great Room. Booked in advance it was surprisingly reasonable and competitive to a number of lesser hotels. The service was top class and we were made to feel very...More

Thank Steve H
Reviewed 1 week ago via mobile

From long traveling experience, I could identify how management can take any high class brand or popular names to the botton within no time, especially in the tourism industry. Clearly from two or three situations I can see this nice property will go down in...More

Thank Tariq A
Response from Grosvenor_JWMarriott, Director of Food and Beverage at Grosvenor House, A JW Marriott HotelResponded yesterday

Dear Tariq A, We thank you for kindly bringing to our attention your concerns via this platform. It is regrettable that you believe you have been mistreated by our Park Room team and that my emails in response to your initial concern followed by the...More

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Most Booked Properties in London
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$338 - US$1,128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#214 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$338 - US$1,128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#214 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (913)
Room & Suite (359)
Dining (72)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
Karen H
17 May 2018|
AnswerShow all 6 answers
Response from 11Lovett | Reviewed this property |
On the card of information for the lounge it says as follows: Breakfast - 06:00-11:00 Afternoon delights - 13:30 -16:30 Cocktail hour - 17:30 - 21:30 (alcoholic drinks) Evening delights - 18:00 - 20:00 Or that’s how is... More
1
Vote
bouldermom989
6 March 2018|
AnswerShow all 3 answers
Response from Marc C | Reviewed this property |
Yes they do - No charge
0
Votes
bbussey47
7 February 2018|
AnswerShow all 2 answers
Response from LMK-CO | Reviewed this property |
Hi, Breakfast is included for Marriott Members with status and if you buy a room at a rate that includes breakfast. This is a full English breakfast and worth it in the lounge including eggs, meats, fruits, and all types of... More
1
Vote
Room Tips
"Views of Hyde Park may be preferable"
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"Get a room facing Hyde Park"
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"View of the park is great."
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"Main Building, avoid wings"
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