The location was perfect, the staff was very comprehensible, the lobby staff were friendly and very good. Unfortunately the elevator wasn’t working but we took the stairs and ate a bit more during our dinner!
We stayed as a couple in Nov / Dec 18 on three separate occasions which coincided with the handover from Rydges. I have been staying here since my first visit to London in 2012 and my partner even longer and we have always enjoyed our stays. All of their staff are welcoming and…
Staff were very helpful. The hotel is in a great location and comfortable. The tube station is steps away from the hotel. The hotel has a lot characters. It is old building with modern comfort. I will stay here again.
A great choice, especially for business travelers. It is a very pleasant hotel, with facilities to stay at the hotel if not in the mood going out after a difficult day. Food is at a good level, and breakfast really nice. Rooms are small, if booked for a single person, but really…
This is a lovely and very well managed boutique hotel in the heart of Kensington. I cannot say enough about the staff. I made several requests and were generously and immediately fulfilled. Room was delightful, cosy, and quiet on the fourth floor.
"My room was at the rear of the building which was quiet but bathroom was small."
"Rooms higher up are quieter"
"On the 4th floor the rooms look very nice and spacious with plenty of light"
"Facing Gloucester Rd on level three or four."
"My room was on floor 1 and it was perfect."