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26/11/2017 27/11/2017
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    St James House

    173 Holland Park Avenue, London W11 4UR, England
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    26/11/2017 27/11/2017
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    Traveller (10)
    Room & Suite (8)
    Hotel & Grounds (10)
    • Excellent18%
    • Very good25%
    • Average34%
    • Poor11%
    • Terrible12%
    3 Apr 2017
    “Not the best. ”
    3 Dec 2016
    “Affordable and good location.”
    Free Wifi
    Non-Smoking Rooms
    3.0 Star Hotel
    All hotel details
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    26 Nov27 Nov
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (54)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 40 reviews

    Reviewed 1 week ago

    We have been staying here for the last 4 years for work trips and it always feels like a 2nd minimal home I have hearing issues so don't hear the traffic so you if you are a light sleeper take ear plugs!

    Thank infoD8418DJ
    Reviewed 9 September 2017

    This is a bare bones property with poor staff response to problems. Uncomfortable and creaky and low bed, poor lighting. No art. Felt like a soul less cell. Poorly equipped. No coffee pot. This is 100% a no frills place to stay. Might be ok...More

    Thank lobesju
    Reviewed 27 June 2017 via mobile

    First impressions were good after a short walk from Shepherd's Bush tube station. We were supplied with access codes to enter the building and collect our keys. Building appeared clean and recently decorated. We entered our apartment which turned out to be in the basement...More

    1  Thank TheNomiMo87
    Response from Aaron K, Front Office Manager at St James HouseResponded 30 June 2017

    Dear Valued Guest Thank you kindly for your input on the room, we highly appreciate constructive feedback from all our guests as this helps us to improve in the future. We do sincerely apologise that you were unhappy with the room , we do hope...More

    Reviewed 14 June 2017

    - Directions on how to get to the room are clear and easy to follow. - The location is GREAT - We did not realize the room was in the basement (that was not clear in the description) - Room does not have a coffee...More

    Thank JSTraveller_cgy
    Response from Aaron K, Front Office Manager at St James HouseResponded 16 June 2017

    Dear Valued Guest Thank you for your very helpful and informative review as it helps us to improve our hotels and to better our guests stay with us. We sincerely apologise for your unclear description but as our booking portals clearly state, we offer from...More

    Reviewed 11 May 2017

    The flat is very clean and well equipped. We had a wonderful stay in St James House. It is conveniently located and well communicated. It allowed us to have a very nice long week end in London. I would recommend to anyone.

    Thank Àngel A
    Response from Aaron K, Manager at St James HouseResponded 12 May 2017

    Dear Angel A Thank you for your kind review. We are so very glad you enjoyed your stay. We do hope to see you again!

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    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Price range
    • US$98 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 17
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Travelocity, Hotels.com, Agoda, TripOnline SA and Hotwire so you can book your St James House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London
    • Also Known As
    • St James House London
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    Traveller (10)
    Room & Suite (8)
    Hotel & Grounds (10)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    15 March 2017|
    Response from Aaron K | Property representative |
    Dear Wayne Thank you for your question and that you are considering rebooking with us. We have only changed mattresses in 4 of our apartments so far as a trial run to find the perfect one for all so, though we will be... More
    susan b
    8 February 2017|
    AnswerShow all 2 answers
    Response from Aaron K | Property representative |
    Dear Susan Thank you for your question. As the apartment buildings are semi-listed we are unable to install an elevator. Kind regards Reservations
    14 January 2017|
    AnswerShow all 2 answers
    Response from Aaron K | Property representative |
    Thank you for your questions. We are in the process of getting new mattresses for this building. This will be rolled out between February and April.
    Room Tips
    ""Rooms on the south side are quieter" "Corner suites are large and sunny"..."
    Read review
    "you cannot choose a room. If you can't handle stairs and if you like comfort - do not stay here"
    Read review
    "Make sure you don't get a basement suite. Also, not facing Holland Park Avenue"
    Read review
    "Take a universal adaptator - You can put luggage at The bristish museum for 1,50£ by bag un 8kg."
    Read review
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