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Lancaster London

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#238 of 1,088 Hotels in London
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Lancaster London
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3,435 Reviews from our TripAdvisor Community

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Showing 2,857: English reviews
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Poulsbo, United States
Reviewed yesterday NEW

Just off of Hyde Park and and easy 5 minute walk to Paddington Station. If you are walking from the tube station you may have a little trouble finding it due to the remodeling it is undergoing, but it is the tallest building in the area. Totally worth the effort to find. The staff was unfailingly pleasant and helpful. The...

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Thank kristis180
Fox River Grove, Illinois
Reviewed 6 days ago NEWvia mobile

Spring Break with the family brought us to the Lancaster London Hotel. We had 2 "Classic View" adjoining rooms on the 12th floor overlooking the city and adjacent to views of Hyde Park. We chose this location to be near our daughter's flat in Notting Hill, while she is studying abroad in London. It was our first trip to London....

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Thank Cindy409c
Reviewed 6 days ago NEW

We had two nights here and wished we could stay longer. The beds were really comfortable and the room was beautifully clean and well furnished with everything we needed and more. The views across Hyde Park and the city were amazing and I loved being able to walk out in to the park every morning. Breakfast was lovely and filled...

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Thank louI790XA
Newmarket, United Kingdom
Reviewed 1 week ago

This hotel is undergoing major improvements, which will transform the interior accommodation. Despite this, our stay was not compromised in any way. The quality of service, breakfast and refurbished room accommodation were excellent. We had a great weekend.

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Thank Rob M
Bangkok, Krung Thep, Thailand
Reviewed 1 week ago via mobile

I guess I could say that Lancaster is my regular lodging whenever I am in London. I love the location because it is right next to the Hyd Park. I am here again for holiday with my family and this time is different. The hotel is under renovation and some of the rooms have been renovated. We have all been...

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Thank Chappy C
Henley
Reviewed 1 week ago

Everything was excellent about my one night stay at this property in Central London. The only reason it did not get 5 stars was the fact that it is currently undergoing refurbishment and so some of the facilities like parking may be affected. I would not however let this from preventing me booking at the Lancaster again. The staff were...

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Thank nevbarber
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Nevbarber, It is a delight to read your comments regarding your recent stay at Royal Lancaster London Hotel. As you mentioned, we are not able to provide some of our 5 star facilities due to our project however, very delighted to learn that you had an excellent stay in our newly created room and received great service from the...

Reviewed 1 week ago via mobile

The hotel is nice, but it should have warned upon booking that is was going trough mayor construction. There's a lot of noise since early in the morning. Can't really rest here location is quiet but also far from main things to visit in London. Would not stay here again.

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Thank Camilo R
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Camilo R, Thank you for taking the time to leave feedback on your most recent visit to Royal Lancaster London Hotel. I am truly sorry to read that your experience did not live up to your expectations and that you felt let down by construction work. Please be rest assured that we do everything possible to minimise inconvenience to...

Kings lynn
Reviewed 2 weeks ago

The purpose of our stay was to attend a function organised by the Entertainment Lodge, I found the staff to be efficient and courteous. There was work in progress but the quality of the completed work was very high, to the extent that my husband took effect photos of the shower room. We are having work done to upgrade our...

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Thank Sharman K
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Sharman K, Thank you every so much for staying at Royal Lancaster London Hotel and your kind feedback. I am delighted to read how much you appreciated the service from the team and the food and how highly you enjoyed the experience. Please kindly be advised that If you ever need any further information with regards to our shower...

Exeter, United Kingdom
Reviewed 2 weeks ago

Superb room overlooking parks just off Bayswater Road, great location for Tube stations. Lot of work being carried out but this doesn't affect guests and to be honest I had no idea as the works stop late afternoon. Stayed on the 14th floor, lovely room, having being modernised, comfy bed, well appointed, spotless, lovely en-suite and incredibly quiet throughout the...

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Thank Simon P
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Simon P, We are delighted to receive such a wonderful review of your recent stay at Royal Lancaster London Hotel. We are delighted to learn that you had an amazing stay at the hotel and you enjoyed pretty much everything about our hotel. The whole team work very hard to consistently deliver the highest level of service to every...

Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

I came for a night while my partner was here for a 4 night stay . The hotel is currently under refurbishment but so far looking good with the improvements made . Our room was lovely and everything you need for comfort and luxury was in it . Fantastic location and views from our room over looking hyde park ....

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Thank minxycookie
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Minxycookie, Thank you for staying with us at Royal Lancaster London Hotel and for taking the time to post your feedback on Tripadvisor. The team and I are delighted to learn that you and your partner enjoyed our newly created room and great location. It really is encouraging to read such a wonderful review. We do hope that you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 

Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Region: United Kingdom > England > London
Price Range: €211 - €327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#178 Luxury Hotel in London
#206 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster London staff and other travellers.
34 questions
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Questions? Get answers from Lancaster London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12th floor had great views.”
louI790XA, 17 Apr 2017 | Read review
“Generally the rooms are good, quiet and well appointed. The air quality is particular to me.”
sharmank2014, 6 Apr 2017 | Read review
“Views from room 1412 were brilliant across London.”
SimonP882, 6 Apr 2017 | Read review
“Go high - but ask to be away from the building works.”
418nich, 24 Mar 2017 | Read review
“High Floors are definitely the best”
  • Hyde Park and Lancaster. photo by Akhlad
Akhlad1, 20 Mar 2017 | Read review
5 of 5