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Holiday Inn London - Kensington

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Holiday Inn London - Kensington
Holiday Inn London - Kensington
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3,836 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London - Kensington
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Showing 2,988: English reviews
Preston, United Kingdom
Reviewed 30 May 2016

As the title states, the rooms were very small....although very clean. The bed seemed small for a double but the room was well looked after by housekeeping towels and shampoo etc being stocked every day. All in all a good but not brilliant hotel with attentive and friendly staff.

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1Thank toffee290
Melbourne, Australia
Reviewed 30 May 2016 via mobile

This hotel is clean and close to the tube station. Staff were friendly and helpful. WiFi expensive £10 for 24 hours and only could connect one device, big hint, buy it when you come home after your day out not when you check in. The bathroom is so small and the toilet is so narrow, this was the worst thing...

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Thank Megan P
Bedford, England, United Kingdom
Reviewed 29 May 2016 via mobile

My partner booked this hotel as a surprise for my birthday .. What can I say ?!?! Best hotel I've stayed at friendly staff, clean and spacious room (8007) and our evening meal was superb butternut squash soup and beef amazing . Even got a surprise pudding . Breakfast also really good and lots of choice . They even left...

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1Thank Cherise H
Rotherham, United Kingdom
Reviewed 29 May 2016 via mobile

Welcoming staff and excellent location near to high street tube station. Rooms small but clean and welcoming. Would stay again! Don't expect to be able to get in the room early- but they will try if you ask Small car park underground, advised to book before travel. Lots of pleasant shops and cafes near by

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Thank BeverleySampson
Dublin, Ireland
Reviewed 29 May 2016 via mobile

Booked this hotel as a last minute plan. Gorgeous interior around the lobby and reception but as you got to your room the gorgeous decor wasn't continued at all. Rooms were small and the bathrooms were even smaller. Beds were uncomfortable and hard. The staff were lovely, so helpful and there to help in any way they could.

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1Thank Aoife O
Alnwick
Reviewed 27 May 2016

We stayed here for two nights with a group of friends. I have to say the hotel was excellent. Our rooms were a decent size (for London!) and extremely comfortable. Breakfast was good with a decent variety on offer. The public areas were clean and well maintained. We made use of the Pool and spa facility too which was relaxing....

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Thank Ann L
Kingston-upon-Hull, United Kingdom
Reviewed 27 May 2016

The room was very small and quite dark, we managed ok as we were only there for two nights. The staff were polite although I found most of them difficult to understand (foreign workers). The room had a small window overlooking a courtyard with large rubbish bins in it which was very noisy in a morning. Our room did not...

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Thank gigi702
Reviewed 27 May 2016

Spent a few days here with friends. Very easily accessed from Kensington high street tube station. Lovely large open luxurious reception and lounge bar area. Rooms small but very well equipped , lovely clean NetSuite facilities.

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Thank Margaret R
Reviewed 27 May 2016 via mobile

Very comfortable hotel with s great location. Staff helpful and very approachable, nothing is to much trouble. Expensive but worth it for the indulgence. Would stay there again and recommend. If you are considering then try the local pub just down the street. Breakfast is cheaper at Bill's 200 metres up the street.

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Thank Kevin H
Lincoln, United Kingdom
Reviewed 27 May 2016

My husband and I stayed at this hotel for 2 days to celebrate our 1st wedding anniversary and I went here quite sceptical with regards to the negative reviews I had read and I am happy to say that the negative reviews on here are pretty much just whingers. We found the staff to be polite and welcoming when we...

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Thank katemac25

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more   less 

Additional Information about Holiday Inn London - Kensington

Address: Wrights Lane | Kensington, London W8 5SP, England (Formerly Kensington Close Hotel)
Region: United Kingdom > England > London > South Kensington
Price Range: €103 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Kensington 4*
Number of rooms: 708
Reservation Options:
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London
Holiday Inn London - Kensington
Hotel Style:
#67 Spa Hotel in London
#353 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Kensington staff and other travellers.
70 questions
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Norwich
over a year ago
Llandovery, United Kingdom
over a year ago
Newcastle upon Tyne, United Kingdom
6 months ago

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Questions? Get answers from Holiday Inn London - Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive room, 1st floor is the best, as lifts are too slow and it is a busy hotel so could be frustrating.”
 of 5 bubbles AlfaOmega2017, 15 Feb 2017 | Read review
“make sure you check as pictures when booking standard room show a double bed but are infact Twin rooms”
 of 5 bubbles D2918URpatrickl, 11 Feb 2017 | Read review
“lifts rbut it is a large hotel and if you have difficulty walking would suggest asking for room near the lift.”
 of 5 bubbles happybunnyLancs, 5 Feb 2017 | Read review
“Once you get over the size of the room you will be good...Really small though”
 of 5 bubbles RobertS481, 28 Jan 2017 | Read review
“High floors seemed to be renovated as of 01/2017.”
 of 5 bubbles NickJMurray, 25 Jan 2017 | Read review
5 of 5