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Holiday Inn London - Kensington

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Holiday Inn London - Kensington
Holiday Inn London - Kensington
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3,845 Reviews from our TripAdvisor Community

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Showing 2,995: English reviews
Glasgow, United Kingdom
Reviewed 10 September 2016 via mobile

Stayed here as part of a large group for work for a week. I found the entrance, reception & bar area pleasant. We used meeting rooms which were mostly of high standard. The room was disappointing. The TV was very fiddly to operate and slow. The lights were weird. Either one big light or small direct reading lights Bathroom had...

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1Thank AnonymousSpine
Manchester, United Kingdom
Reviewed 10 September 2016

Having stayed here on many occasions we booked in here whilst attending a wedding in the city, from the minute we arrived we were so well looked after, checked in by a very professional receptionist who was very pleasant and efficient, we were upgraded thanks to the membership of KC, thanks very much for the beautiful bedrooms. What was very...

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2Thank EamonnBell
New York City, New York
Reviewed 9 September 2016

My mother and I booked a weeklong stay at this hotel through Groupon US. The room (2 twin beds) was small, but the beds were comfortable. We were hardly in the room actually because we pretty much did 12-13 hour site-seeing days. Staff was friendly, rooms were clean, and the location was amazing. Very close to the tube/buses. Only issue...

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Thank JessWhoa
Forres, United Kingdom
Reviewed 9 September 2016 via mobile

My partner treated me to a 4 night stay in London and this is where he chose. We had such a lovely time here. The staff were very helpful and would go above and beyond to accommodate you. Would highly recommend anyone thinking about staying here :) Thanks for such an enjoyable stay in London

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1Thank LeanneScotland100
Reviewed 9 September 2016 via mobile

Booked superior but was upgraded to executive upon arrival. Rooms are quite small but well equipped with power shower and super comfortable bed. Staff very friendly and helpful, will definitely return

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Thank Caitlin I
Reviewed 8 September 2016 via mobile

Pictures attached:- £369 deluxe spa package included junior suite room, breakfast, full use of space and gym and an 1 hour treatment in spa - you may think that's a bargain but that was just for 1 night... Room- had the junior club suite completely different to what we thought the room was going to be? Decent size room, spacious,...

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1Thank swatersx
Reviewed 8 September 2016 via mobile

Good place well located, friendly staff. However, TV channels remain limited and wifi in the rooms is not included. Great (but costly 8£) swimming and gym facilities ! Meals are really tasty and English breakfast very appreciated

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Thank Simon B
Bregenz, Austria
Reviewed 7 September 2016

I have just started my new position as Managing Director in a Romanian Subsidiary of my company. The authorities require to have a form stamped and signed by the hotel. When I kindly and polite asked for getting this done, even the Manager on duty objected to do so. My conclusion is, if you have the need to meet the...

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Thank Christian W
Reviewed 7 September 2016

We stayed here twice during our visit to Europe. Better than the location was the bar staff especially Mr's Stanislavs, Mehdi, Zsolt, and Felix. These folks gave fantastic service and were a lot of fun.

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2Thank Brian S
Surrey, United Kingdom
Reviewed 6 September 2016

I took my boyfriend there for the spa for his birthday, looking at the reviews it seemed ok and the deal on wowcher seemed quite good also. When booking everything seemed fine and was quite exciting! Receptionist on the phone was very professional and helpful. It was when we got there that it all went downhill, the guy at reception...

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1Thank Artim92

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more   less 

Additional Information about Holiday Inn London - Kensington

Address: Wrights Lane | Kensington, London W8 5SP, England (Formerly Kensington Close Hotel)
Region: United Kingdom > England > London > South Kensington
Price Range: €104 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Kensington 4*
Number of rooms: 708
Reservation Options:
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London
Holiday Inn London - Kensington
Hotel Style:
#67 Spa Hotel in London
#355 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Kensington staff and other travellers.
70 questions
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Norwich
over a year ago
Llandovery, United Kingdom
over a year ago
Newcastle upon Tyne, United Kingdom
6 months ago

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Questions? Get answers from Holiday Inn London - Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive room, 1st floor is the best, as lifts are too slow and it is a busy hotel so could be frustrating.”
 of 5 bubbles AlfaOmega2017, 15 Feb 2017 | Read review
“make sure you check as pictures when booking standard room show a double bed but are infact Twin rooms”
 of 5 bubbles D2918URpatrickl, 11 Feb 2017 | Read review
“lifts rbut it is a large hotel and if you have difficulty walking would suggest asking for room near the lift.”
 of 5 bubbles happybunnyLancs, 5 Feb 2017 | Read review
“Once you get over the size of the room you will be good...Really small though”
 of 5 bubbles RobertS481, 28 Jan 2017 | Read review
“High floors seemed to be renovated as of 01/2017.”
 of 5 bubbles NickJMurray, 25 Jan 2017 | Read review
5 of 5