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London Hilton on Park Lane

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#311 of 1,080 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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2,815 Reviews from our TripAdvisor Community

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There are newer reviews for London Hilton on Park Lane
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Showing 2,562: English reviews
Brough, United Kingdom
Reviewed 1 week ago

Stayed at the hotel for a special occasion and ate in the restaurant. Everything from arrival to departure was fantastic. Service from the staff was exemplary and we were made to feel very special. We were upgraded to a suite, with fabulous views, however, the highlight for both of us was dinner on the 28th floor at Galvin at Windows....

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Helpful?
Thank Leigh H
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Leigh H, I am pleased that you had a wonderful stay with us recently, epecially as it was for a special occasion. I am glad that the staff truly looked after you well, and that you had a fantastic dining experience at Galvin at Windows. We hope to see you again in the near future. Kind regards, Natalie Tam

Washington DC, District of Columbia
Reviewed 1 week ago

The Executive rooms are more spacious than many London Hiltons but not huge, however, you can easily walk past the bed and the person sitting at the desk. Plenty of light nice big windows which in London is a bonus. We had a city view instead of a Park View so we could see Big Ben and Buckingham Palace including...

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Helpful?
Thank Z-Trav999
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Z-Trav999, I am pleased that you enjoyed your stay with us recently, and that you were impressed with the view from your room. However, I am sorry to read that you felt that the condition of the carpets were very poor, and I shall highlight this to the Executive Housekeeper for review. On a positive note, I am glad...

ct
Reviewed 1 week ago

To keep up to a 5* status, there is a bit of work to do but it is well within range. Just simple things like making sure everything is working and supplied in the rooms before arrival would go a long way to a better stay. Even though we lived in London for 4 years and had been in Mayfair,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ctkathy
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear ctkathy, Thank you for taking the time to share your feedback with us. Although I am sorry to read that you felt that the hotel is quite dated and that there were certain housekeeping and maintenance issues in your room when you checked in to your room, I am glad that this will not stop you from returning to...

Reviewed 1 week ago

We stayed at the Park Lane Hilton on the 10th December as part of a business function. Initially the room seemed satisfactory, however problems began when a member of housekeeping staff entered our room with little to no warning. The situation continued to get worse when my partner found a large number of toenail clippings beneath the armchair. After complaining...

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Helpful?
Thank Emma O
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Emma O, Thank you for taking the time to share your feedback with us, and I am sorry to read that you had a disappointing stay. I have reached out to your partner by email as I have also received feedback from him. I look forward to hearing from you. Kind regards, Natalie Tam

Kuwait City, Kuwait
Reviewed 1 week ago

We went in as a family visiting London for shopping. We had club rooms with lounge access. The hotel and lounge was really crowded and fully booked during new year. The location is prime if you do not mind a bit of walking. There are 2 business stops exactly at the door of the hotel, which was convenient to use...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank architectsinnovation
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear architectsinnovation, It is great to read that you enjoyed your stay with us recently, and that you were able to make the most of the Executive Lounge access, although I am sorry to learn that the Lounge was very busy during New Year as the hotel was full. I am also pleased that you found the hotel's location very...

Hove, United Kingdom
Reviewed 1 week ago

I booked a double room for the night and was upgraded to the Presidential Suite. Great room - huge. Busy hotel too with a cosmopolitan atmosphere. Breakfast was very good. Staff were helpful and friendly.

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Helpful?
Thank PMHiggins
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear PMHiggins, I am glad that you had a wonderful stay with us recently, and that you received a wonderful upgrade to the Presidential Suite. I am also pleased that you had a wonderful breakfast experience. We hope to see you again soon. Kind regards, Natalie Tam

Riga, Latvia
Reviewed 1 week ago

Average in total ! Price - to high ! renovation and renovation - the best word for this hotel ! Cleaning without vacuum cleaner is cleaning without cleaning ! in all hotel ! Everything is too worn !!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank inguarsr
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear inguarsr, Thank you for taking the time to share your feedback with us. I was sorry to learn that you felt that the cleanliness levels were disappointing and that the rates were too high. We appreciate your constructive feedback, as this will help us to improve the level of service at the London Hilton on Park Lane. Kind regards,...

Exeter
Reviewed 2 weeks ago

We had the most amazing stay, we often stay with in the area and found this one is far superior. Staff provide outstanding service to match the outstanding facilities. Wheelchair friendly throughout! Faultless..

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 887katrinao
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear 887katrinao, I am glad that you had a wonderful stay with us recently and that you found the staff extremely hospitable and were on hand to assist. We hope to see you again in the near future. Kind regards, Natalie Tam

London
Reviewed 2 weeks ago

We stayed here in October and I cannot fault the room or the views, it was immaculate when we got in and had a room on floor 12 with great views over the city. On top of that the bar at the top of the hotel was great. The only downfall is the price which is to be expected in...

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Helpful?
Thank Sunny D
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Sunny D, I am pleased that you had a great stay with us, and that you enjoyed the views from your room. Its is wonderful to learn that you had the opportunity to visit Galvin at Windows bar on the 28th floor, and take advantage of the hotel's central location. We hope to see you again in the near...

Perth
Reviewed 2 weeks ago

Stayed at this hotel over New Year and asked before our stay if we could have a city view. When we got to the room it was even better than expected. The room was lovely so comfortable. The hotel staff were lovely and so friendly. breakfast at the hotel was great everything you cagoule ask for and again the staff...

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Helpful?
Thank summerfun81
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear summerfun81, I am pleased you had a fantastic stay over New Year and that you had a very comfortable room offering wonderful views over London. Furthermore, I am glad that the staff looked after you very well and that the choice during breakfast was very wide. We hope to see you again soon. Kind regards, Natalie Tam

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Podium Restaurant & Bar
Podium Restaurant & Bar
Cuisines: European, British
Trader Vic's
Trader Vic's
Cuisines: Asian, Polynesian, Hawaiian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta. ... more   less 

Additional Information about London Hilton on Park Lane

Address: 22 Park Lane, London W1K 1BE, England
Region: United Kingdom > England > London > Mayfair
Price Range: €246 - €486 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Hilton on Park Lane 5*
Number of rooms: 453
Reservation Options:
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Also Known As:
London Hilton On Park Lane Hotel London
Hilton Hotel London
Hilton International London
Hilton London
Hilton Park Lane
Hotel Style:
#31 Green Hotel in London
#165 Family Hotel in London
#181 Romantic Hotel in London
#208 Business Hotel in London
#225 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Hilton on Park Lane staff and other travellers.
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Questions? Get answers from London Hilton on Park Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor is worth the extra fee.”
 of 5 bubbles Z-Trav999, 10 Jan 2017 | Read review
“Get a room high up and with city views”
 of 5 bubbles 637sunnyd, 7 Jan 2017 | Read review
“Choose a different hotel!”
 of 5 bubbles KentHonestTraveller, 6 Jan 2017 | Read review
“Park view and high up is best although our friends had a palace view which was very good.”
 of 5 bubbles RR379, 5 Jan 2017 | Read review
“Higher the better”
 of 5 bubbles Jewellsverne, 5 Jan 2017 | Read review
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