We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Mercure London Paddington Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 1 more site!
Professional photos
Mercure London Paddington Hotel
Mercure London Paddington Hotel
Panoramas (6)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,316 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,021: English reviews
London
Reviewed yesterday NEW

Tiny room to be expected in central London. Problem came as they had swiped my credit card but refused to provide receipt on leaving showing that no charges were due. "We swipe everybody's card why should we provide you with a receipt". Maybe because I'm your customer and I asked for some protection against fraud or mistakes.

Review collected in partnership with this hotel
 Report
Helpful?
Thank S3378DFmatts
Helsinki, Finland
Reviewed 6 days ago NEW

Located very colse to Paddington sation. Atually missted the hotel because it was "too" colse to station. Good location close to restaurants and bars. Walking distance to most point of interest in London Center.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Dick B
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us. The hotel is on the doorstep of Paddington transport hub, offering visitors easy access to all parts of london including a 15-minute connection to Heathrow Airport. We strive to ensure all guests leave feeling bestowed with friendship and happy memories. We look forward to having the...

Brisbane, Australia
Reviewed 1 week ago

Our original hotel was having reservations so we got upgraded to stay at the Mercure. Staff were fabulous and there is a restaurant in the hotel for a quick feed. Our room was small, but had everything we could need for a short 3 night stay.

 Report
Helpful?
Thank Lily B
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for sharing your honest feedback. Your comments are extremely well received, I am delighted you found the staff fabulous and the restaurant efficient. Please note we do have a range of bedrooms available to meet the needs of all our guests, should you wish to explore various bedroom categories please don't hesitate to contact a member of the...

Brisbane, Australia
Reviewed 1 week ago

The hotel is very convenient to Paddington station and a walkable distance to Hyde Park. We found the rooms to be modern, clean and although slightly small where of a very good standard. We also found the staff that we dealt with to be very considerate and helpful, in particular Rupinder on reception. This was a pleasant surprise to other...

 Report
Helpful?
Thank CloudSurfing63
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us, I am delighted you found the hotel well located, the team considerate and helpful and the standard of the hotel excellent. Situated just a few minutes from Paddington Station, the Mercure London Paddington Hotel has excellent transport links that whisk you straight to mythical London sights...

Reviewed 1 week ago

We had a great time at Mercure Paddington. We weren't staying at this hotel to spend much time in it since we were touring and experiencing London! Our room was compact but had everything we needed. We were extremely happy with the provided cell phone to make FREE calls back home to the US and the wifi worked great -...

 Report
Helpful?
Thank Maurina and Bla... R
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your time to share your recent review, I am delighted to read your wonderful comments. The handy smartphone comes with our compliments, keeping you connected to your world with local or international calls to selected countries and internet access with 3G data free of charge. Complimentary local and international calls (selected countries) by "Handy" Mobile Phone...

London, United Kingdom
Reviewed 1 week ago

Had a single room which was tiny. it was fine for a single night, but would not have sufficed for longer, as there was very little storage space - no room for a wardrobe for example. If I was staying longer, I would go for a double room, even if staying on my own. Staff were excellent with fast check...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank sue827
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking the time to submit your review regarding your stay at the Mercure London Paddington. I am sorry to hear that you found the room that you reserved to be small. The size of the rooms are clearly marked on the website that you had booked through so that you can make an informed decision on what...

Stockholm, Sweden
Reviewed 1 week ago

Small narrow rooms with complimentary ear plugs ... rooms with old carpet, thin walls you will hear all sounds. Fair rate compensates. Welcoming staff in the reception Wifi did not work with my iPhone Will not come back

Review collected in partnership with this hotel
 Report
Helpful?
Thank Karin T
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for sharing your honest feedback. I am sorry to hear that you found the room that you reserved to be small. The size of the rooms are clearly marked on the website that you had booked through so that you can make an informed decision on what is best for your requirements. We do have several different room...

Luxembourg City, Luxembourg
Reviewed 2 weeks ago

take long time for hot water. no glasses for dringking water. mirror installed is too high. no miles accumulation to flight company such as Miles & More. Forget to provide breakfast vouchers so that i was rejected when entering.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Liulianbing
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

It is a pleasure to hear you chose Mercure London Paddington Hotel for your recent trip to London. Located just a 1-minute walk from Paddington train and tube station, this modern hotel is a 17-minute walk from Hyde Park, and 3 miles from both the British Museum and the Natural History Museum. I am sorry to hear you found the...

Warfield, Berkshire
Reviewed 2 weeks ago

Stayed here on Sat 5th November to Sunday 6th for my birthday. Arrived from Berkshire by train, the hotel is arguably the closest to Paddington Station, bar the Hilton. Booked a Small Double Room - and yes, it was small, but for just two of us, did the job at £126 for the night! Our plan was to hit the...

 Report
Helpful?
Thank electronic78
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking your precious time to review your recent stay with us. The hotel is on the doorstep of Paddington transport hub, offering visitors easy access to all parts of london including a 15-minute connection to Heathrow Airport. We strive to ensure all guests leave feeling bestowed with friendship and happy memories. I am delighted to hear you...

Brunei Darussalam
Reviewed 3 weeks ago

Excellent loction, very friendly and helpful staff, very good room facilities and space, great freebies with excellent complimentary drinks + snacks inside the fridge, no hassle to request free late checkout time instead of 11am extended to 12 noon.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank enazmanr
Sonya Y, Operations Director at Mercure London Paddington Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. The hotel is on the doorstep of Paddington transport hub, offering visitors easy access to all parts of London including a 15-minute connection to Heathrow Airport. I am delighted to hear you found the location excellent, the staff friendly and helpful, the facilities good and the room...

478 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (182)
Viewed
Room/Suite (48)
Viewed
Bathroom (17)
Viewed
Dining (4)
Viewed
Hotel & Grounds (13)
Viewed
View from Room (8)
Viewed
Pool/Beach Area (1)
Viewed
1:31
Videos (1)
Viewed
Other (90)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (164)
Viewed
Amenities (10)
Viewed
Executive King Room (38)
Viewed
Executive Twin Room (37)
Viewed
Dining (6)
Viewed
Standard Double Room (23)
Viewed
Standard Double Room with Street View (32)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (132)
Viewed
Room/Suite (48)
Viewed
Hotel & Grounds (17)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (60)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Paddington / Maida Vale
Hilton London Paddington
Hilton London Paddington
#381 of 1,080 in London
3,547 reviews
Mercure London Hyde Park Hotel
#443 of 1,080 in London
77 reviews
Show Prices
Show Prices
Show Prices
Paddington / Maida Vale
BEST WESTERN PLUS Delmere Hotel
Paddington / Maida Vale
Days Inn London Hyde Park
Days Inn London Hyde Park
#408 of 1,080 in London
989 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Hotel Paddington is perfectly situated for anyone visiting London for business or pleasure. Only being a few strides from the Heathrow Express at Paddington Station and 3 London Underground lines. ... more   less 

Additional Information about Mercure London Paddington Hotel

Address: 144 Praed Street | Paddington, London W2 1HU, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: €134 - €234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Paddington Hotel 4*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR and Travelocity so you can book your Mercure London Paddington Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn London
Quality Crown Hotel Paddington
Quality Crown London
Mercure London Paddington Hotel
Hotel Style:
#315 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure London Paddington Hotel staff and other travellers.
9 questions
Ask a question
Leeds, United Kingdom

See all questions (9)

Questions? Get answers from Mercure London Paddington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small rooms including what you need. Internet in the hotel. ”
 of 5 bubbles 931dickb, 18 Jan 2017 | Read review
“Views facing the train station are quieter. There's no street traffic below.”
 of 5 bubbles maurinaandblaker, 14 Jan 2017 | Read review
“Ask in advance how long you can leave your bags if out and about in London on the day you check out.”
 of 5 bubbles electronic78, 5 Jan 2017 | Read review
“Rooms on higher floor opposite Praed Street”
 of 5 bubbles june1970_11, 23 Dec 2016 | Read review
“Upgrade if you can and avoid the restaurant!”
 of 5 bubbles johnandmaggie, 14 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay